ITization of Consumers
There continues to be a lot of discussion of the trend that’s sometimes called consumerization of IT. I wrote about it here, and to summarize that post, I think the trend is really about two things, changing expectations and the source of tech innovation. That’s may be an oversimplification, but I think it at least [...]
Monday’s Musings: Understand The Four Personas Of Disruptive Tech Adoption
Pace of Innovation Exceeds Ability To Consume Rapid innovation, flexible deployment options, and easy consumption models create favorable conditions for the proliferation of disruptive technology. In fact, convergence in the five pillars of enterprise disruption (i.e. social, mobile, cloud, big data, and unified communications), has led to new innovations and opportunities to apply disruptive technologies [...]
IBM Software: Truth, Beauty and BPM
“This is some of the most beautiful enterprise software that’s ever been released. When you talk about information management at scale, then beauty matters. Consistency matters.” Phil Gilbert, IBM senior vice president, describing Business Process Manager 7.5 at Impact 2012. When I wrote up IBM’s Impact business and technology conference last year I noted that [...]
Quality is Part of the UX Too
Just had a back and forth with @dahowlett on Twitter about Dropbox’s recent breach of security. For about 4 hours passwords didn’t matter to Dropbox–you could type in whatever you wanted and access anyone’s data. Dennis went on a pretty good rampage about it, and I have a hard time blaming him. Yes, accidents happen, [...]
Smarter Computing: An Agenda For (Re)Packaging IBM Software and Systems in the Age of The Cloud.
Late last year IBM Software Group (SWG) “acquired” IBM Systems and Technology (STG) group – with software head honcho Steve Mills taking over management of the combined group. The move had been coming for a while, and the parallels with Oracle’s takeover of Sun Microsystems last year are clear. The market is showing a new [...]
Webtrends Engage 2011, Making Web Analytics Sexy
I spent a few days this week catching up with Webtrends during its annual user event, Engage, in San Francisco. Web analytics is covered in my IDC group under CRM analytics but as most of you know this isn’t something…
You Won’t Have an iPhone moment Without a Brand
I got back from Lotusphere in an interesting frame of mind. On the one hand something kind of amazing is happening. I could tell the Web developer/designers I share an office with that IBM was going to create opportunities for them in its customers. That’s right – the banks, the retailers, the insurance companies, the [...]
Designing User Experience
It’s 2011 in case you’ve already forgotten and the world is changing; okay, I guess it’s always changing, just now though, the pace of change has rapidly accelerated. You can see it in your personal life and the change cycle is impacting businesses in ever increasing numbers. The transition to an information economy in a [...]
Game Dynamics for UX: It’s Older than You Think
Periodically, one hears about “Game Dynamics” as part of the User Experience. It’s proponents will tell you Game Dynamics can make any UI more compelling and get more people to participate. What it’s all about, in a nutshell, is the “Gamification” of your UI, so it seems more like playing a game and less like [...]
Crappy UI Anecdotes
Sorry, but I have been extracting these stones from my user experience shoe for some time. I would grumble and finally move on, but as the same stones kept making their way back into my shoes, I finally decided to start keeping notes. This post is the result. It probably won’t be my last, but [...]
