Understanding Lumber Liquidators’ ERP failure
Retailer Lumber Liquidators announced disappointing earnings due to “reduced productivity” associated with its SAP implementation. Here’s what really happened.
SAP Private Cloud Work and Big Data – Press Pass
My discussions with the tech press about SAP’s recent Big Data and private cloud announcements.
The Gap: Poor data creates CRM snafu
Online service problems at The Gap highlight the connection between back-end IT systems and customer satisfaction.
foursquare – the Last Mile for Retailers?
Despite massive spending on CRM and marketing technology, it has been notoriously difficult for consumer product vendors and retailers to manage and analyze in-store behavior. Recently-funded foursquare – and the ecosystem the company is working to build – may offer a solution.
Friday’s Feature: Microsoft Dynamics GP 2010
Latest Release Provides Existing Customers Good Reasons To Upgrade
Redmond, WA based Microsoft Corporation announced its Microsoft Dynamics GP 2010 (a.k.a. GP 11) product on April 20th, 2010. Available May 1st 2010 in Australia, Canada, the Caribbean, the Middle East, New Zealand, South Africa, the United Kingdom, and the United States, the announcement perfectly coincides [...]
Tell me again why the Co-Op exists
$187.75 (including tax) from the Co-op. $143.54 (including one-day shipping) from Amazon.
Walmart Goes Direct and Doubles Down on Direct Savings
There’s been plenty of coverage describing Wal-Mart’s new
procurement strategy to avoid middlemen and cut $12 billion in spend in recent
weeks. Surely, savings is a significant motivation behind this recent
action, as it is with anything Wal…
How to Reduce Energy Consumption in Retail: Change The Font On Your Cash Register
Yesterday I got an update from an ERP company called Epicor that primarily serves the mid-market. While I am not an ERP specialist its always interesting, as a middleware guy, to get a view from the app side. Greenmonk for obvious reasons also takes a keener view than the RedMonk mothership in applications in areas [...]
Melting Flashlights, Burning Hands – Target’s Spooky China Recall
Every month, it seems there’s another large-scale China consumer products recall. Earlier in the fall, it was Wal-Mart. Now it’s my favorite big-box non-warehouse format, Target. The LA Times blog recently reported that “Target has recalled 610,000 H…
What Will CIT’s Bankruptcy Mean for the Retail Supply Chain? (Part 2)
In the first column in this series on CIT’s bankruptcy and the retail supply chain, Kurt Cavano, Chairman and CEO of TradeCard, provided background perspective on CIT’s historic role and fit within the industry. In this post, we’ll continue the analy…
