By R "Ray" Wang on January 5, 2012
New Funding Shows Strength In Social Business Market And Lithium’s Business Model Emeryville, California based Lithum Technologies announced today that it raised $53.4M in financing. The lead round is from New Enterprise Associates (NEA). Other investors include SAP Ventures. NEA leads the round with Peter Sonsini joining the board. Peter‘s been active with ecommerce play [...]
Posted in Business | Tagged #socialenterprise, Apps Strategy, Benchmark Capital, CIO, CMO, Constellation Research, Constellation Research Inc., Customer Experience, customer experience management, Customer Relationship Management, customer relationship management (CRM), customer service, Customer Support, DAG ventures, e20, e2conf, Emergence Capital, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, Greenspring Associates, innovation, lithium, Lithium Technologies, marketing, Marketing Automation, New Enterprise Associates, Peter Sonsini, R "Ray" Wang;, R “Ray” Wang;, rwang0, sales, sales force automation, service, Shasta Ventures, socbiz, social analytics, social business, Social Business Software, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, socialbusiness, Software Insider, SoftwareInsider, Tenava Capital |
By R "Ray" Wang on August 28, 2011
The Social Business (Social Enterprise) Moves Beyond The 18 Use Cases Of Social CRM As social media adoption continues to move from mainstream to pervasive ubiquity, enterprises will begin to benefit from these advancements in the consumerization of IT (CoIT). Just 18 months ago, early use cases identified 18 Use Cases for Social CRM (SCRM). [...]
Posted in Business, Featured Posts | Tagged #DF11, #socialenterprise, Apps Strategy, CIO, CMO, Customer Experience, customer experience management, Customer Relationship Management, customer relationship management (CRM), customer service, Customer Support, e20, e2conf, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, HCM, HR, HR Tech, Human Capital Management, Human resources, innovation, marketing, Marketing Automation, Monday's Musings, Monday’s Musings, PLM, product lifecycle, project based solutions, projects, Public relations, R "Ray" Wang;, R “Ray” Wang;, rwang0, sales, sales force automation, service, socbiz, social analytics, social business, Social Business Software, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, Software Insider, SoftwareInsider |
By Chris Selland on August 20, 2011
I’ve finally gotten around to reading Steve’s Blank’s The Four Steps to the Epiphany these past few weeks, and now just caught his recent blog post Bonfire of the Vanities. Both are highly-recommended for all marketers – if you haven’t read either, start with the blog post (it’s shorter). I still remember meeting Steve in the ’90′s [...]
Posted in Trends & Concepts | Tagged Epiphany, Four Steps to the Epiphany, marketing, sales, Sales process, Terametric |
By Michael Krigsman on August 4, 2011
Summary: A personal journey deep into the heart of the iPad and Xoom tablets. Which side won? I’ve been an iPad fan since Apple first released the ubiquitous tablets; with instant-on and long battery life, these devices are an ideal traveler’s companion. This post describes iPad love, Android lust, and a reluctant return back to Apple. [...]
Posted in Featured Posts, Technology / Software | Tagged android, apple, Apple Inc., Apple iOS, Apple iPad, finance, Financial Accounting, Hardware, iPhone, Mobile Operating Systems, Motorola Xoom, notebooks, Notebooks & Tablets, sales, Sales Strategy, Tablets |
By Dion Hinchcliffe on July 26, 2011
How do the overarching digital strategies of today’s 21st century enterprise relate to social business and smart mobility? It’s a question I’ve been asked more and more frequently as these two major new trends become primary areas of focus in organizations around the world. The reality is today that large organizations continue to struggle with [...]
Posted in Business, Featured Posts | Tagged android, applications, Architecture, Blog Post, Business Models, CEO, CIO, CMO, collaboration, communication, Community, crm, Crowdsourcing, digital, Digital Strategy, Enablement, Facebook, internet, iOS, marketing, mobility, planning, sales, social business, Social CRM, strategy, Supply Chains, technology, Web |
By Dennis Moore on July 20, 2011
CRN recently ran a story summarizing a Forrester Research study (sorry, I don’t have the link – hopefully, someone will provide it in the comments) which revealed certain vendor practices which are stirring up resentment among CIOs. There is a lot within this report that our industry needs to take to heart, but there are [...]
Posted in Business, Featured Posts | Tagged Forrester Research, sales, software licenses, software licensing, software sales |
By Michael Fauscette on May 9, 2011
Businesses operate because of conversations, this is not some great new revelation. We like to talk about how social is about enabling conversations like it’s something revolutionary and new but that’s just not true. I was preparing to give a…
Posted in Business | Tagged communication, conversation, Customer, e2.0, engagement, sales, SCRM, socbiz, Social, social business |
By Paul Greenberg on March 28, 2011
I hope to light a fire under a company thatâs gone missing when it comes to public visibility in CRM. Oracle needs to be public for the benefit of the industry and for the benefit of its customers.
Posted in Business, Featured Posts | Tagged Customer Relationship Management, InsideView, Oracle CRM, Oracle OpenWorld, Paul Greenberg, sales, Social CRM |
By Jeff Nolan on November 18, 2010
At Get Satisfaction we have had a freemium model from day 1, at then it was just free, no premium offerings existed so we’ve lived through a couple of key transition points and now are optimizing a model we know works. We have 2 primary channels to market, an enterprise business that mimics what every [...]
Posted in Business, Featured Posts | Tagged Business Models, enterprise software, freemium, Get Satisfaction, marketing, sales, Value product |
By Merv Adrian on November 11, 2010
The Exadata marketing story is unrelenting, and Oracle backed it with plenty of happy customers for analysts to query at Open World this year. The stories were compelling; I’ll mention a few below. In the analyst pitch, we were shown a couple of dozen logos – good for a still relatively new high-end, long sales [...]
Posted in Featured Posts, Technology / Software | Tagged ADBMS, compression, data compression, Exadata, gigabit ethernet, Industry Trends, Infiniband, Larry Ellison, microsoft, oracle, PDW, PMML, POC, rack, sales, sap, SAS, SOA, SQL Server, storage server, Teradata, XEON |
