By Michael Krigsman on March 28, 2013
This week’s episode of CxO Talk, with my co-host Vala Afshar, features top CRM analyst, Paul Greenberg, as our guest. Paul is widely known as the “godfather of CRM” and is a contributor to ZDNet. Here are important topics from the discussion: On Microsoft Dynamics CRM: Microsoft held its annual Convergence conference in New Orleans [...]
By Michael Krigsman on December 11, 2012
On April 7, 2006, I wrote my first blog post, titled Poor, Poor FBI, describing an ill-fated FBI project called the Virtual Case File. That article kicked off a writing spree, which continues to this day, of more than 1,000 pieces on ZDNet and elsewhere. Now, I’m extending the IT failures mandate to include broader [...]
By Denis Pombriant on September 5, 2012
The aftermath of the verdict from the patent infringement lawsuit between Apple and Samsung initially generated more heat than light. But the last few days have made up for the light that failed to emanate from the weekend’s id fest and Armageddon prediction Internet confab.
By Paul Greenberg on May 14, 2012
What this post is not is a discussion of how to determine influence. I’m going to leave that to my dear friend and brilliant scientist, Dr. Michael Wu, the Chief Scientist at Lithium. He, far better than Klout, PeerIndex and any of the other so-called influence indices, knows how to look at and determine the [...]
By Denis Pombriant on January 31, 2012
Re: Larry Dignan’s ZDNet Piece “Apple’s supply chain flap: It’s really about us” When he died, the cover of the New Yorker had a cartoon of him checking into heaven and St. Peter looking him up on, what else? An iPad. So began the mythologization of Steve Jobs. There was a lot to like about [...]
By Denis Pombriant on October 26, 2011
Uber analyst Dennis Howlett over at ZDNet wrote a piece ruminating on the Gartner Symposium and colleague Larry Dignan’s summary of the meeting, “Enterprise IT: Here comes that deer in the headlights look again” that is well worth reading. Together the articles wonder aloud how much time there is between now and the paradigm shift that will [...]
By Michael Krigsman on January 31, 2011
Failure is an essential step towards excellence — here’s why.
By Michael Krigsman on October 14, 2010
This five-point advisory list offers a great start to organizations that want to improve IT project success rates.