Genpact earns its CFO Consulting stripes as it seeks to pioneer disruptive F&A services in the digital era

Genpact earns its CFO Consulting stripes as it seeks to pioneer disruptive F&A services in the digital era

  The Business Process Outsourcing industry is going through a significant evolution from a labour-led business model to one that is now a blend of global talent combined with automation, artificial intelligence, and digital technologies.  This is especially the case with the financial function, where CFOs are under immense pressure to deliver the next wave […]

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Digital Transformation with Accenture Digital

Digital Transformation with Accenture Digital

The Group CEO of Accenture Digital, which employs 41,000 people, presents key lessons on running a successful program of digital transformation. He also offers important advice to Chief Information Officers.

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Welcome to Judgement Day, where the real future of Outsourcing and the Digital OneOffice will be decided in NY this week!

Welcome to Judgement Day, where the real future of Outsourcing and the Digital OneOffice will be decided in NY this week!

Dear Friends, Our day of judgment is upon us! Can we really “unlearn” the last two decades and change how we buy, sell, behave and operate? Do we really have what it takes – deep down inside – to get ahead of this maelstrom of change and come out the other side with wealth, happiness and […]

Why these lawsuits should have started two decades ago

Why these lawsuits should have started two decades ago

MillerCoors is suing HCL for a botched SAP project. As usual there will be plenty of finger pointing and analysts saying everyone is to blame – the customer, SAP and the SI. Probably true but as in an auto accident we should be able to apportion a reasonably precise amount of blame across each of […]

The 10 Things I’d Tell My Younger CEO Self to Do Better Next Time

The 10 Things I’d Tell My Younger CEO Self to Do Better Next Time

We’ve hit some of these points before, but what are the Top 10 things I’d tell myself to do better, if I could go back in time? My top list: Slow down big decisions — when you aren’t sure. You have to move fast and break things, but if the pit in your stomach says […]

Artificial intelligence powers marketing

Artificial intelligence powers marketing

AI and machine learning can enable marketers to personalize customer experiences and engagement like never before. Learn what it means for you from two experts!

The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships

The traditional outsourcing model is officially out of value, but the future is bright for co-innovation partnerships

Remember all those juicy reasons why companies jumped into outsourcing? Like driving out cost, standardizing processes, perhaps even finding a few nuggets of innovation along the way with better access to talent and technology? Well our new 2017 State of Operations and Outsourcing Study of 454 major enterprise buyers gives a pretty gloomy picture of […]