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CEO of Deal Architect, a top advisory boutique recognized in The Black Book of Outsourcing, author of a widely praised book on technology enabled innovation, The New Polymath, prolific blogger, writing about technology-enabled innovation at New Florence, New Renaissance and about waste in technology at Deal Architect.  Previously Analyst  at Gartner, Partner with PwC Consulting. Keynoted at many business and technology conferences and has been quoted in the Wall Street Journal, BusinessWeek, The Financial Times, CIO Magazine, and other executive and technology publications.

One response to “Salesforce is vulnerable”

  1. Prashanth K

    1. Economics: agree. However, I don’t see anyone competing at the cost point for what Salesforce offers.
    2. Product: What you have explained is not a “threat from within”. The low penetration is good news – more for salesforce.