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Chief Research Officer, G2 Crowd, formerly Group VP Software Business Solutions at IDC where his group covered CRM, EA, PPM, PLM, SCM, cloud and SaaS, pricing and licensing, and software partners, channels and alliances.

One response to “e2.0 Conference Fall 2010 – Santa Clara”

  1. Su

    Having also attended the recent e2.o conference, I agree with your perception some vendors have expanded that the definition of social enterprise software to include the bridging of internal and external communities. In my observation is is the more ‘matured’ companies such as Jive Software that are using this definition to differentiate themselves. Others, particularly start-ups, tend to still focus tightly on the definition of employee or internal collaboration. I also found that the more established player tending to consider established brands (e.g. Microsoft Sharepoint) as well as up and coming brands (e.g. Cisco Quad) as competition, while keeping a look out for what Oracle and SAP will be attempting in this space. Younger start-ups on the other hand tend to consider Jive as “the” competition. I would appreciate your observation in this area.