Enterprise Irregulars
Smart Thinking for the Smart Enterprise
PowerPlex: Celebrating American Manufacturing
I tend to take a lot of photos and talk a lot when I am invigorated by products, places or people. Two days in Detroit this week for Plex’s annual user conference yielded me over 200 photos and 50 conversations. That’s a lot of invigoration! Here are some things that stood out Jerry Foster, CTO […]
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Is RPA officially the new outsourcing?
Just as many enterprises were running out of places to find more and more hidden costs they could quickly remedy through (yet) more outsourcing, along came their perfect new toy to unearth costs they had never thought possible to eliminate: RPA. Yes, folks, this stuff is just the thing to keep you occupied for the […]
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Five Reasons Why Machine Learning Needs To Make Resumes Obsolete
Hiring companies nationwide miss out on 50% or more of qualified candidates and tech firms incorrectly classify up 80% of candidates due to inaccuracies and shortcomings of existing Applicant Tracking Systems (ATS), illustrating how faulty these systems are for enabling hiring. It takes on average 42 days to fill a position, and up to 60 […]
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How Zero Trust Security Fuels New Business Growth
Bottom Line: Zero Trust Security (ZTS) strategies enabled by Next-Gen Access (NGA) are indispensable for assuring uninterrupted digital business growth, and are proving to be a scalable security framework for streamlining onboarding and systems access for sales channels, partners, patients, and customers of fast-growing businesses. The era of Zero Trust Security is here, accelerated by […]
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Experience? Engagement? Same Difference! Right?
ah, the wonders of having been there, done that, and having the t-shirt…. i actually have tons of t-shirts. i have not only done many things early, that’s what comes with being an analyst for 20 years – the wonderful challenge of working with early adopters guiding them to achieve the visions we concoct, but i […]
I Got Catfished By A Candidate: The True Story and How to Keep It From Happening to You
What follows is a true story. Names, places, and companies have been changed to protect the innocent (or not so innocent). I was catfished by a candidate. And not just during a phone screen. This guy made it through a recruiting agency, a phone screen, and three rounds of interviews. We were about to make […]
“Always Scrubbing the Pipeline” Means “Never Scrubbing the Pipeline.”
Perhaps you’ve seen this movie: CEO: “Wow the quarterly pipeline dropped 20% this week. What’s going on sales VP?” Sales VP: “Well, that’s because we cleaned it up this week.” CEO: “That sounds great, but you said that last week.” VP of Sales: “Well, that’s because we scrubbed it then, too.” CEO: “So shouldn’t it […]
AlfrescoDay 2018: digital business platform and a whole lot of AWS
I attended Alfresco’s analyst day and a customer day in New York in late March, and due to some travel and project work, just finding time to publish my notes now. Usually I do that while I’m at the conference, but part of the first day was under NDA so I needed to think about […]
The SaaStr Superhero Awards: Honoring the Next Generation of Women Leaders in Tech
It’s no secret that women who work in technology often turn out to be statistical underdogs. Even though women make up more than half of the total US workforce, they fill less than 20% of the country’s tech jobs. And these statistics look even worse from a leadership perspective—only 5% of startups are run by […]
12 things to ask yourself to make your presentation a success!
As a blogger, influencer on certain topics, and a Deputy Chair of the Cloud Industry Forum I regularly get asked to do presentations, and I regularly fall in to bad habits and forget some of the brilliant lessons I’ve learned over the years. In the last few weeks I’ve presented on digital transformation at a […]
Event Report: @ServiceNow Transforms From #ITSM To Experience Orchestration #know18
It’s The Experience, Stupid! Over 18,000 customers, partners, prospects, and influencers gathered at the Sands Convention Center and Expo in Las Vegas for the annual ServiceNow Knowledge Event (see Figure 1). The vendor best known for its success in IT Service Management has been on a growth tear. In March 2017, CEO Frank Slootman handed […]
The next stage of the ServiceNow rocket
I spent a couple of days at Knowledge 18, ServiceNow’s user conference. It was good to get a deeper dive into the product and meet the executives re-shaping the company. Couple of positive areas and couple of potentially problematic areas I picked up. ServiceNow is a “blue-collar” company whose platform first found a niche in […]
Designing the Digital Workplace for the End-to-End Employee Experience
As digital becomes instrumental to virtually every aspect of how we do our work in organizations today, two parallel and closely related concerns have joined the industry discussion. These two concerns, workforce engagement (which technology can very much help with) and the employee journey, have risen as urgent topics and joined the overall conversation about […]
Bookings vs. Billings in a SaaS Company
Financial analysts speak a lot about “billings” in a public SaaS companies, but in private VC-backed SaaS companies, you rarely hear discussion of this metric. In this post, we’ll use a model of a private SaaS company (where we know all the internal metrics), to show how financial analysts use rules of thumb to estimate […]
Write Actionable Emails! (aka, If You’re Going to Make a Proposal, Make One!)
As CEO of a company, I can’t tell you the number of times, I get emails like this: Dave, I know our policy is that we don’t pay both the salesreps their high-rate commissions on low-profit, one-of items, but we ended up doing a $50K/year pass-along storage fee for Acme, because they are managing a […]
Adobe: Experiencing the experiential, part one
The Adobe Experience Cloud Summit 2018 in March was a clear indication of how far Adobe has come in the past two years and how far it has to go. I look at the event, the strategy, the messaging, the program, and the experience itself to see if Adobe can truly make the claim it is in the business of helping businesses create experiences. True or false? Find out.
Business
- Seven Common Failures Plague Board Room Strategy In Digital Transformation
- The Leaky Bucket, Net New ARR, and the SaaS Growth Efficiency Index
- Offshore outsourcing died with Trump. Now value-based partnerships are rising from the ashes…
- NetSuite under Oracle: a progress report
- Can Infosys be the one to challenge Accenture’s digital services dominance?
- SAP: Past, Present and Future
Startup Lessons
- State of the Cloud: 2018 Edition with Bessemer Venture Partners (Video + Transcript)
- To Be Funded or Not to Be Funded with Medallia (Video + Transcript)
- Tales of a Modern CEO with Atlassian and Trello (Video + Transcript)
- We’re Setting Aside 1,000 Diversity + Inclusion Tickets for 2019 SaaStr Annual. APPLY NOW!
- Founder to Founder: 10 Toughest Lessons Getting to the First $100m ARR (Video + Transcript)
- The Question that CEOs Too Often Don’t Discuss with the Board
Trends & Concepts
- Transitive Data Privacy: Behind Golden State Killer DNA and Cambridge Analytica
- Mostly analog in a digital world
- Cloud Computing and vague recollections of the Anarchical Society.
- We’re becoming obsessive social networkers with a huge appetite to learn from each other
- The last straw
- It’s getting lonely at club
