• Home
  • Blog
  • Meet the Enterprise Irregulars
  • Contact
Enterprise Irregulars
Smart Thinking for the Smart Enterprise
  • Featured Posts
  • Business
  • Technology / Software
  • Trends & Concepts
  • Enterprise News
Browse: Home / Monday’s Musings

Monday’s Musings

Seven Basic Privacy Rights Users Should Demand For Social Business

Seven Basic Privacy Rights Users Should Demand For Social Business

By R "Ray" Wang on January 16, 2012

Public Outrage Grows Over Lax Privacy Polices At Popular Social Networking Sites Recent actions by social networking leaders in the market place have brought new attention to a user’s privacy rights.  Despite the fact that these sites provide a freemium service to users, abuse and arrogance of a user’s privacy rights combined with user ignorance [...]

Posted in Featured Posts, Technology / Software | Tagged B2B, B2B E-commerce, B2C, B2C E-commerce, best practices, Big Data, bill of rights, Chief Collaboration Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Sales Officer, CHRO, CIO, collaboration software, Constellation Research, COO, customer bill of rights, Digital identity, disruptive, disruptive technologies, Disruptive technology, early adopters, Electronic Privacy, Emerging Technologies, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, EU, Facebook, Federal Trade Commission, future of work, google, GooglePlus, Identity management, linkedin, Matrix Commerce, Monday's Musings, Next Gen Customer, Privacy, Privacy Rights, R "Ray" Wang;, rwang0, social business, Social Business Software, social business strategist, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, Software Insider, SoftwareInsider, vendor strategy | 1 Response

Research Summary: Introducing The 43 Use Cases For Social Business (Social Enterprise)

Research Summary: Introducing The 43 Use Cases For Social Business (Social Enterprise)

By R "Ray" Wang on August 28, 2011

The Social Business (Social Enterprise) Moves Beyond The 18 Use Cases Of Social CRM As social media adoption continues to move from mainstream to pervasive ubiquity, enterprises will begin to benefit from these advancements in the consumerization of IT (CoIT).  Just 18 months ago, early use cases identified 18 Use Cases for Social CRM (SCRM).  [...]

Posted in Business, Featured Posts | Tagged #DF11, #socialenterprise, Apps Strategy, CIO, CMO, Customer Experience, customer experience management, Customer Relationship Management, customer relationship management (CRM), customer service, Customer Support, e20, e2conf, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, HCM, HR, HR Tech, Human Capital Management, Human resources, innovation, marketing, Marketing Automation, Monday's Musings, Monday’s Musings, PLM, product lifecycle, project based solutions, projects, Public relations, R "Ray" Wang;, R “Ray” Wang;, rwang0, sales, sales force automation, service, socbiz, social analytics, social business, Social Business Software, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, Software Insider, SoftwareInsider | 1 Response

Monday’s Musings: A Working Vendor Landscape For Social Business

Monday’s Musings: A Working Vendor Landscape For Social Business

By R "Ray" Wang on August 15, 2011

Confusion Persists In The Social Business Market As with any new disruptive technology, the social business solution landscape faces a dynamic, confusing, and converging market. As vendors seek to grab mind share and market share, customers and prospects remain confused as to what are the right business problems to address with social business. However, rampant [...]

Posted in Business, Featured Posts, Technology / Software | Tagged adobe, Adobe Omniture, Angel, Apps Strategy, Art Technology Group, ATG, Attensity, Attensity Group, Avaya, Bazaarvoice, broadvision, Broadvision Clearvale, CEO, CIO, Cisco, Cisco Quad, Clearvale, CMO, collaboration, collaboration software, community platforms, Consumerization of IT, crm, customer engagement, customer experience management, Customer Relationship Management, customer service, disruptive, disruptive technologies, Disruptive technology, e20, e2conf, early adopters, early adoptions, early movers, eGain, Endeca, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise collaboration, enterprise software, enterprise strategy, Facebook, Genesys, Get Satisfaction, getsatisfaction, google, GooglePlus, ibm, IBM Connections, IBM Lotus, ibm software group, INgage Networks, Jive, Jive Software, KickApps, lithium, Lithium Technologies, microsoft, Microsoft Lync, Microsoft SharePoint, middleware, middleware platforms, Monday's Musings, Monday’s Musings, Moxie, Mzinga, NewsGator, Omniture, oracle, Oracle ATG, Oracle Beehive, R "Ray" Wang;, R “Ray” Wang;, RightNow, RightNow Technologies, rwang0, Saba, Salesforce Chatter, salesforce.com, sap, SAP Streamworks, SCRM, sharepoint, social business, Social Business Software, social commerce, Social CRM, Social Media, social middleware, social service, social support, social technologies, Socialcast, socialtext, Software Insider, SoftwareInsider, Teleperformance, tibbr, Tibco, Tibco Tibbr, VMware, VMware SocialCast, west, yammer | 1 Response

