21 Most Admired Companies Making IT A Competitive Advantage
All enterprises, regardless of what they produce or the services they deliver, are really information businesses. The accuracy, speed and precision of IT systems means the difference between winning or losing customers, keeping supply chains profitable, and solidly translating new concepts into revenue-producing products and services. The world’s best-run services businesses have customer-driven IT as [...]
Yes, this is a public shaming. Sorry. (Not really).
Really Microsoft? Did you just DM me TWICE? I will tolerate this from Russian spammers, porn stars, and the occasional life coach, but I will not sit quietly while you damage your brand @MSFTEnterprise. MSFT has always in the upper right “most likely to fail” quadrant for me with Social because the company has always [...]
The World’s Most Ethical Software Companies: What They All Have in Common
Earlier this month The Ethisphere Institute announced their seventh annual list of the World’s Most Ethical Companies. Jacquelyn Smith wrote an excellent analysis titled The World’s Most Ethical Companies where she provides an overview of the methodology and selection process. You can review the methodology and see a full list of the winning companies here. [...]
CxO Talk: Microsoft, salesforce.com, CRM, and the science of hugging
This week’s episode of CxO Talk, with my co-host Vala Afshar, features top CRM analyst, Paul Greenberg, as our guest. Paul is widely known as the “godfather of CRM” and is a contributor to ZDNet. Here are important topics from the discussion: On Microsoft Dynamics CRM: Microsoft held its annual Convergence conference in New Orleans [...]
Microsoft Convergence 2013 and Marketing
Marketing is for many CRM vendors the last frontier and many are integrating what had been a stand alone function into their solution sets. Marketing requires a different mind set and can deliver significant value as this report points out. Fred Studer is the new GM, Microsoft Dynamics Product Marketing. He’s been on this job [...]
Microsoft Enterprise Apps: Good is the enemy of Great
Let me start off by saying if I was walking the halls of Convergence in New Orleans this week, I may have a somewhat more generous point of view. But I am not there so catching up on what colleagues are reporting. And it just reinforces what I have felt for a few years – [...]
Two Things from Convergence 2013: CMOs ain’t Rich, MSDynCRM is Getting There
I attended Convergence for a short time this week (I was unfortunately booked for another event so I was only able to make it for a day and a half). It was a good show, nearly 12,000 people clamoring to learn as much as possible about Microsoft Dynamics (all of the flavors, not just CRM) [...]
Microsoft’s Cloud Strategy and Roadmap Evident at Convergence 2013
Kirill Tatarinov’s keynote at Microsoft’s Convergence 2013 marks a subtle, yet very significant shift in how this technology leader is marketing itself to partners and the outside world. They are humanizing their marketing, messaging and products. Gone is the Spock-like precision of presentations packed with roadmaps, mind-numbing metrics and intricate feature analysis. The Nick Brophy [...]
Event Report: Microsoft Dynamics Convegence 2013 (#conv13)
Customer Success, Acquisition, And New Features Drive Day 1 Headlines Almost 12,000 Microsoft faithful converged in New Orleans for the flagship Dynamics event. Wayne Morris (@WayneMorrisOz), CVP kicked off the event reiterating the theme of “A World Ahead”. Meanwhile, Kirill Tatarinov (@KirillTatarinov), President of Microsoft Business Solutions Division, led the session with a series of [...]
Google’s Story That Google Reader Traffic Declined Is BS When You Put That Traffic Alongside Google+
It wasn’t hard to read between the lines–I’ve been calling Google’s decision to drop Google Reader a Microsoft-esque decision made to try to push customers to their other products, and especially to Google+. Google’s story that it needed to be done because of declining traffic is BS when you look at the real numbers. Buzz [...]
