R

Biography

Speaker's Short Bio

R "Ray" Wang is the Principal Analyst, Founder, and Chairman of Silicon Valley based Constellation Research, Inc. He's also the author of the popular business strategy and technology blog "A Software Insider’s Point of View". With viewership in the 10's of millions of page views a year, his blog provides insight into how disruptive technologies and new business models such as digital transformation impact brands, enterprises, and organizations. Wang has held executive roles in product, marketing, strategy, and consulting at companies such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, and Johns Hopkins Hospital.
His new best selling book Disrupting Digital Business, published by Harvard Business Review Press and globally available in Spring of 2015, provides insights on why 52% of the Fortune 500 have been merged, acquired, gone bankrupt, or fallen off the list since 2000. In fact, this impact of digital disruption is real. However, it’s not the technologies that drive this change. It’s a shift in how new business models are created.
Wang has held executive roles in product, marketing, strategy, and consulting at companies such as Forrester Research, Oracle, PeopleSoft, Deloitte, Ernst & Young, Personify, and Johns Hopkins Hospital. He is a prominent and dynamic keynote speaker and research analyst working with clients on digital, innovation, business model design, engagement strategies, customer experience, matrix commerce, and big data.
His Silicon Valley research firm, Constellation Research, Inc., advises Global 2000 companies on the future, business strategy, and disruptive technology adoption. Ray is a regular contributor to Harvard Business Review and well quoted in The Wall Street Journal, Forbes, Bloomberg, CNBC TV, Reuters, IDG News Service, and other global media outlets. Wang has thrice won the prestigious Institute of Industry Analyst Relations (IIAR) Analyst of the Year Award

2 responses to “Monday’s Musings: A Working Vendor Landscape For Social Business”

  1. Cathy Halligan

    Ray, PowerReviews is a top Social Business; Social since 2005. PowerReviews is the largest, open social commerce network with 1,500 customers, live on 5,500 sites world wide. It nicely fits in your framework in the upper right quadrant (purpose driven, external). Are you familiar with our company?

  2. jer979Epstein

    I think there may be another vector here to consider, that of managing the holistic Social Business.

    As you point out, the “train has left,’ so there’s a need for organizations that follow your 4 steps outlined above to have a system/tool/platform to actually ensure the strategy is being implemented and measured across all of these quadrants.

    Someone who can deal with engagement on the outside, go across silos while sharing knowledge on the inside, and connect with existing/legacy systems to provide standardized metrics.

    You know that I have a dog in this fight, so I’m not completely unbiased, but I would be interested in where you see a Sprinklr (as you currently perceive us) to fit in this model.

    (On a side note, I am of the opinion that those which are not able or choose not to adopt as you suggest some might, are going to be left behind…forever. After all, the train is gone).