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By R "Ray" Wang on April 25, 2011
Amazon’s Cloud Outage Catches Most Clients Offguard The recent Amazon cloud outage at its Northern Virgina data center from 5 am Thursday, April 21, 2011 to roughly 5 am Friday, April 22 has shaken the confidence of some executives on public cloud computing. Most notably, FourSquare, HootSuite, Reddit, and Quora publicly suffered visible performance issues. [...]
Posted in Technology / Software | Tagged Amazon, Amazon EC2, Amazon Web Services, Amazon.com, Apps Strategy, backup, bill of rights, Cloud, Cloud Computing, Cloud options, disaster recovery, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Foursquare, high availability, hootsuite, IBM Blue Cloud, license management, license policy, Microsoft Azure, Microsoft Azure Services Platform, Private Cloud, Private Clouds, public cloud, Quora, R "Ray" Wang;, R “Ray” Wang;, Reddit, rwang0, Software Insider, SoftwareInsider, Vendor Selection |
By R "Ray" Wang on April 19, 2011
Organizations Report Increase In Software Licensing Audits Across the board, the largest complaints about software vendors and their business practices have come from increasingly aggressive software auditing practices. Once thought to be a small possibility, the software vendors now wield this big stick to drive up sales and of course ensure compliance. Given the 32 [...]
Posted in Business, Featured Posts | Tagged Apps Strategy, best practices, CA, CIO, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Epicor, hp, ibm, Infor, Intuit, Lawson, license fees, license management, license policy, license returns, microsoft, oracle, procurement, QAD, R "Ray" Wang;, R “Ray” Wang;, rwang0, Sage, sap, software licensing, software licesing and pricing, software mainteance, software maintenance, software ownership, software ownership lifecycle, software pricing, SoftwareInsider, Sunguard, vendor management, vendor strategy |
By R "Ray" Wang on January 4, 2011
Organizations Seek Measurable Results In Disruptive Tech, Next Gen Business, And Legacy Optimization Projects For 2011 Credits: Hugh MacLeod Enterprise leaders seek pragmatic, creative, and disruptive solutions that achieve both profitability and market differentiation. Cutting through the hype and buzz of the latest consumer tech innovations and disruptive technologies, Constellation Research expects business value to [...]
Posted in Business, Featured Posts, Technology / Software | Tagged 2011, 2011 Predictions, analytics, android, appliance market, Apps Strategy, B2B, B2B E-commerce, B2B market strategy, B2C, B2C E-commerce, best practices, bill of rights, brand monitoring, Business 2.0, business drivers, business intelligence, business process optimization, business process outsourcing, business requirements, business strategy, business technology, business value, CEO, CFO, CIO, Cloud, Cloud BPO, Cloud Computing, cloud integration, Cloud options, cloud security, Cloud Wars, CMO, collaboration software, Constellation Research, Consumer Tech, contract negotiations, contract strategy, Convergence, cost reduction, crm, CTO, custom apps, custom development, Customer Relationship Management, customer relationship management (CRM), DaaS, Data deluge, data integration, data quality, data stewardship, disruptive, disruptive technologies, Disruptive technology, early adoptions, Emerging Technologies, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, Facebook, future of business, Gov 2.0, gov20, Government Contracting, govtech, hybrid, hybrid deployments, ibm, information management, information management matrix, innovation, innovation insights, Internet of Things, IT budgets, IT services firms, IT Strategy, last mile solutions, Legacy Optimization, lessons learned, license fees, license management, license parking, license policy, license returns, line of business, maintenance, maintenance fees, management strategy, market strategy, marketing, microsoft, next gen, next gen apps, next gen cio, next gen CIO’s, next gen enterprise, next gen IT leaders, next generation, Next generation apps, NextGen, oracle, p2p, PaaS, pace of change, pace of technology adoption, packaged apps, Point of view, Private Cloud, Private Clouds, procurement, R “Ray” Wang;, relationship managmeent, relationships, Research Report, rwang0, SaaS, SaaS Bill of Rights, SaaS escrow, SaaS Integration, SaaS offensive, SaaS strategies, sales strategies, salesforce.com, sap, service economy, services based industries, social business, Social Business Software, social campaign tracking, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, Social Media, social media monitoring, social service, social support, social support insights, social technologies, software appliances, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, Software Insider, software licensing, software licesing and pricing, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Software Vendors, SoftwareInsider, Sourcing, stack wars, subscription pricing, subscription revenues, technology adoption, technology budgets, technology partnerships, technology platforms, third party maintenancce, Third Party Maintenance, trends, two-tier ERP, Unified Communications, upgrades, usability, use cases, used software, user strategy, value, vendor strategy, vmforce, VMware, Web 2.0 |
By R "Ray" Wang on January 2, 2011
Themes In 2010 Reflected The Buy Side Demand For Both Optimization and Innovation Technology buyers in 2010 focused most of their priorities on finding cost savings through legacy optimization, navigating a flurry of disruptive technologies, and designing/experimenting with new business model innovations. Consequently, the top 25 posts for 2010 reflected these 3 major themes: Legacy [...]
