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By R "Ray" Wang on January 16, 2012
Public Outrage Grows Over Lax Privacy Polices At Popular Social Networking Sites Recent actions by social networking leaders in the market place have brought new attention to a user’s privacy rights. Despite the fact that these sites provide a freemium service to users, abuse and arrogance of a user’s privacy rights combined with user ignorance [...]
Posted in Featured Posts, Technology / Software | Tagged B2B, B2B E-commerce, B2C, B2C E-commerce, best practices, Big Data, bill of rights, Chief Collaboration Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Sales Officer, CHRO, CIO, collaboration software, Constellation Research, COO, customer bill of rights, Digital identity, disruptive, disruptive technologies, Disruptive technology, early adopters, Electronic Privacy, Emerging Technologies, Engagement Apps, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, EU, Facebook, Federal Trade Commission, future of work, google, GooglePlus, Identity management, linkedin, Matrix Commerce, Monday's Musings, Next Gen Customer, Privacy, Privacy Rights, R "Ray" Wang;, rwang0, social business, Social Business Software, social business strategist, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, Software Insider, SoftwareInsider, vendor strategy |
By R "Ray" Wang on January 5, 2012
New Funding Shows Strength In Social Business Market And Lithium’s Business Model Emeryville, California based Lithum Technologies announced today that it raised $53.4M in financing. The lead round is from New Enterprise Associates (NEA). Other investors include SAP Ventures. NEA leads the round with Peter Sonsini joining the board. Peter‘s been active with ecommerce play [...]
Posted in Business | Tagged #socialenterprise, Apps Strategy, Benchmark Capital, CIO, CMO, Constellation Research, Constellation Research Inc., Customer Experience, customer experience management, Customer Relationship Management, customer relationship management (CRM), customer service, Customer Support, DAG ventures, e20, e2conf, Emergence Capital, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise class, enterprise collaboration, enterprise software, enterprise strategy, Greenspring Associates, innovation, lithium, Lithium Technologies, marketing, Marketing Automation, New Enterprise Associates, Peter Sonsini, R "Ray" Wang;, R “Ray” Wang;, rwang0, sales, sales force automation, service, Shasta Ventures, socbiz, social analytics, social business, Social Business Software, social campaign tracking, social commerce, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, social marketing insights, Social Media, social media monitoring, social sales insights, social service, social support, social support insights, social technologies, socialbusiness, Software Insider, SoftwareInsider, Tenava Capital |
By John Taschek on January 4, 2012
Depending on whom you ask, 2011 was either the year of the iPad or the year of social. The truth is that they were and are equally weighted because they are catalysts for each other, and while each can exist without the other, imagining such a thing is like trying to imagine a world where [...]
Posted in Featured Posts, Trends & Concepts | Tagged 2011bye, @estebanskolksy, @jtaschek, @pgreenbe, @stevegillmor, chatter, Cloud Computing, Esteban Kolsky, gartner, Hype, Hype Cycle, Industry, iPad, iPad/Apple, mobile, New Media, Paul Greenberg, platform, Products, salesforce, salesforce.com, Social, Social Enterprise, steve gillmor |
By R "Ray" Wang on December 7, 2011
Purpose and Intent Much hype surrounds the topic of gamification. Often seen as a technique to add engagement to existing tasks, projects, marketing campaigns, and initiatives, the term gamification unfortunately lacks the seriousness it deserves. This report seeks to change the point of view and demonstrate where gamification plays a role in the enterprise. More [...]
