Web as Platform

The Facebook imperative for enterprise software

By Dion Hinchcliffe on February 28, 2010

Marc Benioff, CEO of Salesforce, the well-known CRM and cloud computing company (and now soon-to-be social software vendor) wrote a guest post on TechCrunch late last week making the case for “why enterprise software should take its cues from Facebook and become more social.”

What then does this mean for the future of IT and what impacts will social computing ultimately have on the enterprise.

Posted in Featured Posts, Software | Tagged Architecture of Participation, Cloud Computing, Collective intelligence, Community, Digital Strategy, Enterprise 2.0, Enterprise Web 2.0, Network effects, SaaS, social computing, Social Economy, Social Media, social networking, social software, social web, The Social Graph, Web 2.0, Web 2.0 Platforms, Web as Platform | Leave a response

Making government more open and social

By Dion Hinchcliffe on February 28, 2010

Can social tools and community-based approaches truly help our government function better and operate more efficiently? Will open access to government data create important new opportunities for citizens and increase transparency? As we’ll see, these two questions are currently top-of-mind in many public sector policy discussions this year. The questions also herald underlying forces at work in the government landscape in many countries around the world, including the United states.

Here are some of the initiatives that are taking place this year and what’s happening with Government 2.0 as 2010 begins to heat up.

Posted in Featured Posts, Trends & Concepts | Tagged Architecture of Participation, blogs, Business Models, collaboration, Collective intelligence, Community, community management, Digital Strategy, Enterprise 2.0, Enterprise Web 2.0, Governance, Government 2.0, Grassroots Community, Open APIs, social computing, Social Economy, Social Media, social networking, social software, social web, Web 2.0, Web as Platform, Wikis | Leave a response

Ten emerging Enterprise 2.0 technologies to watch

By Dion Hinchcliffe on February 22, 2010

Two significant and closely related trends in enterprise computing this year are the growth of Software-as-a-service (SaaS) and social computing. By most accounts, both are gaining ground fairly rapidly while still not being used for core business functions or mission critical applications in most large firms, at least not yet.

Here’s a breakdown of what Enterprise 2.0 technologies and products to watch this year.

Posted in Featured Posts, Software | Tagged blogs, Business Models, collaboration, Community, community management, Convergence, Customer Community, Digital Strategy, Enterprise 2.0, Enterprise Web 2.0, Enterprise Wikis, Grassroots Community, Identity, LDAP, openid, Products, social computing, Social CRM, Social Economy, Social Media, social networking, social networks, social software, social web, Web 2.0, Web 2.0 Platforms, Web as Platform, Web services, Wikis | 2 Responses

SAP’s 12Sprints joins the social enterprise bandwagon

By Dion Hinchcliffe on February 4, 2010

I spent some time this morning working with SAP’s new 12Sprints collaboration service, which was announced earlier this week. Available free in open beta immediately, it’s a cloud-based service that’s a cross between Basecamp and Google Wave and is ostensibly designed for team collaboration. Not incidentally, 12Sprints is also clearly a social application and it includes viral invitation, extensive commenting and discussion capabilities, and interesting new twists on measuring community opinion such as real time consensus tracking. Here’s my analysis and breakdown.

Posted in Featured Posts, Software | Tagged Architecture of Participation, blogs, Cloud Computing, collaboration, Collective intelligence, Community, Enterprise 2.0, Enterprise Web 2.0, Google Wave, Microsoft SharePoint, Products, SaaS, sap, social computing, social networks, social software, Web 2.0, Web 2.0 Platforms, Web as Platform, Wikis | 1 Response

The app store: The new “must-have” digital business model

By Dion Hinchcliffe on January 21, 2010

Amazon announced today that it was opening up its Kindle reader device to 3rd party applications to be distributed later this year in the Kindle Store.

This news was just one more in a string of announcements from platform vendors large and small that they’re getting the message: The app store model that Apple has proved so successfully with the iPhone is becoming the next frontier when it comes to next-generation software distribution that creates clear value for both customers and companies alike.

What will then mean for software distribution models of the future? You can bet they will look a lot like the Apple App Store…

Posted in Business, Featured Posts, Software | Tagged Amazon, App Store, apple, Business Models, Convergence, Digital Strategy, iPhone, kindle, Mobile Internet, Mobile Web, Network effects, Products, SaaS, The Long Tail, Web as Platform | 2 Responses

The social Web in 2010: The emerging standards and technologies to watch

By Dion Hinchcliffe on January 20, 2010

The emergence of Facebook, Twitter, and the rest of the social Web as a global force in the last several years has done a great deal to highlight their potential to fundamentally alter the way we communicate and collaborate both at home and in business. However, despite the movement of social computing into our daily lives we’re all clearly on a long journey together as the technologies themselves emerge from infancy.