Posted in Trends & Concepts | Tagged activity streams, analytics, Apps Strategy, Business Analytics, business intelligence, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, Cloud Wars, Consumer Tech, contract negotiations, contract strategy, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, Epicor, Epicor 9, Legacy Optimization, license credits to new products, license fees, license management, license parking, license policy, master data management, mdm, Mergers And Acquisitions, Microsoft Azure, Microsoft Azure Services Platform, Microsoft Business Solutions, Microsoft Dynamics, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, next gen, next gen apps, next gen cio, next gen enterprise, procurement, R "Ray" Wang;, R “Ray” Wang;, Research Summary, rwang0, SaaS, salesforce.com, Scout Labs, SCRM, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, Social Media, social technologies, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, Software Insider, Software Insider Index, software licensing, software licesing and pricing, software maintenance, software pricing, SoftwareInsider, thanks, Third Party Maintenance, two-tier ERP, upgrades, user strategy, Vendor Selection, vendor strategy, VMware, Web 2.0, workday |
By R "Ray" Wang on April 22, 2010
Lawson External Cloud Services Represents A Big Step In On Demand ERP Options On March 31, 2010, Lawson Software (Nasdaq: LWSN) announced the Lawson External Cloud Services offering. The venerable St. Paul, Minnesota vendor plans to deliver the full ERP Suite including Lawson S3, Lawson M3, and Lawson Talent Management via Amazon’s Elastic Compute Cloud [...]
Posted in Featured Posts, Technology / Software | Tagged Amazon EC2, Apps Strategy, Cloud, Cloud Computing, Cloud options, crm, deployment options, EC2, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise performance management, enterprise software, erp, HCM, HR, iaas, Infrastructure as a service, Intentia, Lawson, Lawson CUE, Lawson Global Users Group, Lawson M3, Lawson S3, Lawson Software, Lawson Talent Management, Lawson Test Drive, license policy, Mid market, News Analysis, Oracle Enterprise Manager, SaaS, saas bigots, SCM, social enterprise apps, Software Insider, software trends, Software Vendors, SoftwareInsider, strategy, subscription pricing, supply chain, True SaaS, vendor strategy, virtualization |
By R "Ray" Wang on April 13, 2010
Four Common Customer Scenarios Will Trigger Vendors To Raise The Back Maintenance Fee Discussion Back maintenance fees describe the amount an organization would have paid for maintenance if they would have continued to pay the usual stream required to access support, bug fixes, patches, and upgrade rights. As economic conditions have worsened, many organizations have [...]
Posted in Featured Posts, Technology / Software | Tagged 3PM, 3rd party maintenance, Apps Strategy, back maintenance fees, best practices, bill of rights, bug fix, contract negotiations, contract strategy, cost reduction, crm, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, IT Strategy, license policy, license returns, revenue recognition, SaaS, SCM, self support, software as a service, Software Insider, software licensing, software licesing and pricing, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Software Vendors, SoftwareInsider, upgrade, vendor management, vendor strategy, vendor threats |
By R "Ray" Wang on February 22, 2010
Apps Users Seek Third Party Maintenance For Cost, Value, and Service Updated surveys from inquiries, client conversations, and user group meetings show a 113.8% increase in interest in third party maintenance (3PM) services from Q3 2009 to Q1 2010 (see Figure 1). Key factors stem from (see Figure 2.): Continuing cost pressures. Budgets continue to [...]
