New Data on Social Business: Communities Are the #1 Initiative in 2013
At IDC we do a social business survey a couple of times a year and I now have fresh and just out of the field data to share. It’s proven very interesting and telling to trend the survey results over…
May I Recruit Your Help in a Knowledge Management Research Project?
Late in 2011 I conducted my first market research project on Knowledge Management. I wanted to get an idea of what was going on in the world, what projects you (royal you, not you personally) were working on, what projects you were going to invest money in, and (more than anything) what was affecting your [...]
Survey Results: Challenges and Opportunities for Professional Services Firms
Earlier this summer one of my clients, Deltek, sponsored IDC in a survey and white paper on current challenges and opportunities for professional services firms world wide. The phone survey of 280 consulting firms in the US, UK, Belgium, Scandinavia…
Social Media Adoption in Business – Wanna Know?
Social Media is reaching mainstream adoption in the enterprise – right? Do we really know that? Or are we just speculating? Until now, we were just speculating – we assumed, presumed, and deducted from most research or projects we have seen thrown around in the press, quoted ad-nausea in presentations, and generally not knowing for sure. [...]
Why Companies are Using Social Software
Twice a year, for over three years now, we have conducted a social business survey to look at adoption and usage trends in the enterprise. We recently completed this years survey and are now busy analyzing the data. There are…
Favor for a Friend?
This week Esteban Kolsky and I launched a research initiative aimed at better understanding how businesses across the world are adopting social media for their business processes. There has been anecdotal evidence over the last five-plus years about social’s efficacy as a business tool and there have been about as many stories of companies that [...]
Using Consumer Social Tools for Business: Facebook v. LinkedIn
Twice a year my group at IDC does a social business survey to look at adoption and use of social software in the enterprise. For this summer’s round we decided to take two “branches” in the questions, business use of enterprise social tools and enterprise use of consumer social tools. The first document from the [...]
Is Social the Future of Knowledge? Help Me Find Out
There has been a lot of discussion lately about the role of Knowledge and Knowledge Management in the age of Social. I am not going to offer links here, sorry, since I consider most of the entries out there to be hype-full and wrong. Yes, I am entitled to my opinion. I have not seen [...]
Assessing the business benefits of social business
The latest surveys continue to show the social computing provides real business benefits, but is it really as rosy as all that? I take a closer look at what benefits are consistently reported with Enterprise 2.0 and Social Business while looking at w…
Horses for Sources and the London School of Economics Launch Groundbreaking Study into Cloud Business Services
Horses for Sources and the London School of Economics Launch Groundbreaking Study into Cloud Business Services