Monday’s Musings: Real Time Versus Right Time And The Dawn Of Engagement Apps

Monday’s Musings: Real Time Versus Right Time And The Dawn Of Engagement Apps

By R "Ray" Wang on June 20, 2011

Different Flavors Of Real-Time Result In Significant Implications. Many pundits, research insight folks, bloggers, and hand wavers keep talking about the need for real time in social business, analytics, mobile, and other disruptive technologies.  Given the volume of data, bandwidth constraints, and magnitude of business processes to be supported, is the notion of real time [...]

Posted in Business, Featured Posts | Tagged application development, Apps Strategy, Big Data, Business Analytics, business value, CIO, Cloud, Cloud Computing, cloud integration, collaboration, collaboration software, Consumer Tech, crm, custom apps, customer engagement, Customer Relationship Management, customer relationship management (CRM), Design thinking, early adopters, Emerging Technologies, Engagement Apps, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, enterprise strategy, mobile, mobile enterprise, Monday's Musings, Monday’s Musings, next gen, next gen apps, next gen enterprise, next generation, Next generation apps, R "Ray" Wang;, R “Ray” Wang;, rwang0, social analytics, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, social technologies, SoftwareInsider | 2 Responses

Monday’s Musings: Using MDM To Build A Complete Customer View In A Social Era

Monday’s Musings: Using MDM To Build A Complete Customer View In A Social Era

By R "Ray" Wang on May 9, 2011

Customers Have Evolved… Has Your Organization? Right now customers and prospects probably ignore your organization’s marketing messages because mass marketing campaigns lack relevancy. Right now most customers answer each other’s questions because your customer service and support agents lack the authority or knowledge to resolve issues. Right now prospects ask each other what they think [...]

Posted in Business | Tagged Apps Strategy, CIO, CMO, Constellation Research, customer data integration, customer engagement, customer experience management, Customer Hubs, Customer Relationship Management, customer relationship management (CRM), Data deluge, data governance, data integration, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, Informatica Customer Data Forum, information management, information supply chain, master data management, mdm, Monday's Musings, Monday’s Musings, R "Ray" Wang;, R “Ray” Wang;, rwang0, Software Insider, SoftwareInsider | 2 Responses

Monday’s Musings: Putting An End To The Conflict Of Interest Among Some Sourcing Advisors

Monday’s Musings: Putting An End To The Conflict Of Interest Among Some Sourcing Advisors

By R "Ray" Wang on March 28, 2011

Many Services Firms Seek Unfair Advantages With Market Makers Service providers continue to battle it out in the über competitive market for large annual multi-million dollar contracts.  Market makers who serve as sourcing advisors, (i.e. management consultants, analysts, or vendor specialists) often influence the outcome of large sourcing contracts and system integration projects.  Consequently, more [...]

Posted in Business | Tagged Apps Strategy, BPO, Business process, business process outsourcing, Conflict of Interest, contract negotiations, contract strategy, corruption, it Services, IT services firms, IT Strategy, Monday's Musings, Monday’s Musings, procurement, R "Ray" Wang;, R “Ray” Wang;, rwang0, Software Insider, SoftwareInsider, Sourcing, sourcing advisor, worst practices | 1 Response

The Race For Enteprise Class Consumer Tech

The Race For Enteprise Class Consumer Tech

By R "Ray" Wang on March 8, 2011

Start Ups Chase Enterprise Dollars As Freemium Model Plays Out I’ve been spending time with emerging technology start ups over the past 3 months.  The good news – innovation in the valley is alive and well.  Most of these ventures start with solving a consumer problem and hope for massive viral success in the freemium [...]

