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2 responses to “Symantec: World’s Worst Customer Service?”

  1. thesslmart

    Bob,

    You can try to reach out to their chat support at https://knowledge.symantec.com/support/ssl-certificates-support/index.html?tid=a06-support. Click on the “Chat with a Support Rep Now” on top right of the page and go for the option of “Order Support Chat”.

    I believe they will need your order or transaction number ready. So they can help to validate and verify you.

  2. Damien

    Sir i believe you have been the victim of a phishing website. The address of the website is bogus and this is obviously a fake, hence the Chinese language and weird fonts on the website.

    You should not give any personal information on this website. Also, you should contact Symantec on that matter.

    This is the official adress for Symantec SSL certificate: https://www.symantec.com/ssl-certificates.

    I don’t work for Symantec but i though i’d help. Have a nice evening.