By R "Ray" Wang on May 6, 2013
The Gartner Market Share Analysis:CRM Software Report Raises Questions On Accuracy of Market Sizing Reports The recent Gartner report “Market Share Analysis: Customer Relationship Management Software, Worldwide, 2012” has generated some controversy among the enterprise software set. The report and other reports such as these, are often used for bragging rights by vendors and for [...]
Posted in Business, Featured Posts, Technology / Software | Tagged #archat, #GartnerCRM, analyst relations, Apps Strategy, Chief Customer Officer, Chief Marketing Officer, Chief Sales Officer, Chief Service Officer, Cloud, Cloud Computing, Cloud options, Cloud Wars, CMO, Constellation Research, CRM, customer relationship management, customer relationship management (CRM), customer service, CXP, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise class, enterprise software, erp, gartner, ibm, IIAR, Kirill Tartarinov, Legacy Analyst firms, Market Sizing, Monday's Musings, oracle, Oracle Siebel, R "Ray" Wang;, rwang0, salesforce.com, sap, SAP CRM, siebel, Siebel Systems, Software Insider, Software Insider Index, Software Insider Insights™, SoftwareInsider, vendor strategy |
By R "Ray" Wang on April 2, 2013
Partnership Announcements Enhance Ultimate Software’s Offerings Amidst a crowd of 1500 customers, partners, and attendees, Ultimate Software held their annual gathering from March 12th to March 15th, 2013 in Las Vegas. Geared towards the medium sized to enterprise markets, Ultimate Software has steadily taken market share from ADP for payroll and expanded out into operational [...]
Posted in Business | Tagged #ulticonnect, Apps Strategy, Celergo, Chief HR Officer, Chief People Officer, CIO, Cloud, Cloud Computing, cloud integration, Cloud Wars, Constellation Research, Consumerization of IT, data integration, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, event report, future of work, HCM, HR, HR Tech, Human Capital Management, Human resources, Informatica, partnerships, payroll, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Ultimate Software, user event, user group event, user group events, user groups, vendor strategy |
By R "Ray" Wang on March 20, 2013
Customer Success, Acquisition, And New Features Drive Day 1 Headlines Almost 12,000 Microsoft faithful converged in New Orleans for the flagship Dynamics event. Wayne Morris (@WayneMorrisOz), CVP kicked off the event reiterating the theme of “A World Ahead”. Meanwhile, Kirill Tatarinov (@KirillTatarinov), President of Microsoft Business Solutions Division, led the session with a series of [...]
Posted in Business | Tagged acquisition, acquisitions, Apps Strategy, Chobani, Cloud, Cloud Computing, Constellation Research, CRM, Customer Experience, customer relationship management, customer relationship management (CRM), enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, enterprise software, enterprise strategy, erp, event report, Great Plains, microsoft, Microsoft Azure, Microsoft Business Solutions, Microsoft Dynamics, Microsoft Dynamics AX, Microsoft Dynamics Convergence, MIcrosoft Dynamics CRM, MIcrosoft Dynamics ERP, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics SL, mobile, mobile enterprise, R "Ray" Wang;, ShockDoctor, social analytics, socialytics, SpaceX, user conference, user event, User Experience, vendor events, vendor strategy, Weight Watchers, WeightWatchers |
By R "Ray" Wang on March 18, 2013
Informatica Sets The Stage For A New Chapter In Its History Informatica held its annual industry analyst day February 26th to 27th, 2013 at the Rosewood Sandhill in Menlo Park. The event showcased Informatica’s go-forward strategy and road map for growth over the next three years. Key highlights include: Capturing a $6.5B market opportunity in [...]
Posted in Business | Tagged Active Endpoints, analyst event, Apps Strategy, BI, Big Data, BigData, Business Analytics, business intelligence, cdi, Cloud, cloud integration, CoIT, customer data integration, data governance, data integration, data quality, Data to Decisions, Decision Management, DQ, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise strategy, event report, Heiler, Informatica, information management, integration, master data management, mdm, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy |
By R "Ray" Wang on February 19, 2013
Changes at Infor More Than Cosmetic Analysts and tech watchers gathered on Valentine’s Day, February 14th, 2013, for Infor Summit, a progress check on Infor, the third largest independent applications vendor in the market. While many customers may not have heard of Infor, most have heard of the brands it has acquired over the last [...]
Posted in Business | Tagged analyst event, Business Analytics, business intelligence, Charles Phillips, Constellation Research, CRM, CustExp, Customer Experience, customer relationship management, customer relationship management (CRM), enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, Epiphany, erp, event report, Hansen, industry vertical, Infor, Infor Global Solutions GmbH, Infor ION, Infor Motion, Intentia, Lawson, Lawson M3, Lawson S3, Lawson Software, microverticals, mobile, mobile enterprise, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy |
By R "Ray" Wang on February 12, 2013
Behance Empowers The Creative Cloud To Make Ideas Happen On December 20th, 2012, Silicon Valley based Adobe Systems announced the $150M USD acquisition of Behance, a digital portfolio and community site for creative professionals. Founded in 2006, the SoHo, New York based company raised 6.5M in May 2012 from Union Square Ventures prior to the [...]
