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2 responses to “Facebook – #FAIL in Customer Service – Bad Process, BAD Process”

  1. David

    I am having the same problem now for 1 week…i forgot my security answer facebook last favorite nickname…I was in New York City and France last week and now my account is making sure I am the correct user.

    it also says my birthday is incorrect..not sure why it says that for.

    No reply yet from facebook in the numerous forms I have emailed them.

  2. karenyoung