Browse: Home / Third Party Maintenance
By R "Ray" Wang on May 15, 2011
Forward And Commentary This market overview provides a starting point to SAP customers seeking optimization solutions. The document delivers actionable advice and insights into a proven collection of software solutions. As part of the full series, best practices documents will follow with in- depth case studies and a critical product evaluation of this growing market [...]
Posted in Business, Featured Posts | Tagged adobe, application life cycle management, Apps Strategy, ASUG, ASUG365, best practices, CA/Hyperformix, EMC, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, enterprise strategy, ERP-Link, Flexera Software, Hayes Technology Group, HiLn Solutions, ibm, IBM Alloy, IBM DB2, IBM DB2 For SAP, IBM Infosphere Optim, Informatica, Information Builders, IntelliCorp, iWay, Microsoft Duet, Microsoft SQL Server, Microsoft SQL Server for SAP, PaaS, Panaya, R "Ray" Wang;, R “Ray” Wang;, Research Report, Research Summary, Revelation Software Concepts, rimini street, rwang0, SaaS, sap, SAPPHIRE, sapphirenow, software as a service, Software Insider, software ownership, software ownership lifecycle, Software Vendors, SoftwareInsider, SUSEN Software, Synactive, System Integrators, Third Party Maintenance, Tibco, TIBCO ActiveSpaces Data Grid, TIBCO Hawk, Tidal Software, Used Soft, user conference, user group event, user group events, users, vendor events, virtualization, VMware, West Trax, Winshuttle |
By R "Ray" Wang on February 7, 2011
Disruptive Technologies Remain Top Of Mind Among Business Technology Leaders It’s always a privilege and a pleasure to reach out to clients and prospects around the world. For those tracking my location, I’ve been in London, San Francisco, and Mumbai over the past 9 days. The conversations have ranged from social business and enterprise 2.0 [...]
Posted in Business | Tagged 3PM, Accenture, Cloud, deloitte, Deloitte Consulting, disruptive, disruptive tech, disruptive technologies, ecosystem, HCL Technologies, ibm, India, Infosys, innovation, Mahindra Satyam, Monday's Musings, Monday’s Musings, NASSCOM, PaaS, R "Ray" Wang;, R “Ray” Wang;, rwang0, SaaS, Software Insider, SoftwareInsider, strategic advisor, System Integrators, Tata Consulting Services, TCS, Third Party Maintenance, Thought Leadership, vendor strategy, wipro |
By R "Ray" Wang on January 4, 2011
Organizations Seek Measurable Results In Disruptive Tech, Next Gen Business, And Legacy Optimization Projects For 2011 Credits: Hugh MacLeod Enterprise leaders seek pragmatic, creative, and disruptive solutions that achieve both profitability and market differentiation. Cutting through the hype and buzz of the latest consumer tech innovations and disruptive technologies, Constellation Research expects business value to [...]
Posted in Business, Featured Posts, Technology / Software | Tagged 2011, 2011 Predictions, analytics, android, appliance market, Apps Strategy, B2B, B2B E-commerce, B2B market strategy, B2C, B2C E-commerce, best practices, bill of rights, brand monitoring, Business 2.0, business drivers, business intelligence, business process optimization, business process outsourcing, business requirements, business strategy, business technology, business value, CEO, CFO, CIO, Cloud, Cloud BPO, Cloud Computing, cloud integration, Cloud options, cloud security, Cloud Wars, CMO, collaboration software, Constellation Research, Consumer Tech, contract negotiations, contract strategy, Convergence, cost reduction, crm, CTO, custom apps, custom development, Customer Relationship Management, customer relationship management (CRM), DaaS, Data deluge, data integration, data quality, data stewardship, disruptive, disruptive technologies, Disruptive technology, early adoptions, Emerging Technologies, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise collaboration, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, Facebook, future of business, Gov 2.0, gov20, Government Contracting, govtech, hybrid, hybrid deployments, ibm, information management, information management matrix, innovation, innovation insights, Internet of Things, IT budgets, IT services firms, IT Strategy, last mile solutions, Legacy Optimization, lessons learned, license fees, license management, license parking, license policy, license returns, line of business, maintenance, maintenance fees, management strategy, market