Posted in Featured Posts, Technology / Software | Tagged 3PM, Amdahl, anti-trust, Apps Strategy, Christine A. Varney, contract negotiations, contract strategy, enterprise apps, Enterprise apps strategy, Enterprise Business Apps Vendors, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Geac, Grace Consulting, ibm, industry trade groups, Infor, Infor Flex, Infor Global Solutions GmbH, intellectual property, ip, It's the relationship, It's the relationship stupid!, Joaquín Almunia, Lawson, Lawson Global Users Group, Lawson Software, Léo Apotheker, lessons learned, license credits to new products, license fees, license management, license parking, license policy, license returns, maintenance fees, Maintenance Hike, Microsoft Business Solutions, Microsoft Dynamics, Monday's Musings, netCustomer, OAUG, Quest, Quest User Group, rimini street, sap, SAP Enterprise Support, Seth Ravin, software bill of rights, software contract reviews, Software Insider, software licensing, software licesing and pricing, software pricing, Software Vendors, Spinnaker, subscription pricing, SUGEN, support, Technology / Software, Third Party Maintenance, upgrades, user groups, users, vendor strategy |
By R "Ray" Wang on February 11, 2010
New Changes Hint At Hasso’s Priorities In a not surprising update, SAP makes changes to Executive Board and management. Here are the changes: Gerhard Oswald becomes COO. Gerhard has experiences in support, consulting, education, custom development, and quality.Gerhard’s contract has been extended till December 31, 2011.Point of View (POV): Gerhard’s been a long-timer at SAP [...]
Posted in Business | Tagged Apps Strategy, bill mcdermott, business execs, CEO, Co-CEO, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, erp, Gerhard Owald, Hasso Plattner, innovation, Jim Hagemann Snabe, John Schwarz, Léo Apotheker, license policy, maintenance fees, Maintenance Hike, oracle, Peter Lorenz, SaaS, SaaS Integration, sap, SAP Business By Design, SAP Enterprise Support, SoftwareInsider, user groups, vendor strategy, vishal sika |
By R "Ray" Wang on January 6, 2010
High Cost Of Ownership And Changing Requirements Drive SAP Users To Seek Optimization Solutions As users await SAP to regain its mojo (see Dennis Howlett’s post) and implement it’s “Voice of the Customer” strategy in 2010, users must continue to reduce their cost of ownership and complexity (see Figure 1). In addition, rapidly changing business [...]
Posted in Technology / Software | Tagged 3PM, adobe, ALM, application extension and usability, application life cycle management, Apps Strategy, archiving, CIO, cost reduction, customer experience management, disaster recovery, DR, EMC, enterprise applications, Enterprise apps strategy, enterprise software, ERP-Link, Friday's Feature, GuiXT, HA, Hayes Technology, high availability, Hyperformix, ibm, IBM Optim, IntelliCorp, license management, license policy, license returns, long term apps strategy, maintenance fees, Microsoft integration, Microsoft Office, optimization, partner ecosystems, RainStor, rimini street, sap, SAP Duet, secondary market, shelfware, software bill of rights, software licensing, software licesing and pricing, software pricing, Storage, SusenSoftware, Synactive, The SAP Optimization List, Third Party Maintenance, Tidal Software, Tuesday's Tip, ue, ui, upgrades, usability, used software, UsedSoft, User Experience, user interaction, user strategy, users, virtualization, VM Ware, VMware, West Trax, Winshuttle |
By R "Ray" Wang on December 11, 2009
(Photos by R Wang & Insider Associates, LLC. Copyright © 2009 All rights reserved.)
Re-innovation Now At The Heart Of SAP’s Focus And Strategy
SAP has faced a rough two years. From the continuing market pressure on new license revenue, false-start launch of Business By Design (ByD), management restructuring, and issues with [...]
Posted in Business | Tagged Apps Strategy, Boston, Boston Park Plaza, Business Objects, Business process management, Business suite 7, channel programs, channels, compliance software, cost reduction, CTO, custom development, customer data integration, data governance, data integration, Delivered Innovation, deployment options, economic recession, ecosystems, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, erp, event report, Industry Event, innovation, Jim Hagemann Snabe, John Wookey, license policy, maintenance fees, Maintenance Hike, microsoft, Microsoft SharePoint, Microsoft Silverlight, middleware platforms, oracle, partner ecosystems, partnerships, Peter Graf, product road maps, SaaS, sap, SAP Business By Design, SAP Business Suite 7, SAP Influencer Summit, SAP OnDemand Large Enterprise, software as a service, vendor events, vendor strategy |
