Evolution and opportunity: Going beyond IT failure
On April 7, 2006, I wrote my first blog post, titled Poor, Poor FBI, describing an ill-fated FBI project called the Virtual Case File. That article kicked off a writing spree, which continues to this day, of more than 1,000 pieces on ZDNet and elsewhere. Now, I’m extending the IT failures mandate to include broader [...]
Goodbye Kodak, Hello FujiFilm
After 131 years great American photographic icon, Eastman Kodak, filed for bankruptcy while Japanese FujiFilm rises toward greatness. There is a lesson in here.
Is SAP HANA Right For You (Now)?
As mentioned in my previous post, SAP HANA has been the focus of much of SAP’s technical and marketing communications of late, and has been of great interest to the influencer community (see these excellent posts by John Appleby (@applebyj) and Vijay Vijayasankar (@vijayasankarv) for example). Many SAP customers with whom I spoke recently are [...]
Social CRM in context: Expert panel discussion
At last week’s CRM Evolution 2011 conference, held in New York, I moderated a panel discussion called Disruption and the Lean, Mean CRM Machine. You can watch the entire panel by clicking the player embedded below. The panel covered key trends including cloud, mobile, social, and “big data” to explain how they fit within the context [...]
CIO analysis: Audio interview on IT success and failure
Recorded audio interview discussing IT success and failure from a CIO perspective. Includes discussion of collaboration and knowledge sharing.