strategy, marketing, microsoft, next gen, next gen apps, next gen cio, next gen CIO’s, next gen enterprise, next gen IT leaders, next generation, Next generation apps, NextGen, oracle, p2p, PaaS, pace of change, pace of technology adoption, packaged apps, Point of view, Private Cloud, Private Clouds, procurement, R “Ray” Wang;, relationship managmeent, relationships, Research Report, rwang0, SaaS, SaaS Bill of Rights, SaaS escrow, SaaS Integration, SaaS offensive, SaaS strategies, sales strategies, salesforce.com, sap, service economy, services based industries, social business, Social Business Software, social campaign tracking, Social CRM, social customer insights, Social Enterprise, social enterprise apps, social event management, Social Media, social media monitoring, social service, social support, social support insights, social technologies, software appliances, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, Software Insider, software licensing, software licesing and pricing, software maintenance, software ownership, software ownership lifecycle, software pricing, software revenue recognition rules, software trends, Software Vendors, SoftwareInsider, Sourcing, stack wars, subscription pricing, subscription revenues, technology adoption, technology budgets, technology partnerships, technology platforms, third party maintenancce, Third Party Maintenance, trends, two-tier ERP, Unified Communications, upgrades, usability, use cases, used software, user strategy, value, vendor strategy, vmforce, VMware, Web 2.0 |
By R "Ray" Wang on January 2, 2011
Themes In 2010 Reflected The Buy Side Demand For Both Optimization and Innovation Technology buyers in 2010 focused most of their priorities on finding cost savings through legacy optimization, navigating a flurry of disruptive technologies, and designing/experimenting with new business model innovations. Consequently, the top 25 posts for 2010 reflected these 3 major themes: Legacy [...]
Posted in Trends & Concepts | Tagged activity streams, analytics, Apps Strategy, Business Analytics, business intelligence, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, Cloud Wars, Consumer Tech, contract negotiations, contract strategy, Enterprise 2.0, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, Epicor, Epicor 9, Legacy Optimization, license credits to new products, license fees, license management, license parking, license policy, master data management, mdm, Mergers And Acquisitions, Microsoft Azure, Microsoft Azure Services Platform, Microsoft Business Solutions, Microsoft Dynamics, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, next gen, next gen apps, next gen cio, next gen enterprise, procurement, R "Ray" Wang;, R “Ray” Wang;, Research Summary, rwang0, SaaS, salesforce.com, Scout Labs, SCRM, social business, Social Business Software, Social CRM, Social Enterprise, social enterprise apps, Social Media, social technologies, software as a service, software bill of rights, software contract reviews, Software Ecosystems, software escrow, Software Insider, Software Insider Index, software licensing, software licesing and pricing, software maintenance, software pricing, SoftwareInsider, thanks, Third Party Maintenance, two-tier ERP, upgrades, user strategy, Vendor Selection, vendor strategy, VMware, Web 2.0, workday |
By R "Ray" Wang on December 14, 2010
Reduction Of Shelfware Remains A Key Pillar In Legacy Optimization Strategies Shelfware (i.e. purchased software, not deployed, but incurring annual maintenance fees) is one of the biggest drains on operational expenses for enterprises. In the latest Software Insider survey, 57% of global enterprises own more software licenses than deployed. With average maintenance fees hovering above [...]
Posted in Business | Tagged Apps Strategy, back maintenance fees, business value, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, procurement, R "Ray" Wang;, R “Ray” Wang;, rwang0, sap, shelfware, Third Party Maintenance, vendor events, vendor strategy |
By R "Ray" Wang on May 16, 2010
Collaborative Research Process At Work I’m pleased to say, that I’ll be joining fellow Enterprise Irregulars – Michael Cote, Larry Dignan, Michael Krigsman, and Vinnie Mirchandani; SAP Mentors – Dennis Howlett and Jon Reed, along with esteemed journalist Thomas Wailgum from CIO magazine to gauge the sentiment of SAP users. We may be adding a [...]