Posted in Business | Tagged acquisition, acquisitions, adobe, Behance, Cloud, Cloud Computing, Cloud options, CMO, Constellation Research, creative class, Customer Experience, customer experience management, digital marketing, Digital Marketing Transformation, enterprise applications, enterprise apps, Enterprise apps strategy, innovation, mergers, Mergers And Acquisitions, News Analysis, R "Ray" Wang;, rwang0, social business, Social Business Software, social technologies, Software Insider, SoftwareInsider, vendor strategy |
By R "Ray" Wang on February 5, 2013
SAP Plans A Standard Support Maintenance Fees Hike Of 5.5%For New Customers For new customers, SAP announced its intent to raise its standard support maintenance fee from 18% to 19% effective July 15, 2013. The standard support option was reintroduced in January 14, 2010, after much pressure from user groups. A few key takeaways: Price [...]
Posted in Business | Tagged 3PM, 3rd party maintenance, Apps Strategy, Chief procurement officer, Constellation Research, contract negotiations, contract strategy, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, Enterprise Software Licensee Bill of Rights, enterprise strategy, erp, license fees, license management, license policy, maintenance, maintenance fees, Maintenance Hike, News Analysis, R "Ray" Wang;, rwang0, sap, Software Insider, software licensing, software licesing and pricing, software maintenance, software pricing, Software Vendors, SoftwareInsider, vendor strategy |
By R "Ray" Wang on January 28, 2013
Mergers Continue In The Enterprise Software Space On August 7th, 2012, CDC Software and Consona Corporation merged to form Aptean. Over the past six months, Monte Ford, the president of Aptean has made key executive hires, committed to new product investments, and rationalized overhead. Key points in the acquisition include: Merger creates economies of scale. [...]
Posted in Business | Tagged acquisition, acquisitions, Apps Strategy, Aptean, CDC Software, Compiere, Consona, Constellation Research, CRM, customer relationship management, customer relationship management (CRM), E-Commerce, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise software, enterprise strategy, erp, mergers, Mergers And Acquisitions, News Analysis, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, vendor strategy |
By R "Ray" Wang on January 3, 2013
The Inside Story On Oracle Fusion Apps At The End of 2012 Constellation sat down with Steve Miranda, Oracle’sExecutive Vice President of Oracle Applications Product Development to discuss the state of Oracle Fusion Apps in a no-holds barred honest conversation about what’s working, what’s not, and what to look forward to in 2013. R “Ray” [...]
Posted in Technology / Software | Tagged Apps Strategy, Architecture, Business Outcomes, business platforms, business solutions, business technology, Chief Collaboration Officer, Chief Customer Officer, Chief Financial Officer, Chief HR Officer, Chief information officer, Chief Marketing Officer, Chief People Officer, Chief procurement officer, Chief Sales Officer, Chief Service Officer, CHRO, CIO, Cloud, Cloud Computing, cloud integration, Cloud options, Cloud Wars, CMO, collaboration, collaboration software, Constellation Research, Consumerization of IT, COO, Corporate Vision, Corporate Vision And Strategy, CTO, Customer Experience, customer relationship management, customer relationship management (CRM), customer service, Data to Decisions, Data2Decisions, enterprise applications, enterprise apps, Enterprise apps strategy, Enterprise architecture, Enterprise Business Apps, Enterprise Business Apps Vendors, enterprise software, enterprise strategy, erp, IT Strategy, Market Maker 1:1, Next generation apps, Oracle Apps Unlimited, Oracle E-Business Suite, Oracle Fusion Apps, Oracle Public Cloud, R "Ray" Wang;, rwang0, SaaS, saas bigots, SaaS strategies, salesforce.com, sap, Software Insider, Software Vendors, SoftwareInsider, Steve Miranda, vendor strategy |
By R "Ray" Wang on October 16, 2012
Key Themes Include Mobility, User Experience, and Innovation Over 1100 IFS customers convened October 15th to 17th, 2012 in Gothenburg Sweden for the IFS World Conference. The conference brought together the world of projects, service and asset, manufacturing, and supply chain. The conference highlighted the: Massive move to mobile. IFS continued their push into their [...]
Posted in Technology / Software | Tagged #ifswoco2012, aerospace & defense, Apps Strategy, business technology, BYOD, Chief information officer, Cloud, Cloud Computing, Cloud options, CMO, Constellation Research, engagement, enterprise, enterprise applications, enterprise apps, Enterprise apps strategy, enterprise class, enterprise software, enterprise strategy, erp, event report, IFS, IFS North America, IFS World, mobile, mobile enterprise, News Analysis, projects, R "Ray" Wang;, rwang0, Software Insider, SoftwareInsider, Technology Optimization, user conference, user event, User Experience, user strategy, vendor strategy |
