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User Experience

Event Report: Microsoft Dynamics Convegence 2013 (#conv13)

Event Report: Microsoft Dynamics Convegence 2013 (#conv13)

By R "Ray" Wang on March 20, 2013

Customer Success, Acquisition, And New Features Drive Day 1 Headlines Almost 12,000 Microsoft faithful converged in New Orleans for the flagship Dynamics event.  Wayne Morris (@WayneMorrisOz), CVP kicked off the event reiterating the theme of “A World Ahead”. Meanwhile, Kirill Tatarinov (@KirillTatarinov), President of Microsoft Business Solutions Division, led the session with a series of [...]

Posted in Business | Tagged acquisition, acquisitions, Apps Strategy, Chobani, Cloud, Cloud Computing, Constellation Research, CRM, Customer Experience, customer relationship management, customer relationship management (CRM), enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, enterprise strategy, erp, event report, Great Plains, microsoft, Microsoft Azure, Microsoft Business Solutions, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, mobile, mobile enterprise, R "Ray" Wang;, ShockDoctor, social analytics, socialytics, SpaceX, user conference, user event, User Experience, vendor events, vendor strategy, Weight Watchers, WeightWatchers | 1 Response

Monday’s Musings: Understand The Four Personas Of Disruptive Tech Adoption

Monday’s Musings: Understand The Four Personas Of Disruptive Tech Adoption

By R "Ray" Wang on December 3, 2012

Pace of Innovation Exceeds Ability To Consume Rapid innovation, flexible deployment options, and easy consumption models create favorable conditions for the proliferation of disruptive technology.  In fact, convergence in the five pillars of enterprise disruption (i.e. social, mobile, cloud, big data, and unified communications), has led to new innovations and opportunities to apply disruptive technologies [...]

Posted in Trends & Concepts | Tagged #techoptimization, adoption, analytics, Apps Strategy, best practices, Big Data, BigData, Business Analytics, Business Outcomes, business strategy, change, Change Management, Cloud, Cloud Computing, CoIT, CoIT and the New CSuite, Constellation Research, Constellation SuperNova Awards, Consumer Tech, Consumerization of IT, Corporate Digital Divide, Corporate Strategy, Corporate Vision, Corporate Vision And Strategy, customer engagement, Customer Experience, customer experience management, Data to Decisions, Data2Decisions, Digital Divide, digital marketing, Digital Marketing Transformation, disruptive, Disruptive Tech Life Cycle, disruptive technologies, Disruptive technology, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, future, future of business, future of work, innovation, innovation insights, innovation labs, management strategy, Monday's Musings, next gen cio, next gen CIO's, Next Gen Customer, Next Gen Customer Experience, Next Gen CXP, next gen enterprise, next gen IT leaders, next generation, Next generation apps, organizational strategy, outcome focused, People to People, public cloud, R "Ray" Wang;, rwang0, SaaS, socbiz, social business, Social Enterprise, Social Media, social technologies, Software Insider, SoftwareInsider, technology adoption, technology budgets, Technology Optimization, User Experience, ux | 2 Responses

Event Report: IFS World Conference 2012 – Innovations Abound Beyond ERP (#IFSWoCo2012)

Event Report: IFS World Conference 2012 – Innovations Abound Beyond ERP (#IFSWoCo2012)

By R "Ray" Wang on October 16, 2012

Key Themes Include Mobility, User Experience, and Innovation Over 1100 IFS customers convened October 15th to 17th, 2012 in Gothenburg Sweden for the IFS World Conference.  The conference brought together the world of projects, service and asset, manufacturing, and supply chain.  The conference highlighted the: Massive move to mobile. IFS continued their push into their [...]

Posted in Technology / Software | Tagged #ifswoco2012, aerospace & defense, Apps Strategy, business technology, BYOD, Chief information officer, Cloud, Cloud Computing, Cloud options, CMO, Constellation Research, engagement, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, erp, event report, IFS, IFS North America, IFS World, mobile, mobile enterprise, News Analysis, projects, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user conference, user event, User Experience, user strategy, vendor strategy | 1 Response

NetSuite SuiteWorld Part 3:  The Product Enhancements

NetSuite SuiteWorld Part 3: The Product Enhancements

By Brian Sommer on May 21, 2012

Part 3 – NetSuite made a significant number of product announcements at its recent SuiteWorld event. It’s the volume and speed of their R&D group that other vendors should note.

