By Evangelos Simoudis on June 17, 2013
Since 1999 we have been investing in companies that develop SaaS applications targeting the mid-upper and global enterprise. Through these investments and the hundreds of other SaaS companies, targeting these and other segments, we have considered during this period, we have started to notice a transition in the way companies utilize cloud computing infrastructures platforms [...]
By Phil Fersht on May 16, 2013
“It’s not all about social media, it’s about everything we do being very integrated”. Jason Corsello is VP, Strategy at Cornerstone OnDemand About a decade ago, when I was chugging along in the old-school analyst business, I hired a kid from the West Coast to learn the ropes. I think he was just looking for [...]
Posted in Business | Tagged Cloud Computing, Cornerstone OnDemand, CRM and Marketing, Enterprise Irregulars, HR Outsourcing, HR Strategy, IaaS and BPaaS, jason corsello, PaaS, SaaS, social networking | Leave a response
By Phil Fersht on March 11, 2013
When is comes to outsourcing, dealing with the middle-market has been somewhat akin to dealing with the mother-in-law: can be awkward to deal with, very hard to please, and always has complex demands on your patience and resources.
Posted in Business, Featured Posts | Tagged ADP, business platforms, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, CRM and Marketing, Dynamics Phil Fersht, Enterprise Irregulars, Finance & Accounting BPO, HfS Surveys: All our Survey Posts, HfS Surveys: State of the Outsourcing 2013, HR Outsourcing, IaaS and BPaaS, Industry-specific Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, microsoft, oracle, Outsourcing and Politics, Outsourcing Research, PaaS, SaaS, salesforce.com, sap, SFDC, Talent in Sourcing, The Future of Outsourcing, workday | Leave a response
Outsourcing may be battered, bruised and vilified… so why is only a twentieth of enterprises planning to reduce it in 2013?
By Phil Fersht on January 28, 2013
2013: A new dawn for a maturing outsourcing industry Make no bones about it: 2012 was a pretty dire year for the industry known as “outsourcing”. However, brand new data from our State of Outsourcing 2013 Study conducted with the support of KPMG, the largest-ever research survey focused on IT and business function outsourcing, clearly shows that [...]
Posted in Business, Featured Posts | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Cloud Computing, Current Affairs, Engineering & Supply Chain Outsourcing, Enterprise Irregulars, Finance & Accounting BPO, Financial Services Sourcing Strategies, HfS Surveys: State of the Outsourcing 2013, HR Outsourcing, HR Strategy, IaaS and BPaaS, Industry-specific Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, KPMG, Legal Services Outsourcing, Outsourcing, Outsourcing Research, PaaS, procurement, SaaS, Sourcing Change Management, Talent in Sourcing, The Future of Outsourcing | 2 Responses
By Dennis Moore on January 4, 2013
Highlights from the world of Enterprise Software and Solutions over the past two months (or so): Salesforce.com had a strong Q3. NetSuite had a strong Q3. HP did not. Workday had its IPO. It’s doing well, with a market cap just over $8.5 billion and a constrant stream of innovation. Lots of IT failures recently, [...]
Posted in Business, Technology / Software, Trends & Concepts | Tagged Amazon, Amazon.com, analytics, android, apple, BI, Big Data, business intelligence, Cassandra, Cloud, Database, Dell, Dennis Moore, Ensw, Facebook, google, hadoop, HANA, Hewlett-Packard, hp, iaas, ibm, Infor, Informatica, iPad, iPhone, IPO, IT, IT Failure, Java, jobs, Linux, microsoft, mobile, netsuite, NoSQL, Open source, oracle, PaaS, Patent, patent troll, RIM, SaaS, salesforce.com, samsung, sap, SAP AG, Sybase, tablet, Tibco, Twitter, vc, VMware, workday, Yahoo | Leave a response
By Phil Fersht on November 27, 2012
A subtle, but decisive, shift took place in the sourcing advisory landscape today, with Alsbridge’s announcing the acquisition of leading telecoms/networking sourcing advisor, Telwares, to firmly place Alsbridge as the main contender to ISG at the helm of the independent boutique advisor market.
Posted in Business | Tagged Alsbridge, ben trowbridge, BPO, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud, Current Affairs, Enterprise Irregulars, IaaS and BPaaS, Innovation in Outsourcing, IT Outsourcing / IT Services, ITO, Networking, Outsourcing Advisors, PaaS, SaaS, Tag, telecoms, telwares, The Future of Outsourcing | Leave a response
By Louis Columbus on November 9, 2012
The latest round of cloud computing and enterprise software forecasts reflect the growing influence of analytics, legacy systems integration, mobility and security on IT buyer’s decisions. Bain & Company and Gartner have moved beyond aggregate forecasts, and are beginning to forecast by cloud and SaaS adoption stage. SAP is using the Bain adoption model in [...]
Posted in Business, Featured Posts, Technology / Software | Tagged analytics, Bain & Company, byline=Louis Columbus, Cloud Computing, cloud computing forecast, CRM, customer relationship management, enterprise software, HRM, Louis Columbus' blog, PaaS, SaaS, SCM, software as a service, Tech, ticker=NASDAQ:MSFT, ticker=NYSE:CRM, ticker=NYSE:IBM, ticker=NYSE:IT | Leave a response
By Phil Fersht on September 24, 2012
We can’t understate the importance of social media on the enterprise. Hey – we bet our whole business model on it! And that’s why we hired one of the best thinkers in the social sphere to help us understand how social will impact business processes and how enterprises will operate in this new social world [...]
Posted in Featured Posts, Trends & Concepts | Tagged Absolutely Meaningless Comedy, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Current Affairs, df12, Dreamforce, Enterprise Irregulars, enterprise social networking, Facebook, Global Business Services, HfSResearch.com Homepage, IaaS and BPaaS, Innovation in Outsourcing, Outsourcing Events, PaaS, SaaS, Social, social business, Social Enterprise, social networking, Sourcing Change Management, The Future of Outsourcing, yarmis | Leave a response
By Phil Fersht on September 20, 2012
Our trusted friends, over at the HR department, haven’t given up the ghost in helping their organizations close these capability gaps either… and they look beyond service providers alone as the solution: they want to invest in better technology. So where better to spend your time that at the HR technology in Chicago from October 8-10, 2012, where Bill Kutik and crew will put on their annual ode to the world of…. HR technology.
Posted in Business, Featured Posts | Tagged Bill Kutik, Business Process Outsourcing (BPO), Enterprise Irregulars, HR, HR Outsourcing, HR Strategy, HR Technology Conference, HRO, IaaS and BPaaS, Naomi Bloom, Outsourcing Events, Outsourcing Research, Outsourcing Vendors, PaaS, Pete Ackerson, SaaS, The Future of Outsourcing | Leave a response
By Louis Columbus on August 15, 2012
From the best-known companies in enterprise software to start-ups, everyone is jumping on the big data bandwagon. The potential of big data to bring insights and intelligence into enterprises is a strong motivator, where managers are constantly looking for the competitive edge to win in their chosen markets. With so much potential to provide enterprises [...]
Posted in Featured Posts, Trends & Concepts | Tagged analytics, Analytics Predictions 2012, Big Data, Cloud Computing, CRM, gartner, hadoop, Hype Cycle, Hype Cycle for Big Data 2012, IaaS Forecast, Louis Columbus' blog, oracle, PaaS, Platform as a service, social marketing analytics, software as a service, software product development | Leave a response