Innovation and transformation: Matching communication to culture
Innovation in the enterprise is difficult at best, and seemingly impossible most of the time. In this excellent video, inventor Steven Sasson, who developed the first digital camera for Kodak, discusses culture and communication as requirements for innovation. Although he presents a brilliantly simple synopsis of the problem and solution, few people possess the inter-personal [...]
Thought Leader Interview: Jamie Grenney
Jamie Grenney is the VP of Video and Social Media at salesforce.com. He has been with the company since 2002 serving in a variety of roles including product marketing, product management, and now corporate marketing. In this job he has been instrumental in rolling out Salesforce’s very successful video strategy. We spoke with Grenney shortly [...]
Tablets, CRM and more
Image via Wikipedia Tablet vendors at the recently concluded Consumer Electronics Show (CES) in Las Vegas had a coming out party. Driven by the wild success of the iPad, they introduced something like eighty — that’s 8-0h my goodness — tablet PCs to the world. Now, by itself that’s significant, especially for CRM, and something [...]
Video and A Love Story
e have been doing a lot of work with videos for marketing purposes, which is a new area for me. Couple of things I have learned: 1) Short is better. 2) Video engagement metrics are evolving but in general web site visitors really like video content. 3) Generalize as much as possible because changing existing [...]
Special Research Project
Is video becoming a part of your sales, marketing or service outreach? Many companies have begun producing interesting and entertaining video to communicate with their customers and prospects. If your company is already participating in this growing trend we’d like to see what you’ve been up to. We’re looking for the best examples of front [...]
Social’s Killer App Is Video and Vice Versa
Video plus social networking may be the thing we’ve lacked with simple text delivery in a social medium—regardless of how elegantly it has been presented. And strange as it sounds, video just might be the killer app for social media and vice versa.
Who Says Enterprise Software Isn’t Sexy? Ok, Just Cool…
Or at least customers using SAP are making cool things…
What Apple TV Should Have Been
I read with interest Don MacAskill’s post about the disappointment in Apple TV over at SmugMug. He listed a bunch of limitations that boiled down to their being no open apps capability. It’s all closed: - The only photo share is Flickr. No Facebook or SmugMug photos and videos. - You get ABC and Fox [...]
On HTML5 killing Flash
There’s an HTML5 killing Flash scab that keeps getting pulled off, every 1-2 months or so. In the most recent round, as I often do, I answered several question from a reporter (Howard Win in Computerworld) on the topic. The resulting story was pretty comprehensive and interesting. Here’s the questions (from Howard), and my full [...]

