Social Marketing — Right Idea for the Times
You might be tempted to consider social marketing just another idea in an endless stream of things dreamed up by the software industry (and pundits like me!) to generate more business. Well, you’d be right about some of that but I’d like to argue that the idea is more than hype and is, in fact, [...]
Gartner’s Magic Quadrant for Social CRM and the Social Enterprise
The best CRM systems change a company and its relationships for the better. Implemented well, CRM systems can take a business into entirely new markets while solidifying leadership in existing ones. Add in the easy-to-use nature of social networks, and the potential value of CRM accelerates even faster. The Social as defined by , heavily [...]
Ravin’ About RAVEN Cloud: Generate Process Diagrams From Plain Text
David Ruiz, who founded ViewStar (an early document imaging and workflow package from the 1980’s that I remember well, and was eventually absorbed by Global360) is now with Ravenflow, which specializes in natural language processing for visual requirements definition.
Their RAVEN engine is a natural language solution that they are applying to a couple of different [...]
