By R "Ray" Wang on May 29, 2011
Executive Profile Series Delivers The Inside View On Disruptive Technologies Starting this week, we’ll be kicking off an on-going series of interviews with the people behind the technologies in Cloud Computing and Social Business. The interviews should provide insightful points of view from a customer, industry, and vendor perspective. The transcript of the 30 minute [...]
Posted in Business | Tagged aaron levie, Adam Rogers, adobe, Adobe Systems, Alan F. Nugent, Alcatel-Lucent, Alistair Rennie, Aneel Bhusri, Attensity Group, Bill Jacarsuo, Bob Kelly, Box.net, Brad Smith, BunchBall, Charlie Isaacs, Clarabridge, Cloud, Cloud Computing, Danile Debow, David Bankston, David Sacks, disruptive, disruptive technologies, Disruptive technology, Ed Van Siclen, Eugene Lee, Executive Profiles, Gaurav Dhillon, Get Satisfaction, Greg Gianforte, hootsuite, Ian Hersey, ibm, INgage Networks, Intuit, Jive Software, Lithium Technologies, loic le meur, Lyle Fong, Marcel LeBrun, Michael Ni, microsoft, Moxie Software, Mzinga, netsuite, Parker Harris, Pervasive Software, Peter Lorenz, R "Ray" Wang;, R “Ray” Wang;, Radian6, Rajat Paharia, Ram Menon, Randy Guard, RightNow, RightNow Technologies, Rob Howard, Rob Tarkoff, rwang0, Ryan Holmes, Rypple, salesforce.com, sap, SAP AG, SAS Institute, seesmic, Sid Banerjee, SnapLogic, social business, Social Business Software, socialtext, Telligent, TIBCO Software, Tien Tzuo, Tom Kelly, Tony Zingale, Ultimate Software, vendor strategy, Verafirma, Wendy Lea, workday, yammer, Zach Nelson, Zuora |
By Esteban Kolsky on April 24, 2011
It has been (edit: over) a month since the last time I posted something on this blog — and yet, my readership numbers are about the same (well, at least in this medium – my readership in syndication is way down — I guess they only care about new stuff over there). So, first of [...]
Posted in Business | Tagged Business, Cloud Computing, CRM, CRMIDOL, Customer Experience, customer service, Knowledge Management, Moxie Software, salesforce.com |
By Esteban Kolsky on March 1, 2011
There has been a lot of discussion lately about the role of Knowledge and Knowledge Management in the age of Social. I am not going to offer links here, sorry, since I consider most of the entries out there to be hype-full and wrong. Yes, I am entitled to my opinion. I have not seen [...]
Posted in Trends & Concepts | Tagged Customer Experience, knowledge, Knowledge Management, Moxie Software, research, Social, Survey |
