Lotusphere 2012
It’s been almost exactly 12 months since IBM first announced its social business initiative during Lotusphere 2011. In tech a lot can happen in a year and I have to say the folks at IBM have been quite busy. When…
A Tale of Two Cities: SugarCRM – From Open Source to Open
I’ve always been a fan of SugarCRM – but a critical fan. One who griped because he loved. I’ve liked the quality of the platform and the products. I’ve liked the staff and management team. I’ve liked much of the outwardly facing attitude of the company to the public. But despite the company’s ardent claims, [...]
IBM Lotusphere 2011: Social Business
I attended Lotusphere 2011 this week in Orlando and I have to say I was pleasantly surprised by many of the conversations that I had with IBM execs about the focus of their social business initiative. I had seen the Lotus Connections product before, and was basically familiar with some of the other Lotus products [...]
The CRM Watchlist Part II: The Usual Suspects
I have to imagine that Kevin Spacey is getting sick and tired of the use of his movie’s title for pretty much everything related to a regular event. So this “Sigh” is for him. Sigh. In the first CRM Watchlist 2011 (long) post I covered the Big 4. In round 2, we’re going to look [...]
CRM for the iPad – Part 2
When I announced the contest for iPad CRM applications (at least from your mind’s eye) about a month ago, one thing I didn’t expect was the speed that vendors would jump on the iPad development bandwagon. Since my announcement: NetSuite showed an iPad application developed by a partner, Iron Solutions, for the agricultural equipment industry [...]
Thank You Beyond Anything CRM
Every now and then, something strikes me rather deeply – deeply enough to emit an outright gasp of an unshaped, almost unrecognizable emotion. Some times it’s flash of insight into a problem or idea I’ve been wrestling with for a long time. Sometimes it’s a welling up of a feeling that leans in the direction [...]
Thursday’s Tech Showcase: SnapLogic Tackles Cloud/SaaS Integration Challenges
SnapLogic Solves Complex Cloud/SaaS Based Integration
Organizations face a deluge of data from more and more new sources, especially in the Cloud. Existing integration solutions often require expensive custom coding that’s purpose built; but rigid and disposable. A change in business objects or swap out of new solutions often require brand new investments in integration. SnapLogic [...]
A LOADED Comment – The Impact of Culture and Technology on Each Other in the Realm of Social Business
Mitch Lieberman, a VP at SugarCRM is a living proof of concept – vendors can contribute serious thinking to the ongoing discussion around how to create and apply business strategies to customers….
The award winning, edgiest CRM blog on the planet. T…
Vendors Who Get The Social Thing – Oh, And I’ve Ordered An iPad
Image credit: Inside Social I ordered an iPad last Friday right after Apple finished updating their site so that I could. Just to set the record straight, I’m not a fanboy though I have 2 iMacs, an iPhone and a Macbook Pro 13″ with a solid state drive. But, then again, I’m writing this post [...]
The twin evils of IT gridlock and denial
Gridlock and denial, both related to lack of consensus among team members, are among the most significant and common problems on many IT projects.
