Tracking Your Conference Social Buzz
I’m pretty active on social media: primarily, I blog and tweet, but I also participate in Foursquare, Facebook and, recently, the social conference site Lanyrd. When I was preparing for this week’s Building Business Capabilities conference in Fort Lauderdale, I added the sessions that I’ll be giving and a few others to the Lanyrd site [...]
More Serendipitous Social Upside Vignettes
Continuing with my series on unexpected windfalls and other business benefits realized from socialworking, here are two more examples. I need to anonymize these to protect the member companies. One is a large retailer, the other is a large life sciences multi-national. Social Delivers the Goods (and more) We’ve all had that experience when we [...]
“Succeeding Unignorably”
For context, I suggest you start by reading this post by Professor Andrew McAfee, called ‘Putting Enterprise 2.0 into Context“. Professor McAfee pulled together some great posts (as well as my Dreamforce 11 wrap up post) that support a central work-centric collaboration theme, encapsulated by this: Succeeding ‘unignorably’ here means generating tangible business value for the [...]
Dreamforce 2011: Collaboration Hardwired into Context.
Almost two and a half years ago in March of 2009, I suggested the following: “Don’t confuse Enterprise 2.0 with social computing concepts”. Ignoring the dated terminology for a second, my premise was that social in the enterprise doesn’t mean throwing all sorts of features at the end user in an attempt to get them [...]
PwC Quarterly Forecast Brings More Legitimacy to 21st Century Collaboration
PwC (PriceWaterhouseCoopers just released its quarterly forecast that’s 68 pages of collaboration goodness. The report is edited and produced by Bo Barker, Vinod Baya and Alan Morrison. The document covers three broad themes: The collaboration paradox: More social information helps the workforce find what it’s looking for. First we had communication silos inside organizations. Now [...]
The Cloud’s for Grown-Ups: Appirio takes more Salesforce.com Investment
This morning, Robin Wauters at TechCrunch reports that cloud solution provider Appirio takes an additional investment from Salesforce.com and GGV Capital. The cash is presumably to fund global expansion into Europe and Asia. This is significant as its one more data point that supports two realities: That the Cloud is getting large scale traction, and even in [...]
Device Ubiquity at Work and Play: Are We Ready?
Device ubiquity across home and work is the new item on the CIO’s to do list. Interesting stat in The Telegraph about how employees are more productive if they use their own gadgets: According to a YouGov survey, businesses who let employees use their own technology see productivity increases of up to 30 per cent. [...]
Hey, Look! I Wrote A Book!
Well, okay, I only wrote a chapter in it, but I didn’t realize until today that my name was on the front cover, too. I’m looking forward to getting my hands on a copy of it to read all the other contributions, it looks like a good lineup of social BPM papers. My chapter is [...]
Social Business Solution Vendors
I keep a list of all of the social software vendors I talk to and as I was updating it this morning I realized that it might prove useful to provide it here. Now it’s certainly not ranked in any…
Simon Cowell Left American Idol to Launch CRM Idol. But He Did Not Make the Final Cut.
Paul Greenberg did. Simon is off doing X-Factor instead Joke apart, if you are in the CRM business, or interested in CRM, or even just social software, chances are you’ve heard of Paul Greenberg. Simply said, he is the Godfather of CRM. And Godfathers get to make decisions. If you follow Paul’s annual CRM [...]
