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user groups

Zuora User Day Monday 8/29/11

Zuora User Day Monday 8/29/11

By Denis Pombriant on August 30, 2011

There were numerous user group meetings as Salesforce Partners took advantage of their customers attendance at Dreamforce to host these meetings. I saw events scheduled by Zuora (here) Cloud9, Workday and Marketo. Turnouts were good despite the hurricane which delayed some east coast attendees.  None the less, the Zuora event was vastly oversubscribed — more [...]

Posted in Technology / Software | Tagged crm, salesforce.com, user groups, Zuora | Leave a response

Event Report: SAUG Summit 2011 Days 1 & 2 Show A Shift From SAP Centricity

Event Report: SAUG Summit 2011 Days 1 & 2 Show A Shift From SAP Centricity

By R "Ray" Wang on August 3, 2011

Summit Brings A Cadre Of Thought Leaders To User Group Attendees The SAP Australian User’s Group held their annual summit once again at the Sydney Convention Centre in Darling Harbour from August 2 to August 4th.  With a record 650 attendees, the keynotes covered many of the hot topics about SAP ownership, road maps, and [...]

Posted in Business, Featured Posts | Tagged analytics, Apps Strategy, ASUG, australia, Australian SAP User Group, BI, Bridgette Chambers, Business Analytics, Business Objects, ByD, Christian Thompson, CIO, CITIC Pacific Mining, Cloud, Cloud Computing, Cloud options, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, erp, event report, Fonterra, Graham Robinson, ibm, Jeff Word, John Kelvie, John Moy, Keith Murray, Malcolm Humphires, Paul Hawking, R "Ray" Wang;, R “Ray” Wang;, rwang0, sap, SAP Australian User Group, SAP Hana, Software Insider, SoftwareInsider, Tony de Thomasi, user conference, user event, user group event, user group events, user groups | Leave a response

German User Groups Stepping Up The Pressure On SAP

German User Groups Stepping Up The Pressure On SAP

By Steve Mann on September 22, 2010

The Frankfurter Allgemeine Zeitung notes that after the quarrelsome and strained relationship with former CEO Léo Apotheker, starting with but certainly not ending over proposed maintenance hikes, the SAP German User Group – DSAG is experiencing a better relationship with…

Posted in Business | Tagged co-innovation, Customer Experience, erp, Léo Apotheker, sap, user groups | Leave a response

Event Report: SAP Australian Users Group Summit 2010

Event Report: SAP Australian Users Group Summit 2010

By R "Ray" Wang on August 8, 2010

SAUG Summit Delivered Great Networking Opportunities And Information Exchange
Over 550 attendees converged on Sydney August 3rd to 5th, 2010 for the annual SAP User Group Summit.  Members were treated to 28 session, 7 keynotes, and 4 SAP 101 educational sessions.  The smart design of the conference gave attendees ample opportunities to connect and share ideas [...]

Posted in Business, Technology / Software | Tagged analytics, Apps Strategy, australia, business intelligence, Business Objects, Cloud, Cloud Computing, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, erp, event report, Jeff Word, SaaS, SaaS strategies, sap, SAP Australian User Group, SAUG, SAUGSummit, software as a service, Sydney, upgrade, upgrades, user conference, user event, user group event, user group events, user groups, users | Leave a response

News Analysis: Rimini Street Countersues Oracle

News Analysis: Rimini Street Countersues Oracle

By R "Ray" Wang on April 5, 2010

Rimini Street Counter Suit Focuses On Ensuring Customer Rights To Third Party Maintenance (3PM)

On March 29th, 2010, Rimini Street sued Oracle for “counterclaims alleging copyright misuse, defamation, disparagement, trade libel, and unfair competition”.  The lawsuit was filed as a counter to Oracle’s February 26th, 2010 suit of Rimini Street for Intellectual Property (IP) theft.  While [...]

Posted in Business | Tagged 3PM, Apps Strategy, customer bill of rights, enteprise apps, enterprise applications, enterprise apps, Enterprise Business Apps, Enterprise Business Apps Vendors, Enterprise Software Licensee Bill of Rights, enterprise strategy, intellectual property, ip, Lawsuit, oracle, rimini street, SoftwareInsider, Third Party Maintenance, user group event, user group events, user groups | 1 Response

User Group Event: SAP Australian User Group (SAUG) Summit 2010

User Group Event: SAP Australian User Group (SAUG) Summit 2010

By R "Ray" Wang on March 22, 2010

Title: SAUG Summit 2010 Location: Sydney Convention and Exhibition Centre Darling Harbour, Sydney Link out: Click here Start Date: 2010-08-03 End Date: 2010-08-05 Description: Learn: Collaborate: Innovate The SAUG Summit is the largest SAP event in the Asia-Pacific region and 2010 promises to be no different. This gathering for SAP professionals attracts a wide range [...]

