By Denis Pombriant on March 28, 2013
I flew home from Microsoft Convergence in New Orleans arriving back in Boston around 9:00 PM last Thursday. I was tired from capturing a week’s worth of information from the Microsoft fire hose for the previous four days. But on Friday a Tsunami named Salesforce.com blew into town to inaugurate a world tour trumpeting the [...]
By Michael Krigsman on January 28, 2011
Veteran journalist Peter Coffee, who now works for Salesforce.com, asked me for three points that enterprise buyers should consider when introducing social CRM into an organization.