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Principal Analyst, Founder, Chairman at Constellation Research, best selling author of several books with Harvard Business Review Press. Previously Founding Partner at Altimeter Group, VP at Forrester Research, and held Exce. positions at Oracle, PeopleSoft, Deloitte, Ernst & Young. Regular contributor to Harvard Business Review and well quoted in The Wall Street Journal, Forbes, Bloomberg, CNBC TV, Reuters, IDG News Service. Ray has thrice won the prestigious Institute of Industry Analyst Relations (IIAR) Analyst of the Year Award.

One response to “Research Report: What’s Top Of Mind From SAP Customers”

  1. Sam Bayer

    Hi Ray,

    I really do appreciate your insights and in this case what I am interpreting as optimizing. There is no doubt that the current state of affairs with the Indirect Access issue is not sustainable. Here is what I think is going to happen in 2018 with Indirect Access. SAP and their clients are going to find an acceptable win-win solution. Here is one of those success stories.