Posted in Business | Tagged APAC, australia, Australian SAP User Group, Darling Harbour, North South Wales, sap, SAUG, SAUG Summit, SoftwareInsider, Sydney, Sydney Convention and Exhibition Centre, user event, user group event, user groups | 1 Response

Monday’s Musings: Why Users Must Preserve Their Third Party Maintenance Rights

Monday’s Musings: Why Users Must Preserve Their Third Party Maintenance Rights

By R "Ray" Wang on February 22, 2010

Apps Users Seek Third Party Maintenance For Cost, Value, and Service Updated surveys from inquiries, client conversations, and user group meetings show a 113.8% increase in interest in third party maintenance (3PM) services from Q3 2009 to Q1 2010 (see Figure 1).  Key factors stem from (see Figure 2.): Continuing cost pressures. Budgets continue to [...]

Posted in Featured Posts, Technology / Software | Tagged 3PM, Amdahl, anti-trust, Apps Strategy, Christine A. Varney, contract negotiations, contract strategy, enterprise apps, Enterprise apps strategy, Enterprise Business Apps Vendors, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, Geac, Grace Consulting, ibm, industry trade groups, Infor, Infor Flex, Infor Global Solutions GmbH, intellectual property, ip, It's the relationship, It's the relationship stupid!, Joaquín Almunia, Lawson, Lawson Global Users Group, Lawson Software, Léo Apotheker, lessons learned, license credits to new products, license fees, license management, license parking, license policy, license returns, maintenance fees, Maintenance Hike, Microsoft Business Solutions, Microsoft Dynamics, Monday's Musings, netCustomer, OAUG, Quest, Quest User Group, rimini street, sap, SAP Enterprise Support, Seth Ravin, software bill of rights, software contract reviews, Software Insider, software licensing, software licesing and pricing, software pricing, Software Vendors, Spinnaker, subscription pricing, SUGEN, support, Technology / Software, Third Party Maintenance, upgrades, user groups, users, vendor strategy | 2 Responses

News Analysis: Hasso Brings More Changes to SAP’s Management Team

News Analysis: Hasso Brings More Changes to SAP’s Management Team

By R "Ray" Wang on February 11, 2010

New Changes Hint At Hasso’s Priorities In a not surprising update, SAP makes changes to Executive Board and management.  Here are the changes: Gerhard Oswald becomes COO. Gerhard has experiences in support, consulting, education, custom development, and quality.Gerhard’s contract has been extended till December 31, 2011.Point of View (POV):  Gerhard’s been a long-timer at SAP [...]

Posted in Business | Tagged Apps Strategy, bill mcdermott, business execs, CEO, Co-CEO, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, erp, Gerhard Owald, Hasso Plattner, innovation, Jim Hagemann Snabe, John Schwarz, Léo Apotheker, license policy, maintenance fees, Maintenance Hike, oracle, Peter Lorenz, SaaS, SaaS Integration, sap, SAP Business By Design, SAP Enterprise Support, SoftwareInsider, user groups, vendor strategy, vishal sika | 1 Response

News Analysis: DSAG Project Team Members Resign Leadership of SUGEN KPI Working Group

News Analysis: DSAG Project Team Members Resign Leadership of SUGEN KPI Working Group

By R "Ray" Wang on November 30, 2009

DSAG project team and project leader departure could signal disagreement with methodology not SUGEN
SAP embarked on an ambitious program to prove value in its Enterprise Support fee hike last year.   As planned, SAP should announce the results for the first set of SUGEN KPI’s in early December.  However, two key SUGEN KPI project sponsors [...]

Posted in Business | Tagged 3rd party maintenance, Apps Strategy, benchmark performance, Business suite 7, contract negotiations, contract strategy, customer bill of rights, customer service, DSAG, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps Vendors, enterprise software, erp, It's the relationship, It's the relationship stupid!, lessons learned, license fees, license policy, long term apps strategy, maintenance fees, Maintenance Hike, News Analysis, oracle, procurement, rimini street, SaaS, sap, SAP Enterprise Support, software licensing, software licesing and pricing, software pricing, Software Vendors, Spend Management, SUGEN, Third Party Maintenance, user groups, users, vendor strategy | Leave a response

Speaker Notes: Keynote – SAP UK & Ireland User Group Conference 2009

Speaker Notes: Keynote – SAP UK & Ireland User Group Conference 2009

By R "Ray" Wang on November 25, 2009

Building Innovation With And Around Your SAP Environment Keynote summary: Pace of change continues to increase in market forces, work dynamics, business models, and pace of technology adoption. Innovation is essential in this market. There’s a tonne of innovation at SAP. Management and politics keep it from coming out. Users need to tap into innovations [...]

Posted in Business | Tagged Apps Strategy, business execs, Business suite 7, contract negotiations, contract strategy, customer advisory boards, enhancement requests, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, erp, innovation, license fees, maintenance fees, oracle, role of user groups, SaaS, sap, SAP Business Suite 7, SAP Enterprise Support, SAP User Group UK & Ireland, software contract reviews, Software Ecosystems, software licensing, software licesing and pricing, Speaker Notes, user conference, user event, user group events, user groups, users | 3 Responses

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