Quality is Part of the UX Too
Just had a back and forth with @dahowlett on Twitter about Dropbox’s recent breach of security. For about 4 hours passwords didn’t matter to Dropbox–you could type in whatever you wanted and access anyone’s data. Dennis went on a pretty good rampage about it, and I have a hard time blaming him. Yes, accidents happen, [...]
Smarter Computing: An Agenda For (Re)Packaging IBM Software and Systems in the Age of The Cloud.
Late last year IBM Software Group (SWG) “acquired” IBM Systems and Technology (STG) group – with software head honcho Steve Mills taking over management of the combined group. The move had been coming for a while, and the parallels with Oracle’s takeover of Sun Microsystems last year are clear. The market is showing a new [...]
Webtrends Engage 2011, Making Web Analytics Sexy
I spent a few days this week catching up with Webtrends during its annual user event, Engage, in San Francisco. Web analytics is covered in my IDC group under CRM analytics but as most of you know this isn’t something…
You Won’t Have an iPhone moment Without a Brand
I got back from Lotusphere in an interesting frame of mind. On the one hand something kind of amazing is happening. I could tell the Web developer/designers I share an office with that IBM was going to create opportunities for them in its customers. That’s right – the banks, the retailers, the insurance companies, the [...]
Designing User Experience
It’s 2011 in case you’ve already forgotten and the world is changing; okay, I guess it’s always changing, just now though, the pace of change has rapidly accelerated. You can see it in your personal life and the change cycle is impacting businesses in ever increasing numbers. The transition to an information economy in a [...]
Game Dynamics for UX: It’s Older than You Think
Periodically, one hears about “Game Dynamics” as part of the User Experience. It’s proponents will tell you Game Dynamics can make any UI more compelling and get more people to participate. What it’s all about, in a nutshell, is the “Gamification” of your UI, so it seems more like playing a game and less like [...]
Crappy UI Anecdotes
Sorry, but I have been extracting these stones from my user experience shoe for some time. I would grumble and finally move on, but as the same stones kept making their way back into my shoes, I finally decided to start keeping notes. This post is the result. It probably won’t be my last, but [...]
Monday’s Musing: The Hidden Value In SaaS Deployments
Gains In SaaS Adoption Driven By Speed And Cost Savings
Preliminary data from Q4 earnings data show continued traction among SaaS solutions. Expect SaaS deployments to gain steam in 2010 as organizations finalize their SaaS apps strategies to take advantage of 7 key benefits:
Richer user experience – SaaS apps bring Web 2.0 usability to the enterprise [...]
UI, API and Enterprise
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In today’s show we talk to James Governor from RedMonk about his thoughts on UI and UX in the Enterprise space. We go into several thoughts around how SAP is moving as well as Adobe, IBM and Microsoft. Today’s show was spawned from the [...]

