Business Process 21C: The Jackhammer Tales
Over the past few months I’ve begun to reflect upon how I arrived here at the intersection of process and innovation in the Enterprise. It occurred to me that everything I learned as a researcher, a writer, and an industry observer in the services provider space (my pre-Internet career) now had great bearing on what [...]
More Serendipitous Social Upside Vignettes
Continuing with my series on unexpected windfalls and other business benefits realized from socialworking, here are two more examples. I need to anonymize these to protect the member companies. One is a large retailer, the other is a large life sciences multi-national. Social Delivers the Goods (and more) We’ve all had that experience when we [...]
Attributes of a Socially Optimized Business
Once again, I had the great pleasure to work with my colleagues on an XPLANATiON with our Social Business Council members. We interviewed a core group of our members to identify the attributes that comprise the whole of the socially optimized business. I think you will agree, the results are fabulous. Where are you on [...]
The Sabermetrics of Social: A Weapon of Mass Disruption
Jonah Hill is not a sexy guy. He was perfectly cast, however, juxtaposed against Brad Pitt in this year’s academy award contender, Moneyball. If you’ve not read the book or seen the film, the plot premise centers on the true story of how an under-financed ball team, The Oakland As, leveraged the black art of [...]
News Flash: Social in the Enterprise is not for Amateurs
In the early days of experimentation with 2.0 in the Enterprise, anyone could really fire up a wiki or blog, port some RSS feeds, and call an impromptu meeting in the cafeteria to recruit a renegade team to collaborate and share. A lot of the enthusiasm and passion that surrounded these tools stemmed from these [...]
Adoption is Dead. Long live Adoption!
Rumors surrounding the death of adoption have been greatly exaggerated.
The 2.0 Enterprisey crowd is gearing up to head to Boston for our annual pilgrimage. This will be my fourth conference as a participant and board member. Having watched and often interpreted the trends in this sector, I find it interesting to report that things have not [...]
Let Go and Let Talent
What is the most important leadership competency for the successful enterprise of the future? According to a new study by IBM’s Institute for Business Value, CEO’s point to creativity as the engine for future growth.
Creative leaders are key to driving the kind of change large organizations require to wrestle with global complexity and information overload. Open [...]
Enterprise 2.0: The Next Narrative
Enterprise 2.0 was launched in the spring of 2006 as a result of Andrew McAfee’s case study interviews in 2005 on Dresdner Kleinwort Wasserstein (DrKW), an investment bank in London. The story unfolded after he and his team studied the work of J.P. Rangaswami, who was then Global CIO of the bank. It’s sometimes surprising to me [...]
Cisco Will Prove the Model
It’s about that time again when bloggers and pundits start thinking about predictions for the New Year. I took a look at mine for 2009 and was pleased I was correct at least some of the time. One that is coming true, albeit a little later than I had hoped, is this one:
John Chambers [...]
As a Matter of Fact…
Well, well, well. Didn’t I relish that gushing endorsement of social computing last week by Marc Benioff? Yes. I did. As the conversation took off on Twitter, what was game-changing-significant was that a tech celeb– known very well in Enterprise circles, as well as the financial community– threw his Enterprise SaaS hat [...]
