Sal’s six stages of sourcing: BPO’s Generations
The BPO industry has been going though an incredible evolution since the first major deals was cast, barely more than a decade ago, that it’s high time we took stock and take a good look at the phases – or generations – through which our industry has progressed. And there are few people who have lived and breathed these generational shifts more closely that Accenture’s BPO leader, Mike Salvino.
Areas of Investment Interest for 2012
Happy New Year! After a nice break, as I head back to the office I thought I’d provide you with my views regarding the overall environment we expect to face in 2012, as well as the areas we will be looking to invest within a two of our focus sectors: adtech/Internet and SaaS. Data (big [...]
Is Cloud Computing Green?
I gave the keynote address at the Digital Trends 2011 event organised by HePIS and CEPIS in Athens recently. My talk was on Cloud Computing’s Green Potential and in my presentation, I claimed that Cloud Computing is NOT Green. I started the talk by explaining what Cloud Computing is and the many advantages it can [...]
The Golden Era of Tech Blogging is Over? Hogwash!
If you wait long enough, some topic will come along to reignite your muse and you’ll find you just have to write a blog post. It’s been a little while since I wrote about my Kindle Fire ups and downs. I’m still very happy with the little Fire, and was recently surprised to discover [...]
The Biggest Misperception in Talent Management
After digesting just about every blog post, discussion thread, and email predicting what will happen with SAP and SuccessFactors now that they are one, I’ve noticed a prevailing theme – the Talent Management market has changed overnight and even some are predicting the death of independent Talent Management vendors. While I believe the Talent Management [...]
NetSuite OneWorld Implementation Released!
The NetSuite Implementation Book is Published Nearly 400 pages of NetSuite, from basic questions of what you need to know about NetSuite’s place in the ERP/CRM market, to how to get started with the account setup, and details about how to setup specific business models work in OneWorld; I packed a lot into these 400 [...]
There’s True SaaS, And Then There’s SaaS InFullBloom
Monet — Field of Flowers and Windmills near Leiden In my last post, I provided a minimum definition of true SaaS and described the potential benefits for both vendors and customers who adhere to this now well-established concept in enterprise software. But the potential benefits are only realized as vendors move from delivering the basics of [...]
Why Microsoft Needs a Fighter Pilot Instead of a Moist N’ Easy Snack Cake Salesman
Wondering where that crazy title and the photo came from? First, check out Steve Ballmer’s early pre-Microsoft career. He was the Product Manager for Proctor & Gamble’s Moist N’ Easy Snack Cakes. No harm in that, in fact he apparently sat near Jeffrey Immelt, who would eventually rise to become one of GE’s celebrated CEO’s. [...]
What’s True SaaS And Why The Hell Should Customers Care?
Why Buy The Cow? When I was barely into my teens, my mother’s (every mother’s of that era) version of the sex talk was captured in this expression: “Why buy the cow when you can get the milk for free?” This was long before birth control pills were invented, years before the “Summer of Love,” and [...]
The Cloud Wars – 2012
It seems, based on the last few acquisitions in enterprise software by three of the largest software vendors, that cloud computing has moved past its tipping point. The acquisitions, RightNow by Oracle, SuccessFactors by SAP and DemandTec by IBM, also…
