Five Conferences 2013: Infor one and Infor all
Infor has a shot at making the Big 4, the Big 5. But to do that, not only should they continue on the path that they are continuing on but they need to take advantage of market opportunities staring them in the face – and they aren’t fully doing that a…
Five Conferences 2013: SugarCRM next up
SugarCRM has been one of the nicest success stories in the CRM industry, often taking what were seemingly difficult steps and turning it into gold. There are at a nodal point and have a couple of things that they have to do to cross over to the next l…
CRM Watchlist 2013 Winners: Three Kings – Sales, Process, Analytics
This is probably the most eclectic category – because its so disparate – but its the foundation for many a company’s core business operations – sales, business processes and analytics. Three hot areas. Our winners this year are all accomplished. Let’s…
CRM Watchlist 2013: Sweetest Suites Part 2 of 3
We are in the midst of a roll. Today we look at award winners Oracle and SAP, two powerful and vexing companies who could own the world or be schooled by it. 2013, I’m betting on ownership.
CRM Watchlist 2013: and now, the Winners!
Today, I’m announcing the 2013 winners of the CRM Watchlist, including the vendors, the consulting/systems integrators, and the Ones to Watch.
CRM Watchlist 2013: It all starts…now. The Finalists
We now enter the last lap of CRM Watchlist 2013. After a year of monitoring and five weeks of reviewing questionnaires, I’m ready to name the finalists for CRM Watchlist 2013. Remember, these aren’t the winners. Each winner will get a review. This is j…
Dreamforce 12: Social business capabilities evolve in the cloud
Like we needed more confirmation that the cloud is where so much of our businesses are shifting. The evolution of Salesforce is just another proof point that social business will largely exist there too.
The convergence of mobile and social: The next IT battleground
As smart mobile devices and social media have become first-order ways in which we interact with the world and each other, they are becoming intertwined in ways that will have far-reaching impact.
CRM Idol 2012: Lessons at the (Nearly) Halfway Point
There are some clear trends this year that reflect the change in the market and the interests and concern of emerging companies who think that this is how they will make it in the technology industry. We look at a few here. AND we’ll let you in on who …
