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Founder and Chief Executive Officer of HfS Research, the leading global research analyst organization covering global sourcing strategies. Acclaimed Industry Analyst and Consultant who scribes the leading blog for the services industry "Horses for Sources".  Previously worked  at AMR Research (Gartner Inc),  Deloitte Consulting’s BPO Advisory Services, the  Everest Group and  IDC .  In 2010, Phil was named “IIAR Analyst of the Year” by the Institute of Industry Analyst Relations (IIAR). This is the most coveted global award for industry analysts in technology and services.

One response to “When did employees become “costs”?”

  1. Scott Francis

    I love how you started this. But I don’t see the remedies for the fact that so many employers view employees as just a cost, rather than an asset. Maybe part of the problem was hiring into the wrong roles or non-value roles in the first place, but that doesn’t fully explain it.