The state-of-the-art today when it comes to the social computing environments that surround us now — in our browsers, mobile devices, and elsewhere — underscore how much more we have left to do to make these new modes of digital conversation and discourse become mature, efficient, safe, and truly useful.

Fortunately the Web doesn’t stand still and there continues continues to be rapid research and development when it comes to the mechanics of today’s online social universe. There are many new efforts under way to refine and improve the world of social media, some of which we’ll explore here and many which are just beginning…

Posted in Featured Posts, Trends & Concepts | Tagged atom, Badges, blogs, collaboration, Community, Convergence, Enterprise Web 2.0, Facebook, Gadgets, Identity 2.0, Lightweight Service Models, Loosely Joined, microformats, Open APIs, openid, Products, RSS, SaaS, Small Pieces, social computing, Social Media, social networking, social networks, social software, social web, Structured Content, The Social Graph, Twitter, User Generated Content, Web 2.0, Web 2.0 Platforms, Web as Platform, Web services, widgets, Wikis | Leave a response

Fixing IT in the cloud computing era

By Dion Hinchcliffe on January 7, 2010

The reality of cloud computing as it exists today already offers significant potential to IT departments that want to cut costs, lighten their infrastructure footprint, and adopt agile new technologies. Whether it’s private clouds or public ones, all signs point towards it being one of the top new approaches for enterprise IT for 2010.
It’s also [...]

Posted in Business, Featured Posts | Tagged Cloud Computing, Customer Self-Service, E-Commerce, Enterprise Web 2.0, Governance, mashups, SaaS, Service-oriented architecture, SOA, Web 2.0, Web 2.0 Platforms, Web as Platform, ZDNet | Leave a response

ZDNet’s Enterprise Web 2.0: The top 10 posts of 2009

By Dion Hinchcliffe on December 21, 2009

As we get ready to enter the final year of the decade, here’s a round-up of what you found interesting here on Enterprise Web 2.0 based on actual readership. We’ll see what the new year brings us but 2009 was full of notable developments that will have a lasting impact to way we using technology [...]

Posted in Trends & Concepts | Tagged Business Models, Cloud Computing, collaboration, Collective intelligence, Community, Cost-effective scalability, Enterprise 2.0, Enterprise Web 2.0, Enterprise Wikis, Products, Radical Decentralization, social computing, Social Media, social networking, social networks, social software, Web 2.0, Web 2.0 Platforms, Web as Platform, Web services, Wikis | Leave a response

What will power next-generation businesses?

By Dion Hinchcliffe on December 10, 2009

The ongoing and seemingly inexorable decline of traditional media continues to be the canonical example of what happens when the ground rules get changed in an industry that is fundamentally unable to adapt to new market conditions. A great analysis recently posted by Umair Haque at Harvard Business underscores the point: The so-called new normal is starting to seem more and more foreign the deeper we go into the 21st century than most organizations may yet be willing to believe.

Here’s an exploration of what will likely drive forward next-generation businesses in the 21st century.

Posted in Featured Posts, Trends & Concepts | Tagged Architecture of Participation, Business Models, Cloud Computing, collaboration, Collective intelligence, Community, Convergence, Cost-effective scalability, Crowdsourcing, Customer Community, Design Patterns, Enterprise 2.0, Enterprise Web 2.0, Governance, Network effects, Radical Decentralization, social computing, Social Economy, Social Media, social networks, Web 2.0, Web as Platform | Leave a response

The cloud computing battleground takes shape. Will it be winner-take-all?

By Dion Hinchcliffe on November 24, 2009

This year has been one of relatively grand alliances between emerging cloud computing vendors as they fill holes in their capabilities and try to create appealing one-stop enterprise cloud services.

We’ve seen major announcements so far from IBM and Juniper, Cisco/EMC/VMware, and most recently BMC and Salesforce. There are many other smaller initiatives that have formed as well and all of these efforts underscore several key points for those businesses trying to understand the real strategic benefits of the cloud including cost, agility, and scalability.

In the end we have some momentus choices; here’s how to take the high road when it comes to enterprise cloud computing.

Posted in Featured Posts, Trends & Concepts | Tagged Cloud Computing, Cost-effective scalability, Enterprise Web 2.0, Global SOA, Governance, Lightweight Service Models, Products, Radical Decentralization, SaaS, Web 2.0 Platforms, Web as Platform | 1 Response

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Web as Platform

The app store: The new “must-have” digital business model

Fixing IT in the cloud computing era

The cloud computing battleground takes shape. Will it be winner-take-all?

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