By Susan Scrupski on February 4, 2013
“Fools,” said I, “You do not know. Silence like a cancer grows.” Simon and Garfunkel If we’ve learned anything over these past six, going on seven years of covering the internal social collaboration sector, it’s that the social web has become a catalyst for intellectual curiosity. Tribes are forming everywhere with the growing popularity of niche sub-groups [...]
Posted in Featured Posts, Trends & Concepts | Tagged adoption, Boston Consulting Group, Bruce Henderson, Clay Shirky, collaboration, linkedin, Simon & Garfunkel, social business, social collaboration |
By Brian Sommer on January 31, 2013
IBM is transitioning. It’s got a $1 billion business with a software product called Lotus Notes but it is consciously trying to reposition it and other products around a social business mantra. To illustrate, one of the IBM communications executives pointed out to me that the “Lotusphere” part of the IBM Connect show logo is [...]
Posted in Featured Posts, Trends & Concepts | Tagged Accenture, ibm, IBM Lotus Notes, Knowledge Management, Lotus Notes, Lotusphere, social business |
By Michael Fauscette on January 30, 2013
Has social for business run its course and now we should just move on, because there’s “nothing to see here”? Have businesses given it a good go and, finding no value, are they abandoning their efforts?
Posted in Featured Posts, Trends & Concepts | Tagged collaboration, Consumerization, CX, Decision making, ESN, expectations, experience, Facebook, internet, mobile, socbiz, Social, social business, Social Media, work |
By Dion Hinchcliffe on January 18, 2013
What will 2013 hold when it comes to the way businesses employ social media to how they operate? Or perhaps more accurately, to the way they find themselves increasingly surrounded by all things social? As organizations prepare their strategic plans for 2013, it sometimes feels that we’ve been on this treadmill for a good while [...]
Posted in Featured Posts, Trends & Concepts | Tagged Harvard Business Review, social analytics, social business, Social Media, Social network, social software |
By Dion Hinchcliffe on January 9, 2013
Without a doubt, organizations of all sizes encountered social media in more of its various forms last year than ever before. Whether it was the marketing team or customer care looking to expand the reach of their traditional channels…
Posted in Featured Posts, Trends & Concepts | Tagged social business, Social Enterprise, Social Media |
By Michael Fauscette on January 4, 2013
As we move into 2013 it’s time to take a look back and see what major events shaped and changed enterprise software in 2012. It was an active year, particularly from the standpoint of continued consolidation in the enterprise software…
Posted in Business, Featured Posts, Technology / Software | Tagged acquisition, Business Models, CIO, CX, enterprise, Enterprise 2.0, ESN, innovation, IT, microsoft, mobile, networked business, oracle, SaaS, salesforce.com, sap, socbiz, Social, social business, Social CRM, Social Enterprise, social web, technology, Technology / Software, Web/Tech |
By R "Ray" Wang on December 3, 2012
Pace of Innovation Exceeds Ability To Consume Rapid innovation, flexible deployment options, and easy consumption models create favorable conditions for the proliferation of disruptive technology. In fact, convergence in the five pillars of enterprise disruption (i.e. social, mobile, cloud, big data, and unified communications), has led to new innovations and opportunities to apply disruptive technologies [...]
Posted in Trends & Concepts | Tagged #techoptimization, adoption, analytics, Apps Strategy, best practices, Big Data, BigData, Business Analytics, Business Outcomes, business strategy, change, Change Management, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Constellation SuperNova Awards, Consumer Tech, Consumerization of IT, Corporate Digital Divide, Corporate Strategy, Corporate Vision, Corporate Vision And Strategy, customer engagement, Customer Experience, customer experience management, Data to Decisions, Data2Decisions, Digital Divide, digital marketing, Digital Marketing Transformation, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, future, future of business, future of work, innovation, innovation insights, innovation labs, management strategy, Monday's Musings, next gen cio, next gen CIO's, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, next gen enterprise, next gen IT leaders, next generation, Next generation apps, organizational strategy, outcome focused, People to People, public cloud, R "Ray" Wang;, rwang0, SaaS, socbiz, social business, Social Enterprise, Social Media, social technologies, Software Insider, SoftwareInsider, technology adoption, technology budgets, Technology Optimization, User Experience, ux |
By Susan Scrupski on November 8, 2012
This year in 2012, now that Jive customers are relatively comfortable working in this new way, Jive is pushing customers further and helping them discover the business value buried in their organization that can be extracted. It’s kind of like fracking in the bedrock of the enterprise for stored value.
Posted in Business, Featured Posts | Tagged 7Summits, 7SummitsAgency, BP Outsourcing, Business process, case studies, Jive, JiveWorld12, Jiveworld12 jive jw12, JW12, social business, TeleTech |
By Michael Fauscette on October 31, 2012
It’s turning into a big news week for enterprise social network (ESN) software, first Yammer’s 1st user conference, YamJam12, and then a very interesting announcement from SAP. SAP has, in the past at least, not really exhibited a great deal…
Posted in Business, Technology / Software | Tagged ESN, Jam, mobile, networked business, networks, oracle, SaaS, salesforce.com, sap, SCRM, socbiz, social business, Social CRM, Social Enterprise, social SW, social web, technology, Web/Tech |
By Dion Hinchcliffe on October 23, 2012
This afternoon at a workshop in Stuttgart, Germany at the KnowTech conference I explored our latest conception of the many transformative technology changes happening within our organizations today. The majority, if not most of these trends, are now being driven by the so-called “big shifts” — and our response to them as people, organizations, and [...]
Posted in Business | Tagged Analysis, Next-Gen Mobility, social business, Social Media, The Enterprise, The Web, Trends and Statistics |