Salesforce.com Plays In the Enterprise – Again

By on October 7, 2009

Back in 1999, I was a salesforce.com user and at that time, it was a rather kludgy sales force automation application that didn’t do much right – for example if I tried to export a .CSV file it gave me an .XLS file and vice versa.  I read something by Marc Benioff then that said, “we […]

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Founder, Managing Principal, The 56 Group, LLC, author of several best-selling books, including CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers, but most importantly known as the Grandfather of CRM.