Posted in Technology / Software | Tagged Apps Strategy, business technology, business value, Constellation Research, Consumer Tech, early adopters, Emerging Technologies, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, enterprise strategy, Five Elements Of Enterprise Class, Five Phases Of Enterprise Acceptance, Monday's Musings, Monday’s Musings, next gen, next gen apps, next gen cio, next gen CIO's, next gen CIO’s, next generation, Next generation apps, R "Ray" Wang;, R “Ray” Wang;, rwang0, Software Insider, SoftwareInsider, Tags Comments Date Analytics Title Author Categories Tags Comments Date Analytics Monday’s Musings: The Race For Enteprise Class Consumer Tech - Draft Edit | Quick Edit | Trash | Preview Monday's Musi, vendor strategy | Leave a response

Monday’s Musings: Reflections On Obama And The False Hope For A Tech Halo

Monday’s Musings: Reflections On Obama And The False Hope For A Tech Halo

By R "Ray" Wang on February 21, 2011

President Obama’s Visit Reflects The Importance Of Silicon Valley To The US Economy By now everyone’s seen and re-seen the photo showing the tech-centric dinner at John Doerr’s house in Woodside, CA on February 17th, 2011 (see Figure 1).  With a guest list that included most of the “Captains of the Tech Industry” it would [...]

Posted in Business, Featured Posts | Tagged apple, Art Levinson, Carol Bartz, Cisco, Eric Schmidt, Facebook, Genentech, google, innovation, Jack Bienko, John Chambers, John Doerr, John Hennessy, Kleiner Perkins, Larry Ellision, Larry Ellison, Mark Zuckerberg, Monday's Musings, Netflix, oracle, President Obama, R "Ray" Wang Monday’s Musings, R "Ray" Wang;, R “Ray” Wang;, Reed Hastings, rwang0, SBA, Silicon Valley, Software Insider, SoftwareInsider, Stanford University, Startup America, Steve Jobs, Steve Westly, Tech Halo, Twitter, Westly Group, Yahoo | 2 Responses

Monday’s Musings: Thoughts On How Indian Infotech Companies Can Lead Instead Of Follow

Monday’s Musings: Thoughts On How Indian Infotech Companies Can Lead Instead Of Follow

By R "Ray" Wang on February 7, 2011

Disruptive Technologies Remain Top Of Mind Among Business Technology Leaders It’s always a privilege and a pleasure to reach out to clients and prospects around the world.  For those tracking my location, I’ve been in London, San Francisco, and Mumbai over the past 9 days.  The conversations have ranged from social business and enterprise 2.0 [...]

Posted in Business | Tagged 3PM, Accenture, Cloud, deloitte, Deloitte Consulting, disruptive, disruptive tech, disruptive technologies, ecosystem, HCL Technologies, ibm, India, Infosys, innovation, Mahindra Satyam, Monday's Musings, Monday’s Musings, NASSCOM, PaaS, R "Ray" Wang;, R “Ray” Wang;, rwang0, SaaS, Software Insider, SoftwareInsider, strategic advisor, System Integrators, Tata Consulting Services, TCS, Third Party Maintenance, Thought Leadership, vendor strategy, wipro | 2 Responses

Monday’s Musings: Q1 2011 State of Social CRM and CRM From An EMEA Point Of View

Monday’s Musings: Q1 2011 State of Social CRM and CRM From An EMEA Point Of View

By R "Ray" Wang on January 31, 2011

Greeting from London!  It’s been a great surprise to enjoy the sunny and warm weather (by UK standards) as I readjust my body clock.  Thankfully, I’ve had a chance to catch up with a few new and old clients, several analysts, media moguls, and in real life meetups w/ close relationships (i.e. @grahamhill and @buchanla) [...]

