I recently wrote from Workday Rising about the Age of Intelligence. It’s not just Workday which has been busy. John Sumser of HE Examiner has a study which looks at intelligent tools at Workday and 29 other HR-centric vendors.
He has some interesting observations and caveats including
- We began the report as an investigation into Artificial Intelligence. We were unable to find actual Al, but that doesn’t mean that the work is not important—it means that calling it Al distracts from the value that these companies are creating.
- We considered describing the tools as “machine led decision making,” because the services (save one) all deliver recommendations and guidance. There is a fair chance that those recommendations will be implemented without much consideration. Who can argue with a machine? And how would you do it?
While there is clear value in reading what he has to say about each vendor, I particularly liked his simple, cogent definitions of Machine Learning, Robotic Process Automation and so many other terms which get thrown around when you talk about today’s AI and analytics.
Even more, I liked 21 use cases he covers in the report. including a sample above.
Buy your self a copy here.
(Cross-posted @ Deal Architect)