The Architecture of a Social Business
Although I’m a technologist by trade, I’ve long been disabused of the notion that social business is first and foremost a technical discipline. While almost certainly a bit more art than science at the moment, it’s the human aspects of how social media changes the way we think and work that are ultimately the most [...]
Attributes of a Socially Optimized Business
Once again, I had the great pleasure to work with my colleagues on an XPLANATiON with our Social Business Council members. We interviewed a core group of our members to identify the attributes that comprise the whole of the socially optimized business. I think you will agree, the results are fabulous. Where are you on [...]
The Sabermetrics of Social: A Weapon of Mass Disruption
Jonah Hill is not a sexy guy. He was perfectly cast, however, juxtaposed against Brad Pitt in this year’s academy award contender, Moneyball. If you’ve not read the book or seen the film, the plot premise centers on the true story of how an under-financed ball team, The Oakland As, leveraged the black art of [...]
I, For One, Welcome our New Social Data Overlords
Historically, the trouble I’ve always had with social media was the precision deficit surrounding the interpretation of its influence. It always seemed to me that if you could get, say, Chris Brogan to talk about anything, you were successful with social media. Okay, maybe that’s an exaggeration, and social media has really never been my [...]
SMC Austin Chapter hosts a conversation on Social Business
SMC Austin is held at the original Austin City Limits studio. Gorgeous venue. Be there: Register today. Just when you think you have all the answers, something crops up that challenges your beliefs on how Social Business works and will work in the future. Whether it’s new platforms/tools, new regulation, organizational changes, even world events [...]
Moving Beyond Systems of Record to Systems of Engagement
When we look back at the first decade of the 21st century, it will be obvious that a few momentous changes in the business and computing landscape occurred. Of these, one of the most profound has been a decreasing emphasis on systems of record and the move towards what are called systems of engagement. Over [...]
Redesigning the Enterprise from the People Up
Top-down business process design is getting a bit of a bad rap at the moment, and deservedly so, say some. There’s a new meme in town called social business that says we should design enterprise systems around the people that…
Social Means Business
I just read Kate’s post on today’s announcement about Dachis Group acquiring Powered. I had to chuckle, because those of us in that “alternate universe, E20″ used to think the same about the social media space. In fact, I joked to Peter Kim this year at the Enterprise 2.0 Conference in Santa Clara, “How does it feel not [...]
Adoption is Dead. Long live Adoption!
Rumors surrounding the death of adoption have been greatly exaggerated.
The 2.0 Enterprisey crowd is gearing up to head to Boston for our annual pilgrimage. This will be my fourth conference as a participant and board member. Having watched and often interpreted the trends in this sector, I find it interesting to report that things have not [...]
The Advent of the Social Supply Chain
I have been writing about and working with open supply chains for some years now, specifically how businesses are increasingly opening up their borders to much more dynamic, scalable, and valuable supply chain and partnership scenarios. Up until recently, the story of advancement when it came to supply chains has been one of technological improvement. Most recently, large enterprise suites and hand-crafted proprietary solutions have started to give way to SaaS and cloud approaches to supply chain management, which will be state of the art much sooner rather than later.
