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Outsourcing

If you were too hungover to join our predictions webcast, here’s the replay

If you were too hungover to join our predictions webcast, here’s the replay

By Phil Fersht on December 20, 2011

In case you missed our joint webcast with Ed Caso of Wells Fargo Securities on Friday, fear no more, as here’s the replay.  You can also download your copy of the slides here. And if you can’t be bothered to listen to any of it, here were some of our predictions* highlights: 1. Outsourcing Providers will [...]

Posted in Business | Tagged BPO, Business Process Outsourcing (BPO), Cloud Computing, Current Affairs, ed caso, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, F&A BPO, Financial Services Sourcing Strategies, Healthcare and Outsourcing, HfS Research, Industry-specific Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing, Outsourcing, Outsourcing Advisors, Outsourcing Events, Outsourcing Research, Phil Fersht, procurement, Sourcing Best Practises, Sourcing Change Management, The Future of Outsourcing, wells fargo | Leave a response

HR Leaders: Do You Know How To Answer These Questions?

HR Leaders: Do You Know How To Answer These Questions?

By Naomi Bloom on September 12, 2011

Dr. Naomi Is In! Unlike my good friend Ray Wang, there are no Naomi clones.  Just this solo consultant trying to save the world from bad HRM and HRM delivery systems.   And while I’m a pretty productive and hard worker, there aren’t enough hours in a lifetime to support every HR exec who comes calling with their [...]

Posted in Featured Posts, Trends & Concepts | Tagged Debunking/Calling Out, enterprise software, Follow The Yellow Brick Road, HR Tech Conference, HRMDS, HRO, Human Resource, Human resource management, Outsourcing, Strategic HRMDS Planning, talent management, workday | 2 Responses

Basware Expands, Introduces New BPO Offering — From P2P Software to AP Outsourcing (Part 1)

Basware Expands, Introduces New BPO Offering — From P2P Software to AP Outsourcing (Part 1)

By Jason Busch on June 29, 2011

Basware (one of the most capable invoice automation/electronic invoice presentment payment software providers in the market) recently announced it was entering the AP outsourcing market with a new BPO offering of its own. This mar…

Posted in Business | Tagged basware, BPO, Outsourcing | Leave a response

New Research: Trapped by Procurement BPO? Don’t Get Stuck in the First Place or Un-muck Yourself Now

New Research: Trapped by Procurement BPO? Don’t Get Stuck in the First Place or Un-muck Yourself Now

By Jason Busch on May 17, 2011

We’re excited to announce the publication of a new Spend Matters Compass series research brief: Trapped by Procurement BPO? How to Pull Your Organization Out of the Mire. Authored by Phil Fersht, Founder and CEO, HfS Research and …

Posted in Business | Tagged business process outsourcing, Outsourcing, procurement, Procurement outsourcing, Research Report | Leave a response

To Outsource Or Not To Outsource, These Are The Questions

To Outsource Or Not To Outsource, These Are The Questions

By Naomi Bloom on April 15, 2011

Before Bill Kutik has a chance to tease me about the intensity (aka length and depth) of this post, be forewarned that there is serious “how to” material below. Every organization outsources parts of HRM, almost no matter how your define outsourcing.  From using 3rd parties to do background checking or COBRA administration (both of [...]

Posted in Business, Featured Posts | Tagged BPO, business process outsourcing, HRM BPO, HRO, Human resource management, Human resources, Outsourcing | Leave a response

Image credit" CNet Asia

Apple and Supplier Audits — How Far Does the Apple Fall From the Green/CSR Tree (Part 2)?

By Jason Busch on February 25, 2011

In the first post in this series, I analyzed trends in Apple’s supplier auditing programs and shared a bit of input on how both physical and virtual audits may allow the tech giant to extend its supplier management reach even furt…

Posted in Business | Tagged apple, Audit, child labor, child labour, China, Foxconn, human rights, Manufacturing, Outsourcing, Social responsibility, taiwan | Leave a response

Announcing HfSResearch.com!

Announcing HfSResearch.com!

By Phil Fersht on February 10, 2011

We’ve created an entirely new website for our research content, HfSResearch.com

Posted in Business | Tagged business process outsourcing, Outsourcing, research | Leave a response

Egypt’s crisis:  where social media threatens global outsourcing

Egypt’s crisis: where social media threatens global outsourcing

By Phil Fersht on January 31, 2011

When the first response of the government, in times of political crisis, is to shut down the Web, this has a massive impact on the nation’s global sourcing infrastructure to support global businesses.

Posted in Business, Featured Posts | Tagged Business Process Outsourcing (BPO), China, Current Affairs, egypt, Enterprise Irregulars, Global sourcing, IT Outsourcing / IT Services, itida, Outsourcing, Politics, social networking, Sourcing Best Practises, Sourcing Locations, supply chain, The Future of Outsourcing | Leave a response

Learn what 1,000 of your colleagues really think about Cloud Business Services

Learn what 1,000 of your colleagues really think about Cloud Business Services

By Phil Fersht on January 24, 2011

HfS Research, in partnership with the Outsourcing Unit of the London School of Economics, is hosting a webinar, sponsored by Accenture, featuring the key findings from the groundbreaking study of Cloud Business Services.

Posted in Business | Tagged Business Process Outsourcing (BPO), Cloud Business Services, Cloud Computing, Enterprise Irregulars, HfS 2010 Cloud Business Services Study, HfS Research, Horses for Sources company news, Innovation in Outsourcing, IT Outsourcing / IT Services, Leslie Wilcocks, London School of Economics, LSE, Outsourcing, Outsourcing and Technology, Outsourcing Research, Outsourcing unit, Outsourcing Vendors, Phil Fersht, SaaS, Sourcing Best Practises, The Future of Outsourcing | Leave a response

Another Trip to the Cookie Jar

Another Trip to the Cookie Jar

By Basab Pradhan on December 27, 2010

In August Congress passed a bill to fund enhanced border security which is now Public Law 111-230. The funding for this bill was achieved by increasing the visa fees for H-1B and L-1 visas by $2,000. The fees apply selectively to companies who employ more than 50 employees in the US and if 50% or [...]

Posted in Business | Tagged H1B visa, India, Infosys, L-1 visa, Offshore Services, Outsourcing, Visa | 6 Responses

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