A Tale of Five Conferences: InfusionCon 2013, Infusionsoft
Infusionsoft is one of five conferences I’ve been to in April and its was incredibly revealing. There is no question that Infusionsoft is the player to beat in the small business customer facing technology world. There are things they have to do yet, b…
Cost Management Failures: 10 Reasons SMBs Stink at Procurement
Last week, we began a blog series exploring the state of procurement in the small and middle market sectors. See 2013: The Year of Source-To-Pay Adoption for SMB Procurement and 3 Essential Procurement Services For Small and Middle Market Businesses. As we continue our analysis of SMB procurement practices, it makes sense to do a [...]
Turning Pro and The Lunch Pail Manifesto
Long-time readers will know that I am a serial entrepreneur and I love small businesses. I also love the way America used to be before Wall Street became a game of building bubbles from which to plunder other’s savings and manufacturing became a game of outsourcing. I still believe we can get back to those [...]
CRM reaches the heart of small business — metaphorically, of course
For years, we have been talking about the value of CRM for small business. Yet, we the pundits of whatever, always have been publicly puzzled by what we thought was the slowness of small businesses to adopt CRM. How dare they buck the trend that we were declaring! Admittedly, what we were talking about was [...]
All the Interest in Pinterest
With the Facebook IPO just around the corner some people have started wondering if a “Facebook killer” might be lurking in the bushes and the new photo sharing website Pinterest has become the new darling. Well, maybe. I got a message from an industry watcher today, Kenneth Wisnefski, social media expert and founder / CEO [...]
Buying Cloud Accounting Software?
Accounting software can really change from time to time. Now, with cloud solutions popping up in abundance, the changes are everywhere. What are the key factors to consider? How should these new applications be sourced today?
Sage Summit 2011: CRM at a Crossroads
I’ve known Sage since before they were Sage so to speak. I was a SalesLogix Technology Partner back in ‘99 – in other words when men were men and cocktails were hooch (I don’t know what that means.). When it comes to CRM, they are, without a doubt, one of the most enigmatic companies I’ve [...]
Square: It’s All About the Momentum, Baby!
Reading about Square’s latest $100 million in capital raised at a $1 billion valuation, it’s tempting to write another Bubble Story. While it’s undeniable that it would be hard to do that financing in the wake of the recent Sequoia RIP Good Times era, there’s something more interesting to think about here. First, let [...]
Small Businesses Need a Minimum Viable Marketing Strategy
I’ve taken to thinking that marketers should view marketing on the web as a product. As I said in my post on the Pitfalls of Free Content and Inbound Marketing: Marketing is a Product that has a UX and Competes Like Any Other Product It’s easy to forget because we don’t charge for it that [...]
E-Invoicing — Is the 80% Solution Enough?
There’s another thought provoking post over on Purchasing Insight that suggests we may need to settle for the 80% electronic invoicing model rather than what many of us no doubt would aspire to. The piece argues that “Adopting a h…