Posted in Business | Tagged 3PM, Business by Design, ByD, Cloud, Cloud Computing, ecosystem certification, ecosystems, IMDB, In memory, in-memory database, innovation, Polls, SaaS, sap, SAP Innovation, SAP NetWeaver, SAPPHIRE, sapphirenow, Software Insider, SoftwareInsider, Sybase, Third Party Maintenance, upgrade |
By R "Ray" Wang on May 11, 2010
Apps Strategy Options Abound And Organizations Need Accurate Comparison Methodologies
Recent inquiries from blog readers and client engagements highlight a growing need to compare the cost of apps strategies. Common comparison scenarios often include:
Posted in Business | Tagged 3PM, adoption, Apps Strategy, CIO, Cloud, custom apps, customization, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, implementation, on-premise, optimization, packaged apps, renewal, ROI, SaaS, selection, single instance, single instance erp, software as a service, software ownership lifecycle, Third Party Maintenance, two tier, two-tier ERP, upgrade, upgrades |
By R "Ray" Wang on April 5, 2010
Rimini Street Counter Suit Focuses On Ensuring Customer Rights To Third Party Maintenance (3PM)
On March 29th, 2010, Rimini Street sued Oracle for “counterclaims alleging copyright misuse, defamation, disparagement, trade libel, and unfair competition”. The lawsuit was filed as a counter to Oracle’s February 26th, 2010 suit of Rimini Street for Intellectual Property (IP) theft. While [...]
Posted in Business | Tagged 3PM, Apps Strategy, customer bill of rights, enteprise apps, enterprise applications, enterprise apps, Enterprise Business Apps, Enterprise Business Apps Vendors, Enterprise Software Licensee Bill of Rights, enterprise strategy, intellectual property, ip, Lawsuit, oracle, rimini street, SoftwareInsider, Third Party Maintenance, user group event, user group events, user groups |
By R "Ray" Wang on February 22, 2010
Apps Users Seek Third Party Maintenance For Cost, Value, and Service Updated surveys from inquiries, client conversations, and user group meetings show a 113.8% increase in interest in third party maintenance (3PM) services from Q3 2009 to Q1 2010 (see Figure 1). Key factors stem from (see Figure 2.): Continuing cost pressures. Budgets continue to [...]
Posted in Featured Posts, Technology / Software | Tagged 3PM, Amdahl, anti-trust, Apps Strategy, Christine A. Varney, contract negotiations, contract strategy, enterprise apps, Enterprise apps strategy, Enterprise Business Apps Vendors, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Geac, Grace Consulting, ibm, industry trade groups, Infor, Infor Flex, Infor Global Solutions GmbH, intellectual property, ip, It's the relationship, It's the relationship stupid!, Joaquín Almunia, Lawson, Lawson Global Users Group, Lawson Software, Léo Apotheker, lessons learned, license credits to new products, license fees, license management, license parking, license policy, license returns, maintenance fees, Maintenance Hike, Microsoft Business Solutions, Microsoft Dynamics, Monday's Musings, netCustomer, OAUG, Quest, Quest User Group, rimini street, sap, SAP Enterprise Support, Seth Ravin, software bill of rights, software contract reviews, Software Insider, software licensing, software licesing and pricing, software pricing, Software Vendors, Spinnaker, subscription pricing, SUGEN, support, Technology / Software, Third Party Maintenance, upgrades, user groups, users, vendor strategy |
By R "Ray" Wang on January 6, 2010
High Cost Of Ownership And Changing Requirements Drive SAP Users To Seek Optimization Solutions As users await SAP to regain its mojo (see Dennis Howlett’s post) and implement it’s “Voice of the Customer” strategy in 2010, users must continue to reduce their cost of ownership and complexity (see Figure 1). In addition, rapidly changing business [...]
Posted in Technology / Software | Tagged 3PM, adobe, ALM, application extension and usability, application life cycle management, Apps Strategy, archiving, CIO, cost reduction, customer experience management, disaster recovery, DR, EMC, enterprise applications, Enterprise apps strategy, enterprise software, ERP-Link, Friday's Feature, GuiXT, HA, Hayes Technology, high availability, Hyperformix, ibm, IBM Optim, IntelliCorp, license management, license policy, license returns, long term apps strategy, maintenance fees, Microsoft integration, Microsoft Office, optimization, partner ecosystems, RainStor, rimini street, sap, SAP Duet, secondary market, shelfware, software bill of rights, software licensing, software licesing and pricing, software pricing, Storage, SusenSoftware, Synactive, The SAP Optimization List, Third Party Maintenance, Tidal Software, Tuesday's Tip, ue, ui, upgrades, usability, used software, UsedSoft, User Experience, user interaction, user strategy, users, virtualization, VM Ware, VMware, West Trax, Winshuttle |
