Scenes from the front row of NASSCOM BPO, Bangalore, June 2010
1) Which country, promoting its datacenter capabilities, do these fine gentlemen represent?
2) Can you identify this statesmen of the BPO industry (I’d just finished speaking, so forgive him his 40 winks…)
Founder and Chief Executive Officer of HfS Research, the leading global research analyst organization covering global sourcing strategies. Acclaimed Industry Analyst and Consultant who scribes the leading blog for the services industry "Horses for Sources". Previously worked at AMR Research (Gartner Inc), Deloitte Consulting’s BPO Advisory Services, the Everest Group and IDC . In 2010, Phil was named “IIAR Analyst of the Year” by the Institute of Industry Analyst Relations (IIAR). This is the most coveted global award for industry analysts in technology and services. 
