By Michael Krigsman on March 12, 2010
Dilbert’s thoughtful view on IT failure, politics, and blame.
Posted in Trends & Concepts | Tagged and SOA, CIO issues, Cultural issues, Governance, IT issues, PaaS, SaaS
By Zoli Erdos on March 9, 2010
I’m at the Google Campfire One event where they’ve just announced the Google Apps Marketplace. The site is live now, feel free to browse. The speculation is now over, this is Google’s answer on whether they will enter the Business Applications market – they just did, with an entire ecosystem of Partners.
The new Marketplace fills [...]
Posted in Featured Posts, Software | Tagged AppExchange, crm, echosign, echosystem, erp, force.com, freshbooks, google, google apps, google apps marketplace, marketplace, netsuite, partners, SaaS, salesforce.com, smb, sme, zoho
By Zoli Erdos on March 9, 2010
If you think I am here to spill the beans, you’re wrong. On a purely speculative level, if there is some news to come, and if there is an embargo related to it, then I respect that. And it’s all a big IF.
So no, I am simply dusting off an old post I wrote [...]
Posted in Trends & Concepts | Tagged accounting, all-in-one, AppExchange, Atlassian, bbd, Business ByDesign, business software, crm, enterprise software, google, google apps, lightweight software, netsuite, On Demand, SaaS, salesforce.com, sap, small business suite, smb, sme, software as a service, zoho
By Phil Wainewright on March 9, 2010
One of the most interesting phenomena to arise when you bring as-a-service providers together is the instant sense of camaraderie and a shared outlook. Barriers come down and people start to discuss their challenges and experiences, relieved to discover that others are encountering similar questions. It’s especially noticeable at gatherings in Europe, where opportunities to [...]
Posted in Featured Posts, Software | Tagged basics, Business Model, Business-to-Business, E-Commerce, europe, SaaS, sap, software as a service
By Phil Wainewright on March 8, 2010
When I pressed send this morning on an email message, Gmail popped up a dialog box asking whether I’d meant to attach a file. “You wrote ‘find attached’ in your message,” it gently mentioned, “but there were no files attached.” Of course, as so often happens, I’d finished the message and pressed send without remembering [...]
Posted in Software | Tagged E-mail attachment, email, gmail, SaaS, windows, Windows update
By Paul Greenberg on March 5, 2010
Once in awhile there is something that isn’t only important coming out of the vendor community but actually kind of refreshing. Given my right-brained proclivities, I didn’t think it would come from the world of contracts (that’s a Ray Wang specialty), but interestingly enough it does.
RightNow released the details of its new Customer Service Agreement [...]
Posted in Business, Featured Posts | Tagged Altimeter Group, CRM Best Practices, crm vendors, customer service, Deconstructing the Process, Industry Analysis, RightNow, RightNow CSA, SaaS, salesforce.com, sla, software as a service
By R "Ray" Wang on March 2, 2010
Single Instance ERP Harder And Harder To Justify
The holy grail of an ERP implementation used to be the single instance deployment. However, market forces, a move to adopt new disruptive technologies, slow pace of innovation from incumbent vendors, and high maintenance fees have changed many organization’s perspectives. Add a slew of rapidly changing business requirements [...]
Posted in Business, Featured Posts | Tagged agresso, analytics, Apps Strategy, AspenTech, baan, best practices, BPCs, Business Models, business requirements, business value, Cincom, CIO, Deltek, disruptive, disruptive technologies, enteprise apps, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, Epicor, erp, geographic requirements, IBS, IFS, industry requirements, Infor, innovation, Intentia, IQMS, JD Edwards, Lawson, Lawson M3, Lawson S3, Maconomy, maintenance fees, MAPICS, Meridian Systems, Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, Mincom, modernization, netsuite, next gen cio, next gen IT leaders, OpenAir, oracle, PeopleSoft, Planview, Plex, purpose built, QAD, R "Ray" Wang;, regulatory compliance, reporting, ROI, rwang0, SaaS, SAP B1, SAP Business All-In-One, shelfware, single instance erp, Software Insider, SYSPRO, SyteLine, tax requirements, Tenrox, two-tier ERP, Ultimate Software, Uncategorized, Unit4, workday
By R "Ray" Wang on February 24, 2010
The Year Of SaaS Shows… And Yes, In This Economy.
The recession continued to take its toll on software sales with a slight impact to the SaaS vendors. Growth rates have come down from the high 30’s to the low 20’s. But with “flat” the new growth metric in this down economy, results remain impressive. Traditional [...]
Posted in Business | Tagged Ariba, Blackboard, Concur, customer bill of rights, Deltek, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, i2, I2 Technologies, IFS, JDA Software, Lawson, Lawson Software, Manhattan Associates, netsuite, oracle, QAD, Quarterly Financial Tracker, R "Ray" Wang;, revenues, RightNow, rwang0, SaaS, SaaS Bill of Rights, salesforce.com, sap, SII, SII®, software as a service, Software Insider, Software Insider Index, Software Insider Index®, Software Vendors, Taleo, Ultimate Software, vendor financing