Posted in Trends & Concepts | Tagged @buchanla, @grahamhill, BPO, Capgemini, Cloud, Cloud BPO, Cloud Computing, Cloud options, crm, Customer Relationship Management, customer relationship management (CRM), Design thinking, EMEA, Graham Hill, Laurence Buchanan, Monday's Musings, Monday’s Musings, R "Ray" Wang;, R “Ray” Wang;, rwang0, SCRM, Social CRM, Software Insider, SoftwareInsider, Trip Report, wipro | Leave a response

Next »

feed mail facebook twitter linkedin

  • Tags
  • Calendar
  • Comments

apple Ariba BPM Business Business Process Outsourcing (BPO) Cloud Cloud Computing collaboration conferences crm Current Affairs Customer Relationship Management Enterprise 2.0 enterprise applications enterprise apps Enterprise Irregulars enterprise software erp Facebook google ibm innovation iPad iPhone marketing microsoft netsuite oracle procurement SaaS salesforce.com sap social business Social CRM Social Media software as a service SoftwareInsider Software Insider Spend Management strategy supply chain technology Twitter Web 2.0 workday

February 2012
M T W T F S S
« Jan    
 12345
6789101112
13141516171819
20212223242526
272829  
  • Lindsey Marino: It is interesting to think of...
  • Why Oracle’s acquisition of Taleo shifts the innovation onus onto the service providers: ...
  • Jessica: Social Media could never replace...
  • Partners In Sublime: at Totango, who referred...
  • The White House Talks Supply Chain: When Supply Risk Becomes a National Security Issue (Part 2): ...
  • IT VOIR: Thank you, The information you shared...
  • Dennis Moore: Pratik - If SAP executes fully on...
  • Pratik: Hi Dennis, If SAP executes fully on its...
  • Putting Big Data into perspective – Part 1: Big Data roots and vision: ...
  • Dennis Moore: Rani - I wish I could! You should...

Sponsored Content

Zoho Books says ‘Don’t fret while paying multiple bills’
Zoho Books says ‘Don’t fret while paying multiple bills’
Introducing Zoho Support Express Plans complemented with a brand New UI
Introducing Zoho Support Express Plans complemented with a brand New UI
Dispatch Jobs made easy with vWorkApp and Zoho CRM
Dispatch Jobs made easy with vWorkApp and Zoho CRM
Zoho CRM Read-Only Mode Available From Our Secondary Data Center
Zoho CRM Read-Only Mode Available From Our Secondary Data Center

Archives

  • February 2012
  • January 2012
  • December 2011
  • November 2011
  • October 2011
  • September 2011
  • August 2011
  • July 2011
  • June 2011
  • May 2011
  • April 2011
  • March 2011
  • February 2011
  • January 2011
  • December 2010
  • November 2010
  • October 2010
  • September 2010
  • August 2010
  • July 2010
  • June 2010
  • May 2010
  • April 2010
  • March 2010
  • February 2010
  • January 2010
  • December 2009
  • November 2009
  • October 2009
  • September 2009
  • August 2009

Meta

  • Log in
  • Entries RSS
  • Comments RSS
  • WordPress.org

Authors

  • Anshu Sharma
  • Basab Pradhan
  • Bob Warfield
  • Brian Sommer
  • Charlie Wood
  • Chris Selland
  • Craig Cmehil
  • David Dobrin
  • David Terrar
  • Denis Pombriant
  • Dennis Moore
  • Dion Hinchcliffe
  • Esteban Kolsky
  • Evangelos Simoudis
  • James Governor
  • Jason Busch
  • Jason Corsello
  • Jeff Nolan
  • Jevon MacDonald
  • John Taschek
  • Jon Reed
  • Josh Greenbaum
  • Maggie Fox
  • Merv Adrian
  • Michael Coté
  • Michael Fauscette
  • Michael Krigsman
  • Naomi Bloom
  • Nenshad Bardoliwalla
  • Niel Robertson
  • Paul Greenberg
  • Phil Fersht
  • Phil Wainewright
  • R "Ray" Wang
  • Ross Mayfield
  • Sadagopan
  • Sameer Patel
  • Sandy Kemsley
  • Sig Rinde
  • Steve Mann
  • Susan Scrupski
  • Thomas Otter
  • Tom Foydel
  • Tom Raftery
  • Vinnie Mirchandani
  • Zoli Erdos
Sponsored by  Zoho