Social media’s rocky road in business
Those who track the online discourse on enterprise social media are surely aware that the trough of disillusionment is likely at hand. Yet the dreaded industry trough, brought about by the over-heated promises and inflated expectations bandied about from just about every quarter — including thought leaders, journalists, vendors, and yes, even end-users themselves — [...]
Social Business Beyond Kumbaya: How Enterasys Networks Strengthened Their Serve
I’m skeptical of the many promises social networks make of how their platforms will transform companies and the world easily. Colleagues and my own experiences in enterprises tell me the exact opposite. Change is very difficult, time-consuming and often the most expensive area of any enterprise software project. That’s the acid test I use when [...]
Applications that are Social
I’m spending the week at Salesforce’s Dreamforce conference (more on that in a post coming shortly) and at the partner keynote on Tuesday I watched a product demo that got me thinking about this concept that I wrote about a…
Beyond FB IPO
The next bright shiny objects I was so looking forward to getting the Facebook IPO out of the way and then splat, like a ripe tomato in the kisser, we have to learn that the underwriters might not have shared some pre-IPO information transparently. Enough already! Bankers appear to be tone deaf to the fallout [...]
Yammer and Ultimate Software: Building out the Enterprise Social Network
Last week Yammer and Ultimate Software announced a partnership that combines the Yammer enterprise social network with Ultimate’s UltiPro HCM. Combining the deep employee profile from the corporate HCM system with a real time social collaboration tool is an important…
Dreamforce 2011: Salesforce & the Social Enterprise Will Be Here All Week (Part 2)
The Keynote…. and The Mythos In Part 1 I covered the overarching principles that drive salesforce – the vision that this all – meaning the current drive for the social enterprise – and the thinking that created it. I also covered the value of the environment of a Dreamforce in the consideration of the future [...]
Enterprises must change or die, says Benioff
We’ve heard this message before from Salesforce.com CEO Marc Benioff, of course, but it was delivered with some especially gruesome imagery in a Q&A session with media and analysts at Cloudforce London today. Answering a question about companies that don’t embrace Salesforce.com’s message of the social enterprise, Benioff warned: “They’re not going to be around [...]
Salesforce.com: Understanding the ‘social enterprise’, part 1
Approximately 45,000 people registered for salesforce.com’s Dreamforce conference, held in San Francisco two weeks ago, making it the largest enterprise software conference in the world. The event’s size draws attention to the growing importance of cloud computing and highlights Salesforce as an important participant in the enterprise software ecosystem. The focus of Dreamforce 2011 was [...]
The promise and challenges of Benioff’s social enterprise vision
Summary: Salesforce’s Marc Benioff continued his now-epic stream of social business thought leadership at this week’s Dreamforce 2011 in San Francisco. The messaging was certainly world class and the slew of announcements this week will address many of the shortcomings or feature gaps in its social software product line. But is a company whose roots are [...]
Dreamforce 11: Live Blogging the Benioff Keynote
I’m here at Dreamforce 11 right now in Moscone Center in San Francisco. Salesforce made major announcements last night about Chatter, their social business platform, that is now more Internet facing. I once called Chatter an enterprise social operating system and these announcements make it even more true now. Expect that this will significantly improve [...]
