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Founder, Managing Principal, The 56 Group, LLC, author of several best-selling books, including CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers, but most importantly known as the Grandfather of CRM.

2 responses to “CRM Watchlist 2010 – The SMBs – IVA – Brent Leary Rocks”

  1. CRM Watchlist 2010 – The SMBs – IVB – Brent Leary Rocks More

    […] my compadres, on Monday you had a strong taste of Brent Leary’s good stuff on small business CRM. Now we move on to Part B of his stuff, closing the loop on the SMB market place. Listen up to his […]

  2. Why Full-fledged CRM Is a Building Block for SMBs | SMB Agility Insights

    […] industry experts bend the rules a bit when they tally up CRM adoption by SMBs.  A great example is a recent round-up of SMB CRM platforms by marketing technology guru Brent Leary.  Not to pick on Leary (who’s a smart guy and whom I have respect for), but he readily admits […]