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Founder, Managing Principal, The 56 Group, LLC, author of several best-selling books, including CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers, but most importantly known as the Grandfather of CRM.

One response to “CRM Idol 2011 Finalists Reviews #2 – The Americas Redux”

  1. Service Cloud | Computer Blog | Computer Tips and Tricks | Everything you need to know

    […] product is built as a native Force.com application and is therefore delivered as a Cloud-based solution. Stone Cobra says it has built all of the applications it intends to so the product […]