The New Polymath Wow Candidate Contest
Abbie Lundberg, former editor-in-chief at CIO magazine in her review of my book, The New Polymath called it a “veritable firehose of innovation examples”. The book covers wide innovation ground across industries, countries and technologies. 150…
The Gap: Poor data creates CRM snafu
Online service problems at The Gap highlight the connection between back-end IT systems and customer satisfaction.
Are You Still Using Your Real Credit Card Online? You Shouldn’t.
So iTunes got hacked and some users saw unauthorized purchases up to $600 in their accounts. I’m shocked. Not at the fact that iTunes got hacked, but that users exposed their credit accounts to such extent. Websites do get hacked, it’s a fact of life. Users need to change their passwords, consider what other sites [...]
Office Depot Deceptive Advertising
For being a netbook-fan I admit I am in the market for a super-slim lightweight laptop. The market has evolved, the current slimbooks are only slightly more expensive than netbooks, and I find the 13.3” screen size an ideal compromise between portability and straining my eyes with the tiny screens. So I was quite happy [...]
