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Illustration: York University

A Simplified Purchase-to-Pay Maturity Model: A Short Rant and Context (Before the Good Stuff)

By Jason Busch on January 23, 2012

As a former consultant, I’ve spent more than my fair share of time coming up with maturity models for this and that. I’ve found over the years that in many functional areas as well as the technologies that support them, the nuance between one step and another in a various maturity framework might seem small, [...]

Posted in Business | Tagged p2p | Leave a response

Monday’s Musings: 10 Mega Business Trends To Watch For In 2012

Monday’s Musings: 10 Mega Business Trends To Watch For In 2012

By R "Ray" Wang on December 26, 2011

The Shift From Transaction To Engagement Ushers A New Era For Businesses. As organizations enter the evolution from transactional systems to engagement systems, a shift is happening in business (see Figure 1).  Engagement requires a different design point and business model for success.  Engagement must account for sense and response, massive social scale, conversation, new [...]

Posted in Business, Featured Posts, Trends & Concepts | Tagged Big Data, Business Analytics, business strategy, CoIT, Constellation Research, Constellation Research Inc., Consumerization of IT, Corporate Digital Divide, Corporate Strategy, Cross Channel Commerce, data visualization, Digital Divide, disruptive, disruptive technologies, Emerging Technologies, enterprise class, Global customers, innovation, Ownership Experience, Ownership lifecycle, p2p, People to People, R "Ray" Wang;, R “Ray” Wang;, regulation, rwang0, Software Insider, SoftwareInsider, Visualization tools, Worsening regulation | 1 Response

Connectivity Disrupting Traditional Models: Online Peer to Peer Commerce

Connectivity Disrupting Traditional Models: Online Peer to Peer Commerce

By Michael Fauscette on February 21, 2011

As the world became more connected through the Internet in the 1990′s, many disruptive uses of this connectivity were tried and in some cases have grown into wildly successful businesses. One aspect of connectivity is the way it opens up…

Posted in Business, Featured Posts | Tagged Business Models, commerce, disruption, p2p, PayPal, Peer to Peer, rental, supply chain | Leave a response

Best Practices: Applying Social Business Challenges To Social Business Maturity Models

Best Practices: Applying Social Business Challenges To Social Business Maturity Models

By R "Ray" Wang on January 23, 2011

Early Adopters Cross Through Five Phases Of Social Business Maturity Interviews with over 100 early adopters of social business (i.e. social crm, E2.0, social media marketing, etc.) reveal 5 phases of social business maturity (see Figure 1): Discovery. A few individuals begin the process of discovering new tools.  Individuals identify consumer tech innovations that impact [...]

Posted in Featured Posts, Trends & Concepts | Tagged B2B, B2C, best practices, CIO, CMO, collaboration, crm, customer experience management, Customer Relationship Management, customer relationship management (CRM), discovery, disruptive technologies, Disruptive technology, early adopters, early adoptions, Emerging Technologies, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise collaboration, enterprise software, enterprise strategy, Evangelization, Experimentation, Formalization, future of business, Maturity Models, p2p, Peer to Peer, R "Ray" Wang;, R “Ray” Wang;, Realization, rwang0, SCRM, social business, Social Business Maturity, Social Business Maturity Models, Social Business Software, social business strategist, social commerce, Social CRM, Social Enterprise, social enterprise apps, social marketing insights, Social Media, social media monitoring, social technologies, Software Insider, SoftwareInsider, State of Social Business | 2 Responses

Research Report: Constellation’s Research Outlook For 2011

Research Report: Constellation’s Research Outlook For 2011

By R "Ray" Wang on January 4, 2011

Organizations Seek Measurable Results In Disruptive Tech, Next Gen Business, And Legacy Optimization Projects For 2011 Credits: Hugh MacLeod Enterprise leaders seek pragmatic, creative, and disruptive solutions that achieve both profitability and market differentiation. Cutting through the hype and buzz of the latest consumer tech innovations and disruptive technologies, Constellation Research expects business value to [...]