Posted in Technology / Software | Tagged Evan Goldberg, netsuite, SuiteWorld, User Experience, user interface, Zach Nelson | Leave a response

News Analysis: Informatica Launches MDM 9.5

News Analysis: Informatica Launches MDM 9.5

By R "Ray" Wang on May 15, 2012

New Product Addresses The Social, Mobile, Cloud, and Big Data World The convergence of social, mobile, cloud, big data (analytics), and video/unified comms changes the playing field from transactional applications to engagement applications.  The result – a sea change of new data types from structured and unstructured sources.  With greater volumes of data, demand for [...]

Posted in Technology / Software | Tagged analytics, Apps Strategy, Big Data, BigData, Business Analytics, business intelligence, Chief information officer, Chief Marketing Officer, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, CMO, Constellation Research, Consumerization of IT, CTO, customer data integration, data governance, data integration, data quality, data retention, data retrieval, data stewardship, data visualization, Informatica, Informatica World, mobile, mobile enterprise, Naomi Bloom, News Analysis, Product Review, R "Ray" Wang;, Research Summary, SasS, Social Media, user conference, user event, User Experience, vendor events | Leave a response

The Intersection of Marketing and User Experience

The Intersection of Marketing and User Experience

By Steve Mann on August 31, 2011

The pace of change in the online world is causing organizations to struggle to keep up with their online interactions with their customers. More and more of these interactions happen nowadays via the Interweb.  While these digital interfaces serve consumers everywhere, the user experience these consumers have shapes how they view the brands in their lives.  [...]

Posted in Business, Featured Posts | Tagged Customer Experience, design, iPad, marketing, TouchPad, User Experience | 1 Response

Quality is Part of the UX Too

Quality is Part of the UX Too

By Bob Warfield on June 20, 2011

Just had a back and forth with @dahowlett on Twitter about Dropbox’s recent breach of security.  For about 4 hours passwords didn’t matter to Dropbox–you could type in whatever you wanted and access anyone’s data.  Dennis went on a pretty good rampage about it, and I have a hard time blaming him.  Yes, accidents happen, [...]

Posted in Featured Posts, Technology / Software | Tagged dropbox, linkedin, PayPal, quality, strategy, User Experience, ux, venture | Leave a response

The 7 Kinds of Software Developer Wushu

The 7 Kinds of Software Developer Wushu

By Bob Warfield on May 5, 2011

James Governor got me thinking along these lines by asking how to segment developers.  He asked whether the web “killed” the professional developer, or at the very least radically reshaped the segments.  I don’t know about all that, in fact I’m pretty skeptical.  But what I do know is that the way James talked about developers [...]

Posted in Featured Posts, Trends & Concepts | Tagged dvelopers, Programming, Software development, strategy, User Experience, user interface | Leave a response

Event Report: The Sentiment At Microsoft Convergence 2011

Event Report: The Sentiment At Microsoft Convergence 2011

By R "Ray" Wang on April 10, 2011

Refresh Cycle Reflects Bullish Outlook By Partners and Customers Microsoft Convergence kicked off over the weekend in Atlanta, GA at the Georgia World Congress Center.  With an anticipated increase in attendance, many new product announcements, and a technology refresh cycle in play, attendees seemed upbeat.  The event kicked off in true tradition including the must [...]

Posted in Featured Posts, Technology / Software | Tagged Apps Strategy, CIO, Cloud, Cloud Computing, Cloud options, CRM, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, erp, event report, microsoft, Microsoft Azure, Microsoft BPOS, Microsoft Business Solutions, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, Microsoft Office, Microsoft Partners, Microsoft Windows Phone 7, next gen apps, next gen CIO's, next gen CIO’s, Next generation apps, partner ecosystems, partners, R "Ray" Wang;, R “Ray” Wang;, rwang0, SaaS, SaaS strategies, user conference, user event, User Experience, vendor events | 2 Responses

Those Special Customers Developers Love (Well They Should Love Them!)

Those Special Customers Developers Love (Well They Should Love Them!)

By Bob Warfield on March 3, 2011

Do you have any special customers that your developers hate? These are the customers that can mysteriously break your products over and over again, even though perhaps thousands of others report no problems. How does this work? First, understand the psychology of bugs.  Developers don’t consciously create bugs, they come about as errors of omission, [...]

Posted in Business, Featured Posts | Tagged Customer, customer service, Issue tracking system, Software bug, Software development, User Experience, user interface | Leave a response

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