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Well-known CRM analyst and thought leader, Denis has made contributions to our thinking about cloud computing, CRM, social media, analytics and mobility. He runs the Beagle Research Group, LLC and is the author of "Solve for the Customer", "You Can't Buy Customer Loyalty, But You Can Earn It", and recently, "The Age of Sustainability". He frequently contributes to this and other outlets. Check out, and

One response to “A Dreamforce takeaway”

  1. Bruce Daley

    History does repeat itself. Year before Siebel Systems verticalized its offerings, Cullinet – the first publicly traded software company – did the same thing with its IDMS product. It is very hard to see why Vlocity won’t be a big success.