Posted in Business, Featured Posts, Technology / Software | Tagged 2011, 2011 Predictions, analytics, android, appliance market, Apps Strategy, B2B, B2B E-commerce, B2B market strategy, B2C, B2C E-commerce, best practices, bill of rights, brand monitoring, Business 2.0, business drivers, business intelligence, business process optimization, business process outsourcing, business requirements, business strategy, business technology, business value, CEO, CFO, CIO, Cloud, Cloud BPO, Cloud Computing, cloud integration, Cloud options, cloud security, Cloud Wars, CMO, collaboration software, Constellation Research, Consumer Tech, contract negotiations, contract strategy, Convergence, cost reduction, crm, CTO, custom apps, custom development, Customer Relationship Management, customer relationship management (CRM), DaaS, Data deluge, data integration, data quality, data stewardship, disruptive, disruptive technologies, Disruptive technology, early adoptions, Emerging Technologies, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, Facebook, future of business, Gov 2.0, gov20, Government Contracting, govtech, hybrid, hybrid deployments, ibm, information management, information management matrix, innovation, innovation insights, Internet of Things, IT budgets, IT services firms, IT Strategy, last mile solutions, Legacy Optimization, lessons learned, license fees, license management, license parking, license policy, license returns, line of business, maintenance, maintenance fees, management strategy, market strategy, marketing, microsoft, next gen, next gen apps, next gen cio, next gen CIO’s, next gen enterprise, next gen IT leaders, next generation, Next generation apps, NextGen, oracle, p2p, PaaS, pace of change, pace of technology adoption, packaged apps, Point of view, Private Cloud, Private Clouds, procurement, R “Ray” Wang;, relationship managmeent, relationships, Research Report, rwang0, SaaS, SaaS Bill of Rights, SaaS escrow, SaaS Integration, SaaS offensive, SaaS strategies, sales strategies, salesforce.com, sap, service economy, services based industries, social business, Social Business Software, social campaign tracking, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, Social Media, social media monitoring, social service, social support, social support insights, social technologies, software appliances, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, Software Insider, software licensing, software licesing and pricing, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Software Vendors, SoftwareInsider, Sourcing, stack wars, subscription pricing, subscription revenues, technology adoption, technology budgets, technology partnerships, technology platforms, third party maintenancce, Third Party Maintenance, trends, two-tier ERP, Unified Communications, upgrades, usability, use cases, used software, user strategy, value, vendor strategy, vmforce, VMware, Web 2.0 | Leave a response

Best Practices: Five Simple Rules For Social Business

Best Practices: Five Simple Rules For Social Business

By R "Ray" Wang on December 17, 2010

Early Adopters And Pioneers Have Benefited From Social Across executive board rooms and even in living rooms, social business is all the rage.  In 2010, social crm (SCRM) and Enterprise 2.0 (E20) rose into mainstream conversation.  Despite the mindshare and awareness, a majority of business leaders have yet to begin these initiatives.  The good news [...]

Posted in Business | Tagged B2B, B2C, best practices, CIO, CMO, collaboration, crm, customer experience management, Customer Relationship Management, customer relationship management (CRM), Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise collaboration, enterprise software, future of business, p2p, R "Ray" Wang;, R “Ray” Wang;, rwang0, SCRM, socbiz, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, social marketing insights, Social Media, social media monitoring, social technologies, SoftwareInsider | 6 Responses

Friday Rant: SaaS and Data Integration is Not a Walk in the Park

Friday Rant: SaaS and Data Integration is Not a Walk in the Park

By Jason Busch on April 23, 2010

Starting a few months ago, I began to receive a surprising number of calls and notes from different providers, consultants and practitioners who were concerned with some of the challenges they were seeing with integrating SaaS P2P solutions (primarily from Ariba) with disparate non-ERP systems, primarily in the services procurement and VMS space. In particular, [...]

Posted in Technology / Software | Tagged Ariba, erp, integration, p2p, SaaS, sap, software as a service | Leave a response

Friday Rant: Should Finance Own P2P?

Friday Rant: Should Finance Own P2P?

By Jason Busch on March 26, 2010

In this rant, I’ll purposely be contrarian. In 99% of organizations today, procurement owns the P2P technology platform, perhaps in collaboration with IT (or at least the first “P” in it). The second “P,” if it exists in a technology-automated manner…

Posted in Business | Tagged finance, p2p, procurement | 1 Response

Amex Acquires Revolution Money — Another Step Away From Spend Management

Amex Acquires Revolution Money — Another Step Away From Spend Management

By Jason Busch on November 18, 2009

American Express continues to disappoint in the Spend Management sector of late, having taken the ball on their opponent’s 40 yard line numerous times with the result so far having been numerous interceptions and punts and nary a touchdown, not even …

Posted in Business, Featured Posts | Tagged American Express, AMEX, B2B, Credit card, eprocurement, Financial services, Harbor Payments, p2p, PayPal, Rearden Commerce, Revolution Money | 1 Response

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