Posted in Technology / Software | Tagged Badgeville, Big Door, BunchBall, Cloud, Cloud Computing, Constellation Research, Constellation Research Inc., ConstellationRG, Consumerization of IT, crm, CrowdTwist, customer engagement, Customer Experience, customer experience management, Customer Relationship Management, customer relationship management (CRM), Design thinking, disruptive, disruptive technologies, Disruptive technology, early adopters, Engage, engagement, Engagement Apps, Enterprise Gamification, gamification, iActionable, NextGenCXP, R "Ray" Wang;, R “Ray” Wang;, Research Report, Research Summary, rwang0, SaaS, social business, Social Business Software, social commerce, Social CRM, Social Enterprise, social enterprise apps, Social Media, social technologies, Software Insider, SoftwareInsider |
By Paul Greenberg on September 21, 2011
The “Other” Technology Stuff Chatter was the centerpiece of the social enterprise that salesforce.com announced but still only part of the technological foundation. Several other pieces need to be brought out here before we rev up the engines and fly briefly into the CRM pillars of salesforce and some of my concerns in the midst [...]
Posted in Business, Featured Posts, Technology / Software | Tagged #DF11, AppExchange, dreamforce11, salesforce.com, Social Enterprise |
By R "Ray" Wang on September 20, 2011
First Inaugural Awards Designed to Celebrate the Explorers, Pioneers, and Unsung Heroes Who Successfully Put Technology to Work SAN FRANCISCO, CA, September 20, 2011—Constellation Research, Inc., announces 29 Protostar winners, representing the 2011 SuperNova award semifinalists. Chosen from a pool of more than 70 applicants, these individuals are recognized as among the few that have [...]
Posted in Business | Tagged Activision, AICPA, AMP Pty Ltd., API Healthcare, Aristocrat, best practices, Bordine's, brand monitoring, Business Analytics, business intelligence, business technology, business value, CEO, CFO, Chirch Global Manufacturing, Christiana Care Health System, CIO, Cloud, Cloud BPO, Cloud Computing, Cloud options, CMO, collaboration, Constellation Research, Constellation SuperNova Awards, Consumer Tech, Consumerization of IT, Core4 Research, CRM Magazine, Dell Computer, disruptive, disruptive technologies, Disruptive technology, Emerging Technologies, Enterasys, enterprise software, enterprise strategy, Fetch Technologies, Flextronics Inc., giftgaff, Gilt, Huntington Bank, innovation, innovation insights, Inteva Products, ITS, Jefferson County Colorado, Kelly Services, mobile, mobile enterprise, Preferred Unlimited, Psion, R "Ray" Wang;, R “Ray” Wang;, rwang0, Shape Corporation, social analytics, social business, Social Business Software, social commerce, Social CRM, Social Enterprise, social enterprise apps, Social Media, social media monitoring, social sales insights, social technologies, socialytics, Software Insider, Sony Electronics, Texas Instruments, Ultimate Software, XSP |
By Paul Greenberg on September 20, 2011
The Keynote…. and The Mythos In Part 1 I covered the overarching principles that drive salesforce – the vision that this all – meaning the current drive for the social enterprise – and the thinking that created it. I also covered the value of the environment of a Dreamforce in the consideration of the future [...]
Posted in Business, Featured Posts, Technology / Software | Tagged #DF11, dreamforce11, Salesforce Chatter, salesforce.com, Social Enterprise |
By Phil Wainewright on September 14, 2011
We’ve heard this message before from Salesforce.com CEO Marc Benioff, of course, but it was delivered with some especially gruesome imagery in a Q&A session with media and analysts at Cloudforce London today. Answering a question about companies that don’t embrace Salesforce.com’s message of the social enterprise, Benioff warned: “They’re not going to be around [...]
Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged #DF11, benioff, Burberry, cloudforce, Salesforce Chatter, salesforce.com, Social Enterprise |
By Michael Krigsman on September 13, 2011
Approximately 45,000 people registered for salesforce.com’s Dreamforce conference, held in San Francisco two weeks ago, making it the largest enterprise software conference in the world. The event’s size draws attention to the growing importance of cloud computing and highlights Salesforce as an important participant in the enterprise software ecosystem. The focus of Dreamforce 2011 was [...]
Posted in Featured Posts, Technology / Software | Tagged #DF11, Cloud Computing, dreamforce11, Salesforce Chatter, salesforce.com, Social Enterprise, yammer |
