By Jason Corsello on August 6, 2013
For years, HR managers have been the enforcers when it comes to establishing employee policies and setting standards for behavior, conduct, and expectations. But in many ways, they’ve become more enmeshed in the demands of corporate compliance than they have in the realm of talent management, engagement, learning and training, and other critical attributes of […]
By Jason Corsello on July 17, 2013
Today’s global workforce faces some unprecedented challenges — and truly historic opportunities. In the United States alone, companies are managing significant proportions of four generations of workers side-by-side — Millennials, Gen-Xers, Baby Boomers, and (in greater proportion than ever before) seniors. At the same time, a dazzling array of new technologies and social platforms taking root in the […]
By Jason Corsello on December 13, 2012
Corporate America appears to be doing a very poor job when it comes to aligning goals, providing performance feedback, and actually investing in the development of employees.
By Phil Fersht on December 2, 2012
For a long while now, I have privately been concerned about the negative impact the modern work culture is having on the disintegration of work ethics within many of today’s firms. Many workers, whose jobs once forced them to think and focus, have today become reactive, easily-distracted and operational. It first dawned on me […]
Posted in Business, Featured Posts | Tagged analytics, Business Process Outsourcing (BPO), Enterprise Irregulars, Finance & Accounting BPO, Global Business Services, HfS, HfSResearch.com Homepage, HR Outsourcing, HR Strategy, Innovation in Outsourcing, IT Outsourcing / IT Services, Knowledge Process Outsourcing & Analytics, Outsourcing Research, Phil Fersht, social networking, Sourcing Change Management, Talent in Sourcing, talent management, The Future of Outsourcing
By Naomi Bloom on October 18, 2012
I’ve just reread my observations from last year’s conference, and you should too. If I say so myself, it’s a pretty accurate portrayal of what was happening then, much of which is still happening but which is much farther along, at least in some (but by no means all) vendor products and some end-user organizations. Rather […]
Posted in Featured Posts, Technology / Software, Trends & Concepts | Tagged Aging, Debunking/Calling Out, enterprise software, Follow The Yellow Brick Road, HR Tech, HR Tech Conference, HRM/IT Intersection, Licensed/On-Premise Software, SaaS, Strategic HRM, Strategic HRMDS Planning, talent management
The great outsourcing talent-chasm: 57% of service provider staff don’t understand their clients’ businesses
By Phil Fersht on October 2, 2012
In terms of business understanding, initiative, innovation and culture, non-US staff are miles behind local staff. For example, only 43% of outsourcing customer feel their non-US staff understands their business, when compared to 88% of local staff. Yes, this gap will surely close as the industry matures, but I find this talent-chasm unacceptable in today’s global marketplace.
Posted in Business, Featured Posts | Tagged BPO, Business Process Outsourcing (BPO), Buyers' Sourcing Best Practices, Current Affairs, Enterprise Irregulars, Global Business Services, HfS Surveys: All our Survey Posts, HfS Surveys: Dropping the "O" Word, HfSResearch.com Homepage, HR Strategy, Innovation in Outsourcing, IT Outsourcing / IT Services, ITO, Outsourcing, Outsourcing and Politics, Outsourcing Research, SIG, Sourcing Change Management, Talent in Sourcing, talent management, The Future of Outsourcing
By Naomi Bloom on August 27, 2012
I’ve been experimenting with GoAnimate, trying to make quick videos on a range of personal and professional topics. Here’s one I just did on the latest deal in HR technology: IBM buys Kenexa http://goanimate.com/videos/0MW0S_pmXbek?utm_source=linkshare. For a more complete treatment, you may want to join the discussion over at LinkedIn (free registration required). I’ll look forward […]
By Brian Sommer on April 10, 2012
Ultimate Software recently showcased a new predictive analytics tool they have produced. The results they produced were worth noting and can deliver value to other firms as well.