Five Conferences 2013: SugarCRM next up
SugarCRM has been one of the nicest success stories in the CRM industry, often taking what were seemingly difficult steps and turning it into gold. There are at a nodal point and have a couple of things that they have to do to cross over to the next l…
At SugarCon 2013, NYC
Sugar CRM took its annual customer and partner show on the road this week bringing what had been a Bay Area extravaganza to the Big Apple, the better to attract a sizable population of customers and partners from Europe and other points beyond North America. It seems to have worked because even though New York [...]
CRM reaches the heart of small business — metaphorically, of course
For years, we have been talking about the value of CRM for small business. Yet, we the pundits of whatever, always have been publicly puzzled by what we thought was the slowness of small businesses to adopt CRM. How dare they buck the trend that we were declaring! Admittedly, what we were talking about was [...]
SugarCRM: No sweet jokes, please, but it really is…
Summary: I continue to be impressed with SugarCRM, year after year, time after time. Well, I just finished attending SugarCRM’s SugarCon 2012 as a (paid) speaker and I continue to be impressed. Note I didn’t say I am impressed. I said I continue to be impressed with SugarCRM, year after year, time after time. I’ve attended [...]
SugarCon A Big Success for SugarCRM
SugarCRM held its user conference, SugarCon in San Francisco last week and by most measures it was a big success. The event, shoehorned into the Palace Hotel, will begin moving around next year settling in New York where it will attract a larger crowd, including many more customers and fans from Europe before possibly hopping [...]
A Tale of Two Cities: SugarCRM – From Open Source to Open
I’ve always been a fan of SugarCRM – but a critical fan. One who griped because he loved. I’ve liked the quality of the platform and the products. I’ve liked the staff and management team. I’ve liked much of the outwardly facing attitude of the company to the public. But despite the company’s ardent claims, [...]
