CxO Talk: Microsoft, salesforce.com, CRM, and the science of hugging
This week’s episode of CxO Talk, with my co-host Vala Afshar, features top CRM analyst, Paul Greenberg, as our guest. Paul is widely known as the “godfather of CRM” and is a contributor to ZDNet. Here are important topics from the discussion: On Microsoft Dynamics CRM: Microsoft held its annual Convergence conference in New Orleans [...]
All together now: cloud collaboration, social and docs
In the emerging enterprise application landscape, collaboration is the business activity most transformed by cloud. The revolution in outcomes is far greater than those wrought by earlier technology-driven advances in global teamwork, such as the telephone, air travel and satellite communications. The Web is the first medium that provides a unified platform for every form [...]
The end of the social enterprise?
Peter Goldmacher at Cowen and Larry Dignan/Dennis Howlett at ZDNet have painted in the last few days a bleak view of the social enterprise. It is interesting to read their comments in a week which starts with the Connect event which showcases IBM’s attempts to reposition Lotus Notes as social, and ends with the Super [...]
Evolution and opportunity: Going beyond IT failure
On April 7, 2006, I wrote my first blog post, titled Poor, Poor FBI, describing an ill-fated FBI project called the Virtual Case File. That article kicked off a writing spree, which continues to this day, of more than 1,000 pieces on ZDNet and elsewhere. Now, I’m extending the IT failures mandate to include broader [...]
Deciding the Future of Mobile?
The aftermath of the verdict from the patent infringement lawsuit between Apple and Samsung initially generated more heat than light. But the last few days have made up for the light that failed to emanate from the weekend’s id fest and Armageddon prediction Internet confab.
A Guide To Influence(rs) Chapter 1
What this post is not is a discussion of how to determine influence. I’m going to leave that to my dear friend and brilliant scientist, Dr. Michael Wu, the Chief Scientist at Lithium. He, far better than Klout, PeerIndex and any of the other so-called influence indices, knows how to look at and determine the [...]
In Mild Dissent and Some Agreement
Re: Larry Dignan’s ZDNet Piece “Apple’s supply chain flap: It’s really about us” When he died, the cover of the New Yorker had a cartoon of him checking into heaven and St. Peter looking him up on, what else? An iPad. So began the mythologization of Steve Jobs. There was a lot to like about [...]
End of the On-Prem Paradigm
Uber analyst Dennis Howlett over at ZDNet wrote a piece ruminating on the Gartner Symposium and colleague Larry Dignan’s summary of the meeting, “Enterprise IT: Here comes that deer in the headlights look again” that is well worth reading. Together the articles wonder aloud how much time there is between now and the paradigm shift that will [...]
Five tips to learn from failure
This five-point advisory list offers a great start to organizations that want to improve IT project success rates.
