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Corsello OnDemand… on talent management, modern marketing and a little bit more

Corsello OnDemand… on talent management, modern marketing and a little bit more

By Phil Fersht on May 16, 2013

“It’s not all about social media, it’s about everything we do being very integrated”. Jason Corsello is VP, Strategy at Cornerstone OnDemand About a decade ago, when I was chugging along in the old-school analyst business, I hired a kid from the West Coast to learn the ropes. I think he was just looking for [...]

Posted in Business | Tagged Cloud Computing, Cornerstone OnDemand, CRM and Marketing, Enterprise Irregulars, HR Outsourcing, HR Strategy, IaaS and BPaaS, jason corsello, PaaS, SaaS, social networking | Leave a response

What’s Your Story?

What’s Your Story?

By Susan Scrupski on February 25, 2013

    Every social graph tells a story.  In this sweeping visualization of nodes and connections, you can see the shape of my career history and relationships.  This imprint of my LinkedIn social network was generated yesterday. You can see how new contacts and interrelationships jettisoned off from my base when I started to work at 7Summits. [...]

Posted in Featured Posts, Trends & Concepts | Tagged Dachis Group, ibm, Jive, linkedin, lithium, research, Social Media, Social network, social networking, University of Texas Austin, UT Austin | Leave a response

Fooled by Forbes’ fantasy fiction?

Fooled by Forbes’ fantasy fiction?

By Phil Fersht on January 31, 2013

One issue dominating the tech-media back channels of late is publisher Forbe’s use of its column “BrandVoice” to promote blatantly various technology products, such as Oracle and SAP. “What’s wrong with advertorials?” I hear you ask.  Well, simply put, BrandVoice articles are not clearly portrayed as advertorials, such as when you read a car advertisement in the Wall [...]

Posted in Featured Posts, Trends & Concepts | Tagged brandvoice, Confusing Outsourcing Information, Current Affairs, Enterprise Irregulars, Forbes, social networking | Leave a response

Can we ever get back to the “thinking” workforce?

Can we ever get back to the “thinking” workforce?

By Phil Fersht on December 2, 2012

For a long while now, I have privately been concerned about the negative impact the modern work culture is having on the disintegration of work ethics within many of today’s firms.  Many workers, whose jobs once forced them to think and focus, have today become reactive, easily-distracted and operational.   It first dawned on me [...]

Posted in Business, Featured Posts | Tagged analytics, Business Process Outsourcing (BPO), Enterprise Irregulars, Finance & Accounting BPO, Global Business Services, HfS, HfSResearch.com Homepage, HR Outsourcing, HR Strategy, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Research, Phil Fersht, social networking, Sourcing Change Management, Talent in Sourcing, talent management, The Future of Outsourcing | Leave a response

Are YOU ready for dreamSource?

Are YOU ready for dreamSource?

By Phil Fersht on November 16, 2012

Today, we’re proud to announce the unveiling of what promises to be the ultimate sourcing showdown of leading enterprise buyers and providers… in Westchester County, New York, next Spring

Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Current Affairs, dreamsource, enterprise social networking, Finance & Accounting BPO, Global Business Services, Healthcare and Outsourcing, HfS, HfS Research Company News, Industry-specific Outsourcing, innovation, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing, Outsourcing Events, social networking, Sourcing, Sourcing Change Management, talent, Talent in Sourcing, The Future of Outsourcing | Leave a response

Why the social enterprise matters… Yarmis brings his thoughts back from Dreamforce

Why the social enterprise matters… Yarmis brings his thoughts back from Dreamforce

By Phil Fersht on September 24, 2012

We can’t understate the importance of social media on the enterprise.  Hey – we bet our whole business model on it!  And that’s why we hired one of the best thinkers in the social sphere to help us understand how social will impact business processes and how enterprises will operate in this new social world [...]

Posted in Featured Posts, Trends & Concepts | Tagged Absolutely Meaningless Comedy, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Cloud Computing, Current Affairs, df12, Dreamforce, Enterprise Irregulars, enterprise social networking, Facebook, Global Business Services, HfSResearch.com Homepage, IaaS and BPaaS, Innovation in Outsourcing, Outsourcing Events, PaaS, SaaS, Social, social business, Social Enterprise, social networking, Sourcing Change Management, The Future of Outsourcing, yarmis | Leave a response

The biggest, baddest and boldest bevvy of buyers is back to bend the boundaries of the blueprint in Boston…but hurry as we’re almost out of room!

The biggest, baddest and boldest bevvy of buyers is back to bend the boundaries of the blueprint in Boston…but hurry as we’re almost out of room!

By Phil Fersht on September 4, 2012

We are very close to capacity for our upcoming Blueprint Sessions 2.0 taking place October 23-25, 2012 in Boston event so Register Now to secure your spot!

Posted in Business | Tagged Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Captives and Shared Services Strategies, Finance & Accounting BPO, Financial Services Sourcing Strategies, Global Business Services, Healthcare and Outsourcing, Innovation in Outsourcing, IT Outsourcing / IT Services, Outsourcing Events, Outsourcing Research, Outsourcing Vendors, social networking, Sourcing Change Management, The Future of Outsourcing | Leave a response

Social Research Key Findings

Social Research Key Findings

By Denis Pombriant on August 20, 2012

At the recently completed CRM Evolution conference, sponsored by CRM Magazine in New York, Esteban Kolsky presented some of the results of our social media research.  We’d been working on it for most of the year and we were writing up the findings almost until Esteban gave the presentation.  It killed me not to be [...]

Posted in Trends & Concepts | Tagged CRM, CRM Evolution, CRMe, Facebook, Kolsky, linkedin, research, Social Media, social networking, Twitter | 3 Responses

Favor for a Friend?

Favor for a Friend?

By Denis Pombriant on July 2, 2012

This week Esteban Kolsky and I launched a research initiative aimed at better understanding how businesses across the world are adopting social media for their business processes.  There has been anecdotal evidence over the last five-plus years about social’s efficacy as a business tool and there have been about as many stories of companies that [...]

Posted in Trends & Concepts | Tagged CRM, Social Media, social networking, Survey | Leave a response

The Next Ten Years

The Next Ten Years

By Denis Pombriant on May 16, 2012

A door closed this quarter and another opened.  We’re now oriented on a new computing paradigm that will serve us for the rest of the decade.  There is now broad agreement on the big IT issues of our time and they can be summarized in the Four Big Buzzwords mobile, social, big data (and analytics) [...]

Posted in Trends & Concepts | Tagged CRM, economics, erp, Four Big Buzzwords, hybrid model, microsoft, netsuite, oracle, salesforce, social networking | Leave a response

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