Redesigning the Enterprise from the People Up
Top-down business process design is getting a bit of a bad rap at the moment, and deservedly so, say some. There’s a new meme in town called social business that says we should design enterprise systems around the people that…
IBM Hefts Onset of Social Business
With its Notes pedigree, IBM’s Lotus family of products dates back to the very beginnings of enterprise collaboration software. Its presence in the collaboration market is still substantial, so it was probably only a matter of time before IBM started leavening its Lotus marketing with talk of social business, the happening new name for what [...]
Avoiding Social Stovepipes in the Enterprise
One of my first thoughts about the pricing announced a year ago for Salesforce.com’s Chatter collaboration tool was that it should be free to casual users: “Salesforce.com will be wise to make its as-yet unpriced ‘Chatter Lite’ license — which provides Chatter without Force.com or Content — free-of-charge. This should become the Chatter equivalent of [...]
Is Enterprise 2.0 Dead, or Just Regenerating?
In the BBC’s long-running cult sci-fi series Dr Who, the titular character ‘regenerates’ into a new body once the old one becomes worn out or damaged. It’s a narrative sleight-of-hand that allows the show’s producers to refresh the character each…
People and Processes Make the Social Web Work
Listen to my conversation with Yogesh Gupta, CEO of enterprise web content management company Fatwire. In this podcast, find out how businesses are using social media to make their websites more engaging and interactive, and learn the